Sheri is amazing. She spent so much time making sure all our needs were met. She is kind and…read morethorough. She even gave us her personal cell in case we needed extra help. She is definitely above and beyond customer service. She is the reason we will stay with verizon. Thank you Sheri

The female representative, I think was Sherry was very short and wanted to tell me my problem with…read moremy phone that I already explained. Been here three times with the same problem leaving to do what they told me I needed to do to fix it. Each time was a failure, to include involving my dealership to check apple play failing on my truck. Anyways, if they are not selling you something, then the time is not available to help a customer who has over 100 phones, on business account, surprise! that I will change over at budget to another carrier.

Phone died. Came to the store in a panic - gotta have it for work! Daniel helped me to get a new…read morephone and explained everything every step of the way. No upselling. Just gave me options and let me decide. I appreciate his help and professionalism SOOO MUCH. Employee of the year! Have never had a bad experience with T-mobile and its folks like Daniel that will keep me coming back for all my cell and wireless internet needs!!!

Outstanding service from a gentleman by the name Kendn I believe. He was extremely professional and…read moreset up our phones that we purchased online. Very happy with this store .

Dropped off a IPAD 8th generation with a badly broken screen. The people at CPR were very helpful…read moreand polite. They explained the process completely and had it fixed and looking brand new in just over an hour. I would totally recommend them to a friend.

I have taken my cell phone to CPR on 3 occasions. They are helpful, fast, and fair in the work they…read morehave done for me. I have even gone in with simple issues that they addressed for me at no cost. I highly recommend them and will use them again if any problems arise with my phone.

They provided service that was excellent. I needed a new SIM card but there were problems at the…read morecell service provider. He spent over an hour on the phone with them to straighten the problem out. I highly recommend them.

As an existing T Mobile customer looking to only add internet services for a new home in Beaufort,…read morethis is truly the worst representation of T Mobile. The guy (name starts with T) had no clue what he was doing, clearly did not listen to what I was asking and showed no interest in helping me. Furthermore when we walked into the store there were only 2 sales associates and only after waiting 15mins and T was struggling to figure out what to do on his tablet screen, 2 other associates crawled out from the back room. So unprofessional I walked out without getting what I came for. Maybe I should have gone to the other store on Saint Helena island.

Tried T-Mobile for 3 days after making them show me in the retail store that my property was…read moresquarely in their highest tier of 5G plus service before my purchase, and they assured me I was. I went home and had no service for 3 days. Even when I spoke with the second tier of support service at t-mobile, they said that there is negligible or no coverage at my property address regardless of what they promised me at the retail store. So I returned to T-Mobile the brand new pixel 10 Pro XL I had purchased with my top tier of T-Mobile phone service aand they still insisted on charging me a $70 restocking fee despite the fact that I met all return criteria, the phone was like brand new still had the box and everything that came with it. According to their return policy it says they may, not they will, charge restocking fee so obviously it was at their discretion and certainly not in the interest of best business practice they went ahead and charged me one anyway. I never got an apology, they never acted sorry, and I will never ever buy anything from T-Mobile again. I do not recommend to anyone a store that lies as a store policy and couldn't care less about the customer and their experience. I'm a 66 year old retired computer professional and I do understand how phones work. I guess they just assumed I was stupid. Please don't give this company your business, they won't do anything to earn it and they don't deserve it after the sale.