Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

I went to other places and they didn't even see me. He fixed it very fast and talked to me about…read morewhat was going on. Good prices too. Will definitely come back

From the owner: Cellphone Repair Shop is your local trusted tech source for Apple product repairs, upgrades, and…read morepre-owned sales & trade-ins. Our goal is to provide high-quality products and service to our customers with each and every transaction. Whether you're coming in to repair a shattered screen on your iPhone or you plan to purchase a brand new iMac, our staff is devoted to making sure your experience is the best it can be. Contact us today for more information!

Came in to upgrade my IPhone 8 Plus to an X and Ryan Garcia helped us tremendously. Helped me…read moretransfer my info to my new phone and even changed our sim cards and cases out. He explained everything in an easy way and we're actually paying less monthly than we were before WITH insurance on every line and phone. He also helped us figure out that we can upgrade our WIFI to the 50 plan instead of the 25. SO much faster! This is a smaller location than Fairmont or Garth in Baytown but the customer service is impeccable. Will come back here for all of my phone needs.

Employees are rude and don't understand how to do their jobs. Location needs remedial training.read more

If your tea keeps moving across the room by itself, it means your Tea's Mobile…read more I'm surprised that this is actually a good T-Mobile store in terms of good customer service, and not the most high pressure awkward sales crap that I've seen so very unusually I would give them four stars.

I'm giving one star because it won't allow me to give a negative amount of stars. They let me sit…read morethere and wait for about an hour while they updated all my apps. because the guy insisted that's what the problem was with my phone. If he would've LISTENED to what I told him he would've know that the phone wasn't working at all because I just signed up with T-Mobile and couldn't get connected at all. But he just wanted to argue with me and tell me 5 times he's been "doing this for 13 years". Listen to what people are telling you when they come in with a problem. Then he ditched me and let me sit there while he sold some lady a new phone. I guess the people you make commission off of are always going to be more important. The manager was even rude and I left with no phone connection what so ever. Went to the store in Galveston the next day and they guy was extremely helpful and went above and beyond to get my phone connected. Unfortunately the guys at FM 646 left such a bad taste in my mouth that I just quit T-Mobile all together. Remember, phone carriers are a dime a dozen. Try harder next time.

After several more attempts from DRS in the past 12 months, I still have not received a full refund…read moreof my $487 from this unethical company. Please be very cautious with this business. They especially appear to prey on trusting senior citizens, as I have learned from my similarly aged neighbors.

From the owner: Authorized Dealer AT&T, Simple Mobile by T-Mobile, Tracfone, and more. Unlimited Pre-paid Plans…read morefrom $25. Cell Phone Sales & Repair, Unlock, Activation, Bill Pay. Computer Sales & Repair, Home & Business Network install & support, Data Recovery. $60 In-home Service!

Best store ever they are so clean and sweet the manager, Jennifer is the best helped me lower my…read morebill and take advantage of amazing offers I didn't know I had. Rachel helped me with my screen protectors because if I had only tried to put them on myself I would have failed! All of these ladies seemed to really care about my problems and treat every customer like family! I used to go to the store on Garth road but they are so rude all they do is try to sell me things that doesn't fix my problems!!

Pretty bad customer service. Recommend going down the road 15 minutes to the other T-Mobile…read morelocation if you're looking to save time and money.

On august 06, 2016. I walked into phone and accessories with little money looking for a cell phone…read moreplan for me and my family. The salespeople was professional and they treated me and my kids great.I walked out with a Metro Pcs phone with unlimited talk, text, and internet for cheap.You cannot get a better deal no where else! Thanks phone & accessories.