I wish I could give them zero stars. Their product is junk! My husband took in his phone 3 weeks…read moreago to get the screen fixed and now the screen is not responding to touch. Two different employees did the repairs. From now on, I'll just spent the extra money and go to Apple in Memphis so it can be done correctly and I won't have to go back and pay for another screen.

They said they had my iPad screen in stock. Then when they put it on, it was defective. No problem…read morethey said. We will overnight a new screen and have it ready by noon tomorrow for you. Oh, did I mention I drove 45 minutes each way every time I came by to get my iPad? The next day, the "girl" rudely tells me that the screen hasn't even come in yet AND that the person who would be able to fix it wasn't even at work yet. Not only was this experience frustrating, but the salesgirl was incredibly rude!!!

Horrible service charged me $400 to fix my phone and still didn't fix it right. Brought it back and…read morestill didn't want to do right.

They advertise PS fives for one price and as new. You get there and find out that the ones at that…read moreprice are actually open boxes. He said he can sell me a new unopened one, but the price would be more. I told him his ad said the new ones were but he refused to sell a new one for that price Not only is it false advertising, but his price for the new one was well above retail price

got my brand new iPhone 16 Pro Max fixed here. Battery wouldn't stay charged and sometimes my…read morescreen wouldn't work for like 5 minutes at a time. I have taken it back up here twice and they said nothing was wrong. now my screen has some orange spots on it. it's been 3 months so guess their screens don't last.

From the owner: At uBreakiFix by Asurion in Jonesboro, we specialize in electronics repair including: cell phone…read morerepair, screen repair, game consoles, tablets, and computers. We service all brands and devices including iPhone, Samsung Galaxy, Google Pixel, iPad, Mac or PC. We can fix any problem your device has including screen repair, battery replacement, water damage and more. By choosing uBreakiFix by Asurion in Jonesboro, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else. With hundreds of stores across North America and millions of devices repaired to date, uBreakiFix by Asurion is the undisputed leader in the repair industry.

When we have had internet services, it has been as expected and meets our needs; however, after…read moreinstallation, the person who was hired to bury the cable did something wrong and we were without internet service for six days and we have not heard from Optimum about how they plan to compensate me for this outage. If I pay for a month of service, I should get 24/7, for the entire month. That was not the case.

If i could give zero stars I would. I've spent over 12 hours on the phone with Customer Service and…read moreRetention since 4/4/26. I have received THREE different emails over 6 weeks from Optimum after being told by Retention that they had given me a small monthly discount. They then emailed me confirmation of my new monthly rate. Yet when I went to pay my bill there was no record of this new monthly bill. This has been going on since April and I finally had enough and am going to be transferring my business to AT&T. I can get 5 Ghz internet there as well as a nice channel lineup for $75 less per month. More importantly I've been a cellular customer with AT&T for 15 years and never had an issue with them keeping their word. My second to last call to Optimum was to ask for an address where I could send a letter. They didn't know their corporate address...but wanted to give me a $50 loyalty discount for the next three months. I said I didn't really care but the woman was very apologetic and really wanted to give me the discount so I accepted. I paid my bill and the local office said that there was a $50 discount. However a week later I checked my account and it showed I had a past due amount of $50. I called Customer Service yet again and they swore to me that I didn't owe the $50 and said that perhaps the computer hadn't updated the bill yet. That was 3 weeks ago and I still owe the $50 according to Optimums website. Probably the worst customer service I've ever experienced. Optimum simply doesn't seem to care one single bit.

Love this phone company. I have been a customer since 2006. They have always solved my problem…read morewhatever it may be and been very helpful in letting me choose the new phone I want. Great service. Wouldn't go to any other phone company. Thanks Verizon for all you do!!

Verizon has the worst customer service. They dont care about customers. They lie. i told them I…read morewanted a basic free phone. I had to pay for after I switch carriers.

As a driver for the entertainment industry, I'm rarely home. So when my phone screen cracked, I…read morehave to take my chances when it comes to services. Found these guys through yelp and decided to take a chance. Called them on the phone and they were super polite and told me they could get it fixed quickly. They were not kidding either! They fixed my phone in less than 30 minutes and had me able to get back to sleep lol. Would highly recommend this shop if you're anywhere near here!

From the owner: We buy, sell, and repair all your favorite electronic devices including iPhone, Samsung Galaxy,…read morePlayStation, Xbox, Nintendo, iPads, MacBooks, iMacs, Desktop Gaming PCs, and more!