I came in with the intention of purchasing a 55" tv or larger. I roamed the tv aisles/section for…read moreprobably 8 minutes or so, casually walking by a store rep and what appeared to be someone of higher importance troubleshooting something, MULTIPLE times, without being acknowledged. Already perturbed, I stood for another couple of minutes appearing to need help within eyeshot of both of the men. They started to walk away when the "senior" gentleman finally acknowledged me. He sent a rep over to me. I explained I wanted 55 or 65 inch tv preferably Samsung or LG, QLED tech, and open box if possible. He took me over and without asking any more questions showed me an OLED. Far outside what I anticipated paying, when there are clearly other 55" QLED options. When I asked him about the Samsung 55" QLED in the back of the stack of open box TVs, I was told that it wasn't a good tv. I'm no expert but I certainly would want to know if my people were going straight to "not a good tv" rather than "what do you like about that one?" The man also could not get to his water bottle quick enough. Sipped on it during the experience. I asked a few more questions to give him another shot but he also disparaged other TVs. I couldn't leave fast enough. I did not get any of their names but this was around noon today. I LOVE shopping for toys like that, but this experience was not how you please your customers and get them to come back.

Stopped in to find some products to help my mom get rid of cable. Tim was super helpful and guided…read moreus to exactly what we needed.

If you go to a T-Mobile corporate store (as I did in Macedonia, Ohio) to buy an iPhone be prepared…read morefor a shell game. I went through pricing with the sales representative and he added a 24 month equipment charge plus the installment purchase down payment less the trade in fee of the iPhone 8 he gave me the hard figure of $437 for an iPhone 12. Today I reviewed my T-Mobile statement and my bill increased by $16.83 for 30 months (or $504.90) plus the initial purchase down payment. The bottom line is that I believe that the T-Mobile sales process is complicated on purpose. It's definitely a shell game intended to confuse clients and get you to pay more money. Next time around I'll buy a phone directly from Apple. I'm not sure how much it will cost but I bet the transaction will be more straight forward.

Friendly, knowledgeable service - really great staff here who are willing to help. Since the…read morelockdowns they've done a renovation and the store is much more customer friendly with tables and chairs which is great if they are busy and you have to wait.

Excellent experience. Efficient, fore right, quality work. Took extra steps. Count us as repeat…read morecustomers

Tony, the owner and all the staff there have ALWAYS been kind and professional over the past 5…read moreyears that they have been taking care of our family's 4 phones and 5 ipads. They are knowledgeable, honest personable and competent. i won't ever take my business anywhere else. Allyson Woodworth

The employees were kind and friendly. I purchased a new iPhone as a gift for my husband. It was…read moresold to me as new but when we tried to activate it we realized it had been activated by another user on another network. We returned to the store and explained the situation to the employee. He was kind and processed my request for a full refund including the phone , phone case and screen protector. He also waived the restocking fee. However there was still an unexplained $43 difference between what I paid originally and what I received as my refund. It wasn't worth arguing with the young man. The tech felt it was related to sales tax. No matter the case , I purchased a broken phone , my gift was ruined , I had to spend time returning to the store and I'm out $43. Just buy your phone from Apple directly like I should have done in the first place. I learned a lesson and I hope this review can spare someone else this aggravation.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

I asked to have my apple iPhone added to my apple MacBook find my phone app. Couldn't do it -…read moredon't know about MacBooks. Thus is an unacceptable level of ignorance.

Noah is a lying scumbag who will say anything to get you to buy some phones. After they have you…read moremoney there is absolutely no help what so ever. Sold me a 2 year old "new" phone that can barely be used since it is constantly updating. What a total convenience that the never ending updates began on day 31. Was told 30 day return period nothing they can do sorry, call technical support. Also flat out lied about activation fees. Said we were paying for taxes and activation on the day we bought the phones. Fast forward to the first bill and what do ya know activation fees for each phone. Avoid this place at all costs. I would give 0 stars if I could.

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.