Worst T mobile store on the planet! It's 7:30pm and the store is closed, even though it says 8pm…read more The day is 1-26-26. Very Unprofessional, store manager needs to be trained.

This is the worst of the worst T-Mobile in terms of customer service..I believe the staff and their…read moreincompetence is due to their Manager and his poor customer skills and training, which I believe he has passed on to his employees. We have dealt with T-Mobile for 4 months since transferring over from another cell service. Unfortunately, T-Mobile employees, both on line and brick and mortar are not on the same page...lot's of finger pointing. I am really sorry that I changed carriers.

Everyone was very friendly and helpful. Overall great experience. Appreciate Jas's help!read more

I canceled my service four days into the billing cycle. They still charged me $193 for almost a…read moremonth of services I didn't use. They said they don't prorate the month. But it's a big enough company where they could've just given me a refund.. Besides I wasn't exactly sure where I was in my billing cycle. Terrible customer service. We've left spectrum completely. And we will never go back. If I could give negative stars, I would

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

Mike took our call and guided us through some troubleshooting when my mom's phone microphone and…read morespeaker weren't working after dropping it. Got it working! He was generous with his time and answered all our questions. Very friendly and helpful. Would highly recommend!

He was very professional and told me exactly what he had done step by step. He's fair priced and…read morevery quick about getting it done. It took him less than 45 min to replace my screen. Definitely recommend!

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

I went in store today to make some changes to my plan (remove a line, start new unlimited plan) and…read morethey were less than helpful. It was a complete waste of time. They basically told me to do everything over the phone with Verizon or on their website. Don't even bother going in this store. They don't want to work at all.

These guys stressed me out , walked in unlike att there was no one to greet me at the door , as I'm…read morelooking around , I hear a voice say " may I help you " In the corner of the room I see some guy with a long beard looking down at a phone behind a desk , I tell him my issues he pass me off to another guy tall dark skinned, he ask for information botches it , beard guy gives him same information we make progress, every step beard guy had to hold tall guys hand through the process, I put the phone owner on the speaker phone as I'm just working as a vessel to get this done as the owner talking tall guy rolling his eyes, breathing hard as if he was being bothered in this dark depressing store . With one more customer being served by beard guy . So we came to a point that beard guy not the one helping me notice I'm not on the account he explain that to tall guy . Tall guy says he couldn't help me , long story short, I had to give help this man do his job going down a check list of " how about this , or that " rather then he give me suggestions, basically a parrot repeating everything or idea beard guy had . Hate that this guy even works there , I hope he was just new .

We recently came over from AT&T for reasons I won't speak…read moreto. Justin was our rep, he is outstanding, I cannot speak highly enough of his service and patience. My son drove in from AR to do this transfer, Justin stayed an hour past his normal quitting time to assist us. My son was a former employee of the above mentioned company so we knew what we needed and wanted but Justin made it even easier. In fact, I had an issue and had to go in the next day and another rep assisted me. Then I stopped in the following day and every rep there took the time to speak to me. The store manager should be extremely proud of their team. You are obviously doing something right. I am in sales so I don't throw out praise lightly. Top notch service by Justin and everyone.

So let's start with. If I could not give a star or half of one I would. When you call any Verizon…read morestore your bombarded with ten minutes of s$:t press one if you want to revive a coupon. Then you get do you watch tv? Do you so and so and so. It's just stupid. Verizon Apple know they have people by the balls so why make it easy. You want to talk to a person who most likely is standing in the store doing jack S$&t anyways or on his phone talking to some girl. So my problem. You call. You don't get anywhere fast. It's jumping through hoops. One time I would wish these idiots that run these companies call their own help line. Piss on them. I turned off my Verizon phone and now I will turn off my Apple Phone and I am going to now go to a dumb phone. Stupid. Beyond stupid. I hope these companies choke burn and gurgle on shards of glass. And then you get the generic cookie cutter computer generated response. So annoying. But press 1 to hear the next rant. Press 2 for not caring. Thank you!

The Boost Mobile customer service at their *11 number has been very poor recently. Upgraded…read moreaccount, they charged me twice and refused to give a refund for the 2nd charge. They never refunded me my money back to the original charge card, but transferred the money into my account so they can pull the next payment from there. I have not been late on any payments. This is the month to month, no contract service.

Nikki and Denise were so very helpful. I had went in to change my phone provider over and ended up…read morestaying in the store just getting to know Nikki. I left with a Samsung J7 Perx (my choice) when i went home it would not charge and the phone kept saying charging paused battery overheating when the phone wasn't even hot. Well it was definitely a manufacturer issue so i went back to the store not an hour later. I wanted to change phones all together or drop the service i just purchased. An unkind gentleman named Chris tried to tell both myself and Nikki i couldnt exchange the phone for a different brand or return it all together. Nikki did not give up on me she kept calling and trying to help me. She called A lovely woman named Denise and she was able to assure me that they were on my side and that she wanted to help. After about an hour of me being a pain asking about specs and camera quality differences both nikki and Denise set me up with a LG X Charge. (Im excited to try the 13mp camera) They even told me that if i had any issue what so ever i could call or visit again in the first couple days to see if i liked the phone and if i would like to keep it. Regardless of which ever phone i had the service and friendship they both provided is something i desprately needed in my life. It overall was a positive and pleasant experience. And i think i might have even made a few friends in the process . highly recommend if you need a phone but also a friend.