Worst management company I have had to deal with. Fines you for everything that they can. Will…read morenever buy a house that remotely has their name on it. Horrible company that aimed to milk the neighborhood that they manage.

Horrible mostly non existent customer service. If you like being transferred to voicemails who…read moredon't return calls or hang up immediately this is the company for you! Extremely poor service, refuse to release names or contact info for your Board of Directors, always refer you to their website, and don't do their jobs! This is absolutely the worst management company I've ever dealt with through the years. They don't give a damage! ​​

PMI is the Worst Property Management Company - Do NOT Trust Them with Your Home!…read more If you value your property and want it properly managed, stay as far away from PMI as possible. This company is an absolute nightmare to deal with, and their so-called "management" is nothing more than negligence and incompetence. After trusting PMI to rent out my home, I expected it to be returned in the same condition I left it. Instead, I walked into a complete disaster. The tenants they placed clearly had no regard for cleanliness or upkeep, and PMI did nothing to ensure my property was maintained. Here's what I found: * Trash left all over the place - it was clear no proper move-out inspection was done. There were bags of garbage, random debris, and leftover junk throughout the house and garage. * Walls with mismatched paint - instead of maintaining the original color, different shades were slapped on randomly, making the walls look patchy and unprofessional. Holes from TV mounts were left behind with no attempt to repair or even remove the brackets. * A disgusting garage floor covered in oil stains - no effort was made to clean or address this mess. Trash was also left in the garage, making it clear that no one bothered to inspect it before handing the property back to me. * A broken bedroom closet - the doors were completely off their tracks and unusable, something that should have been noticed and fixed before returning the property. * Damaged blinds - several were cracked, bent, or missing altogether, making the home look neglected and poorly maintained. To make matters worse, the tenant moved out on January 31st, and PMI only just returned the property in March--in horrible condition. That's over a month with no updates, no accountability, and no urgency to fix anything. When I brought these issues to PMI's attention, they were completely dismissive. Their customer service is atrocious--rude, unresponsive, and unwilling to take any responsibility. The owner, Victor, only cares about making money and taking over the property. Even before I officially left PMI, I had multiple conversations with him about my concerns, and he was completely careless and dismissive. I repeatedly told him that I wanted my property back, but instead of offering real solutions, he gave me excuses, ignored my concerns, and refused to take action. Weeks passed, and they still refused to do anything meaningful to resolve the damage. To the point that he doesn't answer text messages or calls! This company is a scam. They take your money, do the bare minimum (if anything), and leave you to deal with the mess once they're done. Their so-called "management" is nothing more than collecting a check while letting properties fall apart. If you're considering PMI for property management, RUN in the other direction. You'll save yourself stress, money, and the headache of dealing with their complete lack of professionalism. DO NOT trust them with your home! Pictures are how he handed the property back. home owners DONT USE THIS COMPANY.

I was going to use their services, but after looking at their present tenants they have in one of…read moreour local homes, left me like wow! I agree with all of your negative post, they will not take care of your property, do NOT use their services, they only care about money! I am a witness...

Very great service they reply very quickly and provide an invoice for their services…read more Kyle is a very hardworking individual and arrived very quickly. Explained everything and before I knew he was finished so quickly. Did a great job. By sending them photos of the garage issue they knew exactly what I needed to complete the repair. Anytime, I will need service Kyle is the go to person.

Great company! They were able to come to my house fairly quickly. Affordable rates. I will use…read moreagain if needed in the future.

We recently hired Closing Contractor to do some electrical work in our condo. We had three brand…read morenew outlets installed - one behind the flat screen TV that hangs over the fireplace, one on the outside front of the condo (brick building), and a dedicated outlet on the patio for our hot tub. We couldn't be happier with the results! The electrician, Michael, was prompt, courteous, knowledgeable, and cleaned everything up after he finished. We felt the price was very fair for all the work that was done. Closing Contractor is the only company we will use for any future electrical needs. They also do roofing, painting, repairs, remodeling and renovations.... pretty much all general contract work (as the name states).

From the owner: Founded in the early 2000s, