Came in last week with my dad about a phone plan issue they were having. Usually I'm met with…read moreannoyance or "I hate my job" vibes. Today was not like the others, Christian was very helpful with not only settling our issue, however went above and beyond to make it happen. He was quick and very knowledgable when I would inquire relative questions regarding the phone plan, internet plan, and overall everything. I have used AT&T for my phone service for over 20yrs and i will definitely say they need more reps like Christian. Give the man a promotion! lol

They deserve Zero stars. I went ti get information about switching from T-Mobile and a…read morerepresentative named Hannys helped me. She never disclosed that she was signing me up for a business account. Three days after my husband asked me to switch back to Tmobile and I went to the store to notified them. They were not helpful and pretty much told me to contact customer service. Manager cared less to even say one word to me. A month after I saw they charged my bank account for a full month so I went and asked them why and they say sorry but we won't help you here. The worst service and manager don't care at all. Please avoid this place at all costs. Is been almost two months and they haven't refunded my money. Every time I call customer service they don't care to help. They want me to forget about the money they took from my bank account. What a nightmare.

Ray always takes care of my family, friends and I. Great, honest repairs at reasonable prices. So…read morefar, they've helped me with my Android phone, tablets and I-Pad repairs. They even tell you if the mobile device is worth repairing once they look at it. If I could give them 6 or more stars, I would

That new screen prob not gonna last a week or fixing the back there just really bad at fixing phone…read moreif u could go to another place

I love the staff here at TMOBILE. Knowledgeable and extremely helpful. Had to trade in my old…read morephone after downloading all the information on it. I had previously purchased the otter phone cover and a screen protector. Finally got the transfer completed and had the team help with placing the screen protector on today. The store is modern, clean and was in and out in no time. They deserve a five star rating from me! Thanks TMOBILE for the great staff!

Worst experience I have ever had at a phone store. Location State Rd. 7, Coconut Creek Plaza. I…read morewas 100% lied to about how much the bill would be. I tried calling customer service and got the typical answer of "well im sorry they gave you the wrong information (the person in the store). However, this is the correct information". I called back later with further questions and was oddly enough told the same thing about the person I had spoken to on the phone. They had the nerve to send me a survey. At the end of the survey, it says "do you want a call back"....guess who doesnt call people back...that wonderful customer service desk (**cough cough**) from T-Mobile. I would not recommend this company or this location in particular to anyone. Horrible, horrible place to have to deal with.

Corrected: Needed an emergency replacement phone on a Sunday evening as my daughter's iPhone got…read moredropped on the street and smashed by car. I was a little worried of not been served as we arrived to the store closer to closing time. But, Joseph not only patiently assisted us, but was kind, polite, professional and caring enough to provide us a great customer service without rushing us and resolved our concerns. He took the time to guide us through the whole process and made sure we left not only with my daughter's new Iphone, but with an additional Iphone for my younger daughter which we got for a great deal. I greatly recommend Joseph, he is nice and caring and most importantly, he listens. He is a tremendous asset to the store, company and community. I will definitely come back to the store for future purchase if needed.

Terrible phone etiquette! Try asking a question about my account. I was brushed off like I was…read moreannoying.

Great place for phones and accessories. Service is super. People are warm and very welcoming.read more

I visited the Coral Springs, Fl store today to purchase another phone from them. I am 90 years old…read moreand hard of hearing and I am grateful for Jadah (sales representative) that fully took care of my needs. She was very helpful, patient and informative so I am pleased with my purchase and would highly recommend her and this store to anyone. Thank you so much. Evelyn S.

Samir went above and beyond helping me to reset my new phone and also checked my internet and found…read moreout I was paying double for it and set me up with better at 1/2 the price. A great asset!

This review is long overdue. I had an easy experience when visiting this location last month…read more Joseph a Sales Consultant was awesome and quick to fix my phone issue. Thank you Joseph!

Needed to replace a oil burner bulb and came here for the first time ever. As soon as I walked in I…read morewas amazed! Big bulbs, little bulbs batteries galore! Batteries plus bulbs has it all to light up your life with all the energy you need! If you can't find it at a popular retailer you should definitely try this place! The team member was amazing as well as he knew exactly where to look. In and out in no time and I didn't walk out broke! Give them a try.

Kudos to Gigi for giving my my pixel new life by replacing its battery quickly and efficiently!…read moreMuch appreciated

First time ever needing a repair. Ordered a back up charger from Amazon and the bit broke off in my…read morecharging port. I researched the cost to fix it. It ranged from $50-$150 depending on the model of the phone. I called and was quoted $90. Ok that seemed fair. Went and the owner was able to pop it out very quickly and easily. No charge! I will go there for any future fixes. Thank you Techy Coral Springs!

Had a terrible experience here today. Had a cracked screen on my iphone 16 pro and went in for a…read morescreen repair. I asked for an OLED screen because that is what's compatible with the 16 pro and he said no problem come back in 15-20 mins. I went to pick up my phone and after receiving it I noticed the screen was a bit raised and mentioned it to the tec and he said it was supposed to be like that because of the screen he put on it. he had shut the phone off to do the repair so I powered it up on my way back to my car and before I even got in there were white and green streaks going across my phone. I immediately turned around and went back in to confront the tec and the store was closed up with a sign that said "we will be back in 30 mins". After waiting over an hour for this dude to come back he tried to tell me I dropped the phone and this could only happy if there was impact. I promised him I hadn't dropped my phone and didn't even leave the stores premises before it was fucked up again. He tried to charge me an additional $200 to do the replacement again and after I told him that was bs he did it for free. 15 mins later he is done and hands me the phone back and the screen is still raised again. I asked if he put the OLED screen in like I requested and he said that they had run out of them So he just used the LCD screen they had in stock. So now I have the LCD screen on my phone and it is having all types of problems with the touch screen and display (typing random things and the brightness is going from 0-100 and 100-0 constantly, the phone is also overheating whenever I use it. I will never be going back to this place. He didn't tell me they were out of OLED screens until after he was done THE 2ND TIME. If he had told me they had no OLED screens I would have went elsewhere.

Geek Squad was Awesome ‼ After rebooting my ASUS laptop…read moretoday it gave me a black screen and no log on. I went to YouTube and told me how to do a hard restart. Then a BitLocker pop up!!! Microsoft iinstalls this as a default to Lock you out ‼ scary ‼ you better have your Microsoft password so the GeekSquad can help you too‼ They disabled bitlocker for me ... got me back into my computer so I'm ready to go back to work now. Thank you thank you geek squad for your expertise‼ July 5, 2023 PS. Bill Gates stinks - just sayin!!

Place is out of business. Worthless company failed to let their customers know…read more Avoid coming here it's closed down 13Oct2026