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    AT&T Store

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    People searched for Mobile Phones 243 times last month within 15 miles of this business.

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    Verizon

    Verizon

    1.6(9 reviews)
    0.3 mi
    $$$$

    This would be a big fat ZERO if I could. Friday night I was…read moreready to get a new phone. I had everything backed up, I even bought a new case so that I would be prepared. My friend and I had a 6:00 appointment and I left work in Kittanning a little early to be sure I was on time. When we walked into the store we were greeted and I said that we had an appointment to upgrade our phones. The gentleman at the front said he was going to grab someone to help us. Jared came out and asked us what we were interested in. I told him that we were interested in upgrading to the iPhone 14 max pro and that I had been looking on the website and with my trade in it should be $5.55 a month. He said something about "getting to that number" and went off to do the quote. While he was back there we were looking at the phones on display and when I played around with it, it also quoted me the $5.55 price. The man that greeted us came over to talk about switching our comcast and getting their internet. Then Jared came back out with the quote and proceeded to review it with us. None of his numbers made sense. And when I asked him to explain it to me he couldn't, he just kept throwing numbers at me. Somehow he was adding an extra line to each phone, and he tried to tell me that it was going to save us $10/month overall, but when I reviewed the sheet later it looks like we were going to be charged an extra $35 for each line every month, not to mention activation charges on them as well. When I asked him to explain everything to me again he mumbled something about waiving the activation fees and wandered off. The thing is he didn't come back. He was hanging out at the front of the store. We talked about it and decided to just wait and maybe try Best Buy or the Greensburg Verizon store next weekend. We told him we decided to wait and left. And he couldn't have cared less. I'm sorry, but wouldn't that have been a pretty decent sale that close to closing? He either didn't understand what he was trying to sell us, or he was mad that we were asking questions. Either way I feel like we dodged a bullet for sure. I won't be back.

    I visited the store on May 14th to purchase a new iPhone. There were three employees on the floor…read moreassisting customers. No one greeted me or said they would help me after they finished with their customer. Crickets. I stood for awhile then went to check out some phones. After ten minutes I left. I bought my phone online from Apple. Do better Verizon!!

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    Verizon
    Verizon
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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.5(33 reviews)
    16.6 miBloomfield
    $$$

    This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

    EVERYTHING COULD IMPROVE!! Charged me for a $200 battery that was in warranty and should have…read morebeen free. Battery "lost" in shipment from Dell. Now I have to pay. One month in repair at Cranberry Township store and they will not provide documentation to prove they even ordered the battery from Dell and a tracking number to show it was lost. "Against corporate policy to do so." Take your electronics elsewhere! This company uses sham tactics!!!!!! Spoke to Corporate at Asurion and believe it or not they offered me a $25 check to settle this $200 issue!!!!! Told them they could do BETTER. Said I could have just picked up my computer and sent it to Dell myself to settle but how the hell do you do that if you have no proof of Ubreakifix's order for replacement battery under warranty and a tracking number to prove it was lost in shipment??!!! All which "corporate" says is not permitted under their "policy" worse yet they try to upsell me on an Asurion maintenance plan!!!!! No on your life! RUN DONT WALK!

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store - mobilephones - Updated May 2026

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