Awesome place to get your phone fixed or a new battery.go there when I need to get my phone fixedread more

Took two phones there for service…read more Phone 1: iPhone screen locked with apparent Apple virus notification. Tech explained that phone was not infected but it was a phishing scheme for me to click the "Apple" link to remove virus - for a fee of course. I didn't take the bait. Tech took care of it over the counter in 30 seconds without charge. Phone 2: iPhone needed a new battery. Tech explained that reason for battery failure was the charging case. He showed us the damaged battery when we picked up the phone and explained how to properly use the charging case to avoid future battery damage. Both iPhones: wanted them to add VPN to both phones. He told us they don't provide that service, but gave us a trustworthy web site to find a what we wanted. Polite, knowledgeable and took time to fully explain every issue. 100% satisfied.

Valerie has been an asset to Boost mobile! She worked wonders for me, in a time of need. The phone…read moreI have is identical to one that is not compatible with Boost service. She took time to look up my phone info. and worked it all out, at an Incredible price. I get free text, calls & 5GB for 25 monthly. No small print, which is what everyone should like. Also, the service is faster and better then Metro!! Ty, Valerie! You are much appreciated!! A Boost customer from here on out.

I would like to express my sincere gratitude to Jessica in Customer Service in Tampa, FL. She…read moreassisted me with disconnecting service following a death in my family, and her support was truly exceptional. Jessica went above and beyond in every way possible. Her compassion, kindness, and attention to detail are qualities that seem all too rare today. During a very difficult time, she treated me with genuine care and respect, making me feel valued and supported every step of the way. I cannot thank her enough for showing up with such empathy and professionalism. Her actions made a lasting impression, and I am deeply grateful for the care she provided when I needed it most.

What can improve? Everything! We have been without internet for 3 days and the so called hot line…read morecannot even provide an update to when service will be restored!

I had a bad battery in my laptop computer that caused the screen to go black. The tech at Switch…read morefound the problem, repaired it and the turnaround was fast. I've been taking my cell phones to Switch in the past and have received good service and fast work at a fair cost. We recommend them for both cell phone and computer service.

Good people here and quick reliable service . Got water damage on my iPhone 14 Pro and the screen…read morewas completely cracked and cooked. They didn't have the exact oled replacement I needed but let me borrow an lcd screen for a few days so I'm not without a phone while they ordered the screen . Very very cool of them to do that I haven't heard of anybody doing something like this before. They did not charge me for the screen rental just for the new one and repair . Very grateful for these guys I was able to save $1,000+ on buying a new phone. I wouldn't go anywhere else for any phone repairs and I wouldn't upgrade my iPhone if it can be fixed here !

I recently had video issues with my 2011 MacBook Pro. This is a known problem as far as Apple is…read moreconcerned, but because the computer is so old, the local authorized Mac repair center couldn't perform the repair. He referred me to Sam at I-fix A-phone. Sam took my computer in, repaired the video chip, added more RAM, updated my operating system and updated my Microsoft Office Suite, all at a fraction of the cost of a new MacBook Pro!!! I got my computer back a few weeks ago and have been using it regularly ever since with no problems whatsoever!!! This is like a brand new laptop and I couldn't be happier!!! Thank you Sam and Greg for excellent repair and customer service!!! Art L.

Very frustrating experience. Still dealing with random glitches way more often than expected where…read moreyou have no control over the screen that I paid to repair, like can't even hang up a call or barely get your phone to restart because the screen won't detect any use or tapping happening so it's basically useless until you can kill the battery or hopefully get it to snap out of whatever faultiness it is going through. Even getting the repair done was misleading and annoying. The repair shop employee or owner was not true to his word on when it would be done, blaming the parts that were received and taking no responsibility in ordering the wrong parts. Very bad communication! I called him multiple times from my dad's phone and e-mailed, as he was supposed to keep me updated via either source and never did and only called back very late in the day like right before closing. Had me come to pick up the phone only to tell me once I arrived that he had just opened the parts received and realized he couldn't do anything. He said I would have to come back, but to try to be a big sport and make up for the inconvenience he said he would throw in a plastic screen cover. Once he was actually able to get my screen repaired, & came back begrudgingly to pick it up, he said the wrong phone screen cover arrived, again taking zero responsibility and not seeing how ridiculous he sounded. He told me I could return once again to get that once he re-ordered - had nothing in Stock. I declined, as I would never want to return to this establishment ever again! Still receiving random and kinda frequent issues with my screen functioning normally makes it all the more maddening that I put up with this process in the first place. Should've bought a new phone! Save your money for that & skip the nonsense in doing business with "I-Fix-A-Phone" because they barely do!

