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    AT&T Store

    3.7 (3 reviews)
    Closed 9:00 am - 7:00 pm

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    1.0(12 reviews)
    18.1 mi

    What a mobile service scam! I signed up for their service in February and paid up front for a…read moreMotorola razr they were sending to me in the mail. So when I got the Moto z, a much less expensive phone, I contacted them and it took multiple phone calls just to get them to send me a label to send the phone back to them. Then they wanted me to pay a $50 restocking fee for their error! It is now June and I have repeatedly called to cancel this service but they refuse to refund my money and would only give me credit on my optimum internet bill until the majority of what I paid in advance for their optimim mobile was provided back to me. During this time they made further charges on the credit card I used for my initial purchase and the mobile line was never activated! Customer service for this company involves repeatedly being transferred to someone else who almost always speaks poor English so is difficult to understand and repeatedly being put on hold. It's a nightmare!!!

    I opened an account here in 2023/4, when I ETSed in April 2025 I returned the stuff in store and…read morethought I cancelled it. I thought I've cancelled it four times now in April 25, July 25, December 25, and April 26. They never seem to do it right though and I've paid hundreds of dollars each time I tried to cancel for months of service at a house I don't live at anymore, with a modem I gave back. Guess who I'm on the phone with now trying to cancel again because they kept trying to bill me? 13 months after leaving the address and giving them their stuff back, fifth times a charm I hope. Worse than useless customer service, bordering on scammish.

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    AT&T Store - mobilephones - Updated July 2026

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