The only thing giving this a 3 star is the product. My galaxy s6 case was high quality and build…read more However, the guy helping me wasn't happy, more or less bored. He didn't respond to me when I asked for help until the third time. He gave me the case to look at it, then went back on his phone. I would recommend this store, but just be on the lookout for inadequate staffing.

I have been an AT &T customer for six years. A good customer, never missed a payment. Until now,…read moreeverything was going well, and I didn't have any issues. Until now. Last month, my son needed a new phone. Since we WERE happy with AT &T, my husband took him into this store, and he got a new phone. All was well until my husband and I looked at our bill this month. This store added features to our account, without our permission. The total of these added features was a whopping $73!!! I immediately called customer service, thinking no problem, I am sure they will own their mistake and refund me right? Wrong! That is why, when she told she was offering me an additional $20 customer service credit, on top of the original $73, I was happy. A credit of $93 would bring me down almost to what my bill normally is. The rep I originally spoke with of course did not have English as her main language, no problem, customer service gets outsourced all the time, it is the way of the world. That is why, once she processed the credits and told me the total of my refund was $35, I asked her to repeat herself, naively thinking we just had a language barrier. Nope. She was giving me only 50% of my total charges, with no additional customer service credit. By now, I had been on the phone for about 22 minutes, and fully realized that they were trying to screw me. I asked for a manager at once. 15 MINUTES LATER, I get a supposed manager, who tells me that he is putting through the initial credit that was promised me, but the other half wouldnt hit until the next bill. What kind of bullshit is that?? The charges appeared on THIS bill, they should be credited on THIS bill, right. Nope. So today I was given a $35 credit, on what should be $93 ( the original costs of the unrequested features plus a $20 inconvenience credit). This means the credit on my next bill should be roughly $59. Bet it won't be. I am so angry right now, and will no longer be doing business with AT &T, which is sad, because I thought it was going so well. I told my husband I dont care if we have to go to a lesser company, I am not giving these people anymore of my money!!

I had a fantastic experience at the phone repair store. The staff was incredibly knowledgeable and…read morehelpful, explaining the issue with my phone clearly and offering various repair options. The repair was completed quickly

From the owner: Buy, Sell, Trade & Repair Smart Devices & Game Consoles…read more Sometimes all it takes is the right technician to make your device feel like new again. We specialize in professional repair services for smartphones, tablets, and gaming consoles including PlayStation and Xbox systems. Our services include: iPhone and Android repair PS5, Xbox, and gaming console repair HDMI port replacement Overheating and power issues No display or no signal repair Controller connectivity issues Software and system error fixes Screen replacement and glass repair, including curved-edge models Water damage repair Micro-soldering and motherboard repair Factory unlocking services Account removal assistance Battery replacement and charging port repair Diagnostic services for phones, tablets, and consoles We take pride in providing fast turnaround times, affordable pricing, and high-quality repairs performed by certified technicians. Whether your phone has a shattered screen or your PS5/Xbox is not turning on, our experienced technicians are here to help. Customer satisfaction is our priority, and we’re always happy to offer price matching whenever possible.

This is more of a review of an employee at the Faribault location. Joseph was the most professional…read moreand thorough person I have ever dealt with at Verizon. I may have left Verizon if it wasn't for his in depth help with my problem. In my opinion he deserves a costarring role in Mr. Robot and a fair shake at the presidency.

From the owner: TEAM Wireless is your one-stop shop for all your cell phone, internet, and telecommunications…read moreneeds. We offer a wide selection of the latest smartphones, tablets, and accessories, as well as reliable internet and phone service plans to keep you connected. Our knowledgeable staff is here to help you find the perfect solution for your communication needs. Visit us today and experience the TEAM Wireless difference.

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

Terrible place to go purchase anything ! All the employees…read moreare teen who don't give a penny about customer service

After some initial problems, Victra the parent company of this retailer contacted us and made…read morethings right again! Thanks!

Never again will I do business with these guys. I decided to upgrade phones since they said there…read morewas a promotion where i'd get considerably more for my trade in. Long story short, they gave me the run around for 4 months while I tried to get there "promotional code" to work including going to other verizon stores to get "manager approval" etc. In the end Verizon told me that promotion never existed. I tried going back to Z Wireless where the lady worker just said "we can't help with that". I guess unless you're there to give them a $5 commission they don't care. Frustrating.

I'm tempted to report these people for fraud. This guy told me with a smile on his face that he…read morecould add lines and ring up any new service but couldn't take one line off a family plan so I wouldn't continue to get charged for an unused line that we tried to disconnect a year ago but found that it was still on there. He was so happy to tell me that the only way to do this was to call a call center and wait hours for a real person. This was after taking pictures of my license to verify I was authorized. T-Mobile, you just lost an entire family plan over one little line that you make as painful as possible to remove.