I had busted my screen protector and it was close to closing. David helped me out with no…read morecomplaints. He was very quick and so kind. So thankful I was able to get in and out. Definitely recommend this store.

I still need some kind of hotspot to use to boost the Internet for my father's memorial. I go in…read morethere with that simple problem, and the older bearded guy behind the counter is very condescending. I asked first about a booster, and then he explains that to me. So we next move on to a hotspot. He seems very tentative to me about the cost, though I've expressed no hesitation about the cost. Rather than telling me what an actual hotspot would cost, his next snide comment is, well, we don't loan those out. I had no intention of having anything loaned. Money wasn't an object. I just need the issue solved. I still need the issue solved. OK, so the answer to this query, truly is, Best Buy. Apparently, they sell prepaid hotspots, including Verizon ones. You just go and buy prepaid hotspot. You can get no contract hotspots.

This store is atrocious. We walked in and no one even acknowledge our presence, it took 30 minutes…read moreto get assisted and they were extremely unhelpful. The various plans are confusing and do not make any sense whatsoever. Customer service is poor. The in-store offers do not match the text message and online offers received directly from AT&T. Dishonest and confusing. I do not recommend the store and would strongly encourage anyone considering a new iPhone to shop elsewhere.

Have had an account here for YEARS. However, the second we tried adding an additional line, 4…read moreseparate associates told us a different monthly price. Various discounts (AAA, autopay) were 'applied,' but then taken off. When requesting to speak to a manager, had to ask 3 times, and were told she might come out. She did...and proceeded to not only speak in a condescending manner, but outright lie about a recent interaction with the other account holder. Aside from a lack of training, associates are generally polite and try to be helpful, but the manager has no business working there.

Fantastic service! I had my phone screen replaced, and it looks and works like brand new. The…read morerepair was done quickly, and the proprietor is friendly and professional. Affordable pricing and excellent quality--highly recommend!

This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!