Needed to replace a cracked camera glass. While Apple made me wait 45 minutes with their…read morerecommendation to upgrade phone, IFix took care of the issue in about 20 minutes!! Also the ambience in the store is great and the techs here provide great service

they install cheap phone screens. waste of time. i went back after my phone just magically split…read moreand said it wasn't covered under warranty. So 1 outta 10 do not recommend.

Store is always well kept and staff are kind and friendly. Prices are what you expect from Apple…read more Major drawback is that the shopping center is not ADA friendly; meaning no handicap parking in the center lot. Ramp for wheelchair access is on the far end. Not an Apple Store fault just a detractor for people with mobility issues.

Came in due to phone battery port no longer working .. We were checked in at the door. The ladies…read morewere quick and helpful. There were three check-in people working. Melissa was the manager on duty. She was coordinating flow and checking -in with everyone . Morris, rep at Apple Store, took the phone to the back to be fixed. The port was working once he got it back. He left it on the charger to verify. He was customer friendly and attentive. He wanted to make sure that phone was charging properly before we left. He asked were we in a hurry and all.

Absolute joke. Waited 30 mins, zero communications to us, We literally left to grocery shop, same…read morecouple was being helped when we came back, waiting another 30 mins, the single employee helping one couple never once said "I'll get with you asap." Based on the other reviews, this is a common trend. Zero management and zero leader ship there. Absolute joke! Worse Verizon I've ever been too.

DO NOT GO TO THIS STORE, 7708 POPLAR AVE, SUITE 120, GERMANTOWN TN!!!!!!!…read morei went in to add two lines to my business account, verizon's Dorian, told me i could add two lines and get the 2 iphone 16s, ipads and iwatches with no charge for the devices! and only have the three iphones active! he even told me that the iwatchs would sync to my iphone and that would be no fee. all for a one time activation fee and only have the three phone lines active, approximately $210 a month. i asked him to repeat the deal several times and even recorded the conversation. i paid the activation fee and left. a couple of days later, i went back to the store for help with the watch and there were four separate customers in there agitated and complaining that their bill had increased with "the deal" that Dorian gave them. days later, i notice large deductions from my account from verizon. i went back to the store and Dorian told me that i had to pay for the devices and each device had to have its on line!!!!! well he lied to me as well! i immediately tried to talk to management and i wrote a review on goggle which is still there explaining all this. the owner replied to the review asking to email to help find a resolve. a representative of the owner for verizon did call me and said she would help after hearing the story and finding out the emoployee gave me the wrong information for a business account. I RECEIVED NO HELP, NOTHING. my account bill went from $68 month to over $800 a month and over $9000 in one year. everytime i called, over 5 times each month, i spoke to different foreign employees and no one could help, always saying i have to speak to a different department! if anyone with any rank for Victra or Verizon, please contact me to help resolve this terrible store selling problems!!!

Upon my visit to the location on 675 N Germantown. Parkway…read more I was initially disappointed because the store did.not open at the posted time. They were late opening up the store. I.was getting ready to leave when finally began opening the store and unlocking the doors. I had walked around the store only to realize that the gates were down over the windows. I was eventually let in and the young helped me with the concerns that I had. Everything was eventually taken care of, and I was pleased with her help. I just wished that they had opened when they were supposed too.

Josh did a great job helping us with a minor issue. Josh was very helpful for answering all of our…read morequestions and concerns. He helped us navigate the new app and helped us delete the old T-Mobile app. He gave us good information on perks about Tmobile Tuesday. Excited to continue my service! We love Tmobile ! M Blanche

Very helpful and honest. Told me exactly what I needed to hear and gave me a great suggestion…read more Will totally recommend this company

Easy to work with and helpful. Located in Germantown, TN.read more

I needed a new screen for my Galexy 8 They did the repair in…read moreabout an hour and for $50.00 LESS than the other places I called. Friendly and courteous staff that made me feel appreciated to have my business . Highly recommend this location.

Something seemed fishy about this place. Went in for an iPhone repair. Phone got wet. They wanted…read more$600 up front and if they couldn't fix it the $600 was non refundable. This felt weird so we just left. Use caution with this place.

The guy we talked to was very kind & helpful. We needed a replacement phone before our old phone…read moredied completely. Unlike the other stores we went to, these guys didn't up the price once we were in the store. He was willing to take cash and gave us a fair deal on a Galaxy S24 Ultra. He even threw in a Case, Screen protector, and charging cable! If you want to be treated like a working person should be treated, Go to ER Wireless. If you're nice to them, they'll be nice to you! If you want to deal with someone who will treat you right

I am a frequent phone member. I get all of my repairs at ER Wireless. The service is…read moreprofessional, curteous, and they are competively priced. They repaired a Samsung Ultra 22 perfectly. When I inquired about the soundness of repairing a particular phone they gave me Facts, not money making decision. I recommend ER Wireless all the time.

Work done on time; price as expected; owner knowledgeable & amiable…read more Location suitable for all areas of the city. Enough available parking.

I took my husband's PS5 here to have the HDMI port replaced. The replacement worked great at first,…read morebut eventually stopped working. Since it was under warranty, I brought it back and they "fixed" it. When my husband picked it up, he was told that if it happened again, it was likely due to something they supposedly couldn't be responsible for and we would have to pay more. We took it to another repair shop for a second opinion, and they confirmed the actual issue: the HDMI port had not been properly soldered to the motherboard. So the explanation we were given by this shop was simply not accurate. The original repair should have been done correctly the first time, and I'm disappointed that instead of taking responsibility, we were given an explanation that was not supported by the actual condition of the repair. I would recommend getting a second opinion before paying for another repair here.

While in Memphis I dropped and broke my phone and was looking for a repair quickly. I went to the…read moreversion in the Wolfchase mall and they sent me here because my phone was able to be fixed. They were extremely friendly and had my phone fixed in about 30 minutes. When I showed up my thumb print ID worked but after the repair it wouldn't. They took $30 off of the repair price which I think is very fair. I highly recommend this location if you are looking for quick repairs at fair prices.