Alfredo went above and beyond to help us get our phone transferred. Very friendly and knowledgeable.read more

Gerald was so rude and dismissive, I cannot believe he is a manager there. I have been a Verizon…read morecustomer for over 20 years and have never been treated so poorly. I upgraded my daughter's phone who is serving in the military overseas so she cannot get it herself and no one explained to me that the SIM would be locked and she could not use the phone for at least 90 days! I have been paying the bill for a year and a half just so that she can keep and use that number while she is overseas. She uses an overseas SIM card so that her local calls don't cost an arm and a leg. She has been unable to use the phone and Gerald was very rude about the whole thing. If Verizon can unlock the SIM at 90 days, they can unlock it at 30 days. He also would not guarantee me that it would even be unlocked after 90 days or if I paid off the phone in full. He just shrugged his shoulders and walked off. It is ridiculous that I have to pay for a phone and my daughter can't even use it. You should consider some additional customer service training for management.

This business is so honest and professional that I have to put it in writing…read more They checked my phone and said that there is nothing wrong with it, I have plenty of storage.

Worst customer service. I DON'T recommend. Long story but needless to say after 3 trips & 16 hours…read morethey did not fix phone. They blamed Samsung Care plus plan & Samsung said claim was approved & that ubreak should have fixed it. Emploees at store were not helpful. Go someplace else to fix your phone

Wasted money and time . We had to return 2 times to have a iPhone 15 pro repaired , I believe the…read moreperson installing the screen did not know what they were doing . Granted the phone needed many repairs ( which we were never called and informed / suggested any extra repairs !?!! We would've paid ) instead they waited for us to be there show us they did the bare minimum we double backed almost immediately because we noticed the screen wasn't seated properly into the actual mold of the phone ( the screen seem to be sitting on top ) and it looked like it wasn't cleaned correctly either . Was offered a discount to come back and fix charging port and camera ...ok cool not even a week with the screen repaired and the phone screen goes all blank and we noticed a small crack . We return to the shop we explained and they stated they weren't able to fix the screen due to the screen being cracked Not even a week and the screen didn't hold thankfully we came to an agreement and fixed it... only for the same thing to happen not even a week later . I tried to call the place and give them the benefit of the doubt to be good people and at least partially refund us due to the inconvenience and clearly not well done job , 2 screen repairs done within a time frame of 13 days and both went out, they stated no refund or partial refund could be issued and for me to return. I didn't not reconsider wasting my time again with them so I opted to loose my money and go with another phone shop . PLEASEEE DO NOT WASTE YOUR TIME HERE . The quality of the work isn't worth it they have a final sale sign and I'm sure it's because so many people want their money back

They were able to fix my phone the same day only $90 for the entire back of my new iPhone 16 Pro to…read morebe fix or replace or whatever they did the magic compared to UbreakIfix was going to charge me 250-275. Love this place

So I normally just buy dell laptops through best buy and get the geek squad plan and complete my…read moreown repairs, but unfortunately I got a 1000$ ASUS and my plan ran out right before my LCD screen did...bollux. Didn't have the tools to fix it. Went to a load of different computer repair options in sarasota and bradenton(Like every store, I just graduated fsu, I'm broke af). Over 200$ to fix my screen! Ridiculous The part was only 45$! Not to mention all the places had to "hold my computer for 24 hours" to do their "own diagnostics" before they would even replace the screen. But I knew what my issue was but alas I got talked down to by desk boys who didn't know the difference between a linux vs windows operating system. Until I came here! Best group of peeps you will have the pleasure of leaving your computer with, they're ridiculously fast (fixed my screen in 2.5 hrs) only charged me 110 for the whole thing! And they're so freaking polite, they show you what they did, they'll talk you through the process, let you keep your old parts/or recycle them for you. My computers running great, this has become my official store for computer repairs that I can't do myself. When I move I will proceed to ship my computers to them. What a gem.

Great and honest care for your computer or your cell phone! I've used them numerous times and one…read moretime they turned me away when they could've made money for my computer and said there was nothing to check!