Alex, on site at Alton PBG store, went above and beyond to resolve a problem that nobody from…read moreT-Mobile on Indiatown Rd. Could fix in 3 days! The CSR on phone, Ruby, also solved a huge problem in less than a minute! Cell was locked due to improper transfer of carrier. Not seamless, no cell for 3 days & I take care of very ill, elderly parents who couldn't communicate with me. Outrageous in this year of 2025! Indiantown store manager ignored me & would not take ownership of the situation! Epic failure, Eric!!!

Amazing team, they give out the best deals!!!!!! Best TMOBILE in West Palm Beach. Give them a try,…read moresupper supportive and responsive.

NEW OWNERS as of May 2025 -- BEWARE. Do not trust this…read morecompany. I went to [I Fix and Repair] to get my iPhone battery replaced. At first, everything seemed fine -- but within a month, the phone started randomly shutting off and overheating, just like it did before the repair. When I returned, expecting them to stand behind their work, they refused to replace the faulty battery they had installed. I even showed them my bank statement clearly proving I paid for the service on April 10th. But because I "wasn't in their system," they told me I'd have to pay again just for them to look at it. To make matters worse, the two men working were rude, dismissive, and acted like I was being unreasonable for expecting a working battery and basic accountability. Most reputable shops offer at least a 90-day warranty -- apparently, not this one. Now I'm out the money, and still have a phone that doesn't work. Total waste of time and money. Shady practices, poor customer service, and zero responsibility. Stay far away. **REPLYING to Devon's response below** I want to clarify that my intention was never to "extort" anyone. I simply sought support for a repair I genuinely believed had been completed at your shop. Which it was. When I provided my bank statement as proof of the transaction, you declined to honor it because the repair wasn't found in your system. I then asked if you could open the phone and inspect the battery--since it was replaced at your location--and you stated that I would be charged again just to have it examined. Accusing me of leaving a fake review or acting unfairly is both inappropriate and unprofessional. I approached this situation with a willingness to resolve the issue respectfully, but your dismissive tone and assumptions have made it clear that customer service and constructive dialogue are not your priorities.

From out of town and walked in to see if the store had a battery on hand for my iPhone 12 mini…read more They did, and I had my battery replaced within 30 minutes. Devin was professional and kind, and I can now continue to keep rocking my paid for device ... Would definitely recommend.

I wish I had paid more attention to the negative reviews before stepping foot in this Verizon…read morestore. They lure you in with promises of a free phone and a lower bill than other carriers, but it's a trap. The hidden fees are outrageous, and despite assurances that they would be covered, I was told it would take weeks to see that money back. In the end, my bill wasn't even lower than what I was paying with my previous provider. The whole process felt rushed; they had me signing documents so quickly that I didn't have a chance to fully understand what I was agreeing to. And when I went back to try and sort things out, the unprofessionalism was shocking. I was met with what felt like a threatening group of men, making me feel incredibly uncomfortable and intimidated. Save yourself the headache and avoid this place. The deals aren't real, and the customer service is non-existent. I regret not listening to the warnings and hope others can learn from my mistake.

1/10/2026 at 1414 hours UPDATE: Grateful that Corporate has…read morenow resolved the billing issue after almost 23 years of loyalty. However, Herman's solution was simply "just return the iPad, you have 30 days from purchase." Is that how you resolve issues stemming from dishonesty? Transparency and honesty are essential in customer service, and unfortunately, that was lacking in this experience. Will definitely avoid this location in the future 1/10/26 0945 Hours : Update / Edited Review: Unfortunately, I need to revise my previous review due to misleading information we received from Herman at the Verizon Indiantown location. Prior to obtaining the iPad, Herman repeatedly told us it would be $3 per month and later stated it was completely free with no monthly charges, only a one-time $40 fee (which we understood, especially since we had already paid $102 upfront). I very clearly asked multiple times,with my husband on the phone,if there would be any monthly payment at all, and he said none. My husband, who has been a Verizon customer for 22 years, specifically questioned this because there is realistically no such thing as a "free" iPad line. Despite this, Herman insisted multiple times that it was free and assured us there would be no ongoing charges. When we later noticed charges on our account, another Verizon team confirmed there is actually a monthly service line fee. Herman then said it should only be $10/month, yet our bill shows $20/month, plus a protection plan that I clearly declined. When questioned, he could not explain the additional charges and seemed to assume the customer already knows Verizon's company policies ,which is not appropriate, especially when costs were never disclosed upfront. We were told a manager would contact us today or by next Tuesday, but so far this remains unresolved. What we believed was a great deal turned out to be misleading, and important details were not clearly communicated in order to complete the sale. Transparency and honesty are essential in customer service, and unfortunately, that was lacking in this experience

Wonderful and reasonably priced computer service. I heartily recommend…read more It's a family owned business and very eager to please.

My family has used Concept Computers for all of our computer issues for many years. Yogesh is…read moreextremely knowledgeable and professional. He was able to transfer all of my data from two older laptops to a new one. I highly recommend them for all of your computer needs.

i cannot say enough about the help and service we got from branden the manager! he helped us…read morereadjust our account with both internet and cellular. his knowledge and patience was second to none. if you are having trouble with your account i highly recommend seeing him at the store,

Been with these guys over 15 years DO NOT trade in your phone here do not fall for any of this…read moreridiculousness place is just out to get you. trade in was told I would get a 350$ credit toward my bill nope u get a credit spread out over 36 months that's not even 10$ off of your already highest cellphone bill of any cellphone company out there known to mankind these guys can still make this right but they better do it quick and stand behind there word

Emily helped me fix my problem quick and easy. Great experience and would definitely go back to see…read moreher if needed.

I had an issue with my phone and Chris and Mike were so helpful and kind in getting the issue…read moreresolved for me!