I went in after I accidentally broke my phone, the person to help me was Emily. She was able to…read morefind a deal that worked best for me and had me in and out with a new phone and no additional charges within an hour. The next month, Verizon (not the store) attempted to charge me in full for the phone and not validate the deal Emily made. I contacted her, and within 30 minutes the charge was taken off including all fees and my bill went back to the amount that was agreed upon when I got the new phone. She was polite, quick, and effective. I have never had a "good" experience with phone companies but I will be coming to this location as long as she is here.

Chris at Verizon helped us review all the special offers and find the best deal for our needs. He…read morewas professional and answered all of our questions. Highly recommend this salesperson

Great experience and great customer service. Repaired my phone in 15 mins for a great priceread more

Such a neat store has a little bit of everything at great prices. He fixed my husbands phone in…read moreunder 5 minutes. Though we stayed longer to check out all the cool stuff. Definitely recommend and would come again

I waited for 15 minutes to be served. There were two people, a man and a woman, and they were…read moretaking far too long. They never apologized for the wait, nothing at all. They even saw me leaving because they weren't serving me quickly, and they still didn't say anything. Terrible service.

Trade in wife's iPhone 10. She got a 14 very helpful salesman friendly and answered all questions…read more We are satisfied and happy with Verizon.

I was pleasantly surprised with the excellent customer service I received at this location this…read morepast weekend. I went in complaining that my overall plan was too expensive for four iPhones with voice, text, data. Jaworski (Jay) and Liz both helped me on separate days. I needed to lower my rate plan and temporarily add on International minutes as well. Both of them were very helpful. It is customer service like this that will keep me coming back to and keep me with AT&T. If you found this review useful, cool or funny, please let me know. Thanks.

I tried to buy an iPhone 17 pro at full price and on a prepaid plan. The fraud department shut it…read moredown very rudely. The salesperson was nice and deserved her commission. but I wasn't getting a discount for waiting for the fraud department to clear me so I just went to the Apple Store and bought one outright. Att lost out on 1200+ dollars, the sales lady didn't get her commission and I couldn't get my phone from them. So everyone lost all the way around because of att's over the top accuse you of fraud the second you walk in ass fraud department. How are you gunna accuse me of breaking the law the second I walk in to buy a product from you? Get your shit together att and whoever that was from the fraud department yall had me on the phone with , y'all should fire him effective immediately. Jeez that was a bad experience. Again y'all should pay that sales lady it's not her fault y'all suck.

Tmobile along with assurant their partner insurance company has literally stolen money from a…read moresingle mom doing the right thing. I broke my phone, ordered a new one through assurant and they still charged me about 653.00 dollars but since it was connected to my service I had to pay it for the device that was sent back. I have been calling sind December and they keep playing tag team with me and WILL NOT RETURN MY MONEY, ITS ABUSIVE AND GREEDY. PLEASE PLEASE PAY ME BACK MY MONEY T-MOBILE/ASSURANT.

Kevin and his team were amazing help here at the store! We were in and out and very satisfiedread more

Great staff. Willing to help with all my issues and make helpful suggestions. Excellent…read morecommunication and patience!

I am a disabled person that uses a service dog. I went into the local ATT store to buy an iPhone…read more The manager refused me service because of the dog. That is an ADA violation.