My mom and I came into this location with a few questions about her account that we couldn't get…read moreanswered with online/phone support. Noah was immensely helpful and patient, and we left with all our questions answered. Dealing with phone bills and accounts can be a bit overwhelming, but he helped us make sense of everything.

I am a Verizon customer, and my PUK Sim was locked in my phone. I read on the Verizon website I…read morecould just go to the store and they can help me unlock it. So I drove all the way down there for this rude employee telling me Verizon can't help me with that! He refused to even look at my phone at all. He straight up lied to me because I then called Verizon with their phone at the store and the nice gentleman helped me unlock it. The rep on the phone said any Verizon store could have helped me with this. Also, when I was on the phone he started this REALLY LOUD conversation with someone in the store right next to me so I could barely hear the rep on the phone. Zero stars...I will be calling corporate.

I stopped in at 10am when they had just opened I needed a new battery for my iPhone. They advised…read moreme I needed to make an appt for TOMORROW because they were booked today! I had other business in the vicinity that took approx an hr. - I took a photo of the parking in front of the store at 2 different times. NOT A CUSTOMER in the store - what a joke!!!! They could've been finished with my phone battery change and still have had NO CUSTOMERS!!!!!! Never go there for service

Last Saturday we went in Simply MAC to purchase a MacBook Pro. 2 couples sat at stools with a…read moreclerk for over 10 minutes and no one said a word or greeted us as we walked around the store. It was if I were in a twilight zone rerun because even an employee left a side door with not a word said to us. We exited never to return and bought a new Mac Book at the nearby Bst Buy for a better price with 3 years of Apple care all I less than 10 minutes. If I could give zero stars I would. I have purchased from other Simply MAC stores in other states but this one is clearly of need to learn how to attend to people. What is strange is that all the seated customers and clerk didn't even speak to each other the whole time we were in there!!!!!

I traded my 3 year old phone in for a free upgrade to get a bit better camera. Nothing extravagent…read more Now I am being charged 30.00 per month and they keep saying they will fix it but it has been over a week. 2 different people helped me the day I was there and apparently no one has authority to fix this issue. No one has offered a solution but 'we are working on it'. Most reputable businesses stand by their word and have a manager in place to fix issues.

Service staff was awesome, took their time and answered all my questions. They bent over backwards…read moreand helped me with my broken phone and helped me with my new phone.

From their mission statement: "...our mission is to be the local shop you know to visit for any…read moretech need imaginable." My tech need, is simply to have help setting up an iPad, along with some basic instruction on how to use it. This request was brusquely refused with "We don't do that." So much for "any tech need imaginable."

From the owner: Experience top-notch phone repair services at The Fix in Eastland Mall, Evansville, IN. Our skilled…read moretechnicians specialize in fast and reliable repairs for iPhones, tablets, and computers. From screen replacements to battery replacements, we provide high-quality solutions. Explore our extensive collection of mobile accessories and electronics gadgets to enhance your device. With a strong focus on customer satisfaction, trust The Fix for all your electronic needs. Visit our Eastland Mall location in Evansville, IN for expert repairs and a wide selection of accessories.

My girlfriend & I went to this store to sign her up for Boost along with purchasing a new phone. We…read morehad done some research online beforehand, but this was still our first time signing up for a phone plan ourselves, so we were a bit intimidated to say the least. When we arrived, the staff eased our nerves by being extremely friendly and personable, and they made sure to treat us as people rather than a quota to meet. We also ended up spending half of what we expected to due to them explaining options that were better than what we had seen on the Boost website. The only downside is that we had to come from Owensboro. Hopefully KG Premier can bring back the location they used to have here! Overall, I would highly recommend coming here, especially if you're new to phone plans like we were.

I have been a loyal customer of boost for 15 years. Yesterday I went to this store to get a screen…read moreprotector for my new s24. They didn't have one but told me the s23 screen protector would work. It didn't get close to the edges even with my case on so I took it back in. The person behind the counter didn't know how to give me a refund. So today I went back in and talked to the manager he said that screen protector would work too and also they don't give refunds on accessories after the end of day. So he gave me a charging cord for the price of the protector. Said it was the same cost. Since they don't post prices I could only take his word for it. I'm seriously disappointed with this store and will not return to it.

Whatever you do do not repair any device here. I got my Apple Watch screen replaced and installed a…read morecouple weeks ago and took it swimming for the first time tonight (with the water lock on). Immediately malfunctioned and now will not turn on and got super hot about an hour ago. I took it in and of course now they decide to tell me that "We can't guarantee anything will be waterproof after we work on it." Do your job and do it the right way and stop hiding behind stupid rules and clauses. Horrendous business, they clearly don't know what they're doing and refuse to take any amount of responsibility. I am now down the cost of my watch and the cost of their repair (which actually did not repair, probably would've been better off just leaving the screen cracked). Please please please save your hard earned money and take your devices somewhere else.

took my ps4 in to be repaired, it wouldn't read discs. I could watch Netflix etc, play fortnite and…read moreYouTube, but game discs or dvds would not load. I was informed that it couldn't be fixed so I went to pick it up. NOW IT WON'T EVEN POWER ON. so no more netflix or YouTube. Man argues incessantly with me about who is responsible for additional damage, even though it was in his care. Horrible experience will not be recommending and will never use again. Patronize at your own risk!!!

Had a cracked cell phone screen, then got water sprayed on it and it shut down. Took it to Phone…read moreTodd and said they would have it fixed the same day. They did and the cost was very reasonable.

Phone Todd is a very reputable company that has serviced my phones and my childrens phone there…read morefast reliable and explain why my phone is not working properly they have the best price around I recommend them to anyone who has phone problems and they need it fixed fast and for a fair price

I am from out of town, and I came in without an appointment. I usually dread going into a utility,…read morebut this experience was better than most. The manager, Nathan, was one of the best and most knowledgeable AT&T employees I have met. I would recommend dealing with Nathan when you can. If Bart is there, he is also excellent. I think he floats between stores so it's probably more likely Nathan will be available to help you.

Austin was extremely helpful in explaining the new iPad and watch, shame there were none in stock…read more Five stars for Austin