Knowledgeable staff who are polite and always willing to help. One associate listened to my…read moreparticular problem and immediately found a solution that saved me time, money, and got me through with a win/win resolution.

15 day return policy even for product you have never used...read the back of your receipt. So even…read morethough the store had no other available cases when I was in there for a new phone I bought , they won't let me trade out the unused case for one they now have in stock because it is 28 days since I last enjoyed my three hour visit to their store. After 20 yrs of being a USCellular customer, paying this company thousands of dollars, dreading ever having to stop in to talk to someone, and getting crappy coverage, I'm looking for other options. Not reasonable and long overdue to regain some customer focus and reasonableness. Look elsewhere for cellular service.

I came in to get prepaid service for my daughter. It was a breeze Theodore was so helpful and…read morepolite. Thank you!!

The staff was very helpful in helping me get my new phone set up and picking out the right case for…read moreit. The store seemed very organized and operated smoothly.

STAY FAR AWAY FROM LETTING THIS GUY FIX YOUR PHONE. I made the mistake of thinking this was the…read moreplace that everyone in the surrounding area goes to. Turns out, The professionals I wanted were in the middle of the mall (Phone Repair Lab). NOT BY THE FOOD COURT. Don't make the same mistake I did. I brought in a cracked iPhone 7. Everything was working fine minus the 2 small cracks on the screen. An hour later I return to find out my phone wont even turn on anymore. GET THIS!!!! He had the audacity to charge me for the repair even though he broke it!!!! I was beyond pissed off. He didn't seem to care. STAY FAR AWAY!!!!!

From the owner: Cell phone repair and accessories sellerread more

The service was absolutely pitiful. The rude woman running the counter was down right disrespectful…read moreand continued to belittle my choice of phone, then refused to check if they sold any attachments for it. When I asked about a different phone she laughed and said I couldn't handle any of them. What a joke! This place is an absolute atrocity!

the store if you can call it that is out of stock the 5 times I went there…read more the other 2 times it was closed in the middle of the day .No one seems to know much about anything . I won't be going back!