My iPhone recently locked up. I don't know why. I tried to get it to come back. It Had a short delay, then one hour delay. Then three hour delay. I took it to the AT&T store on first Avenue. 1st person said they couldn't help me. I couldn't believe that. second person said they couldn't help me. I would have to call Apple. Let's talk to the manager. Same story. So So I took it to ATT store on Green River Road AT&T store. young lady there said "I can help you". She spent quite a bit of time with the issues, and got my phone back in service. I don't see a good future for the AT&T store on first Avenue. Personally, I would also suggest that they implement a employee dress and grooming policy.
The young lady on Green River Road was a superstar in customer service. She could come to work for my business anytime.
I'm sorry I didn't get her name. read more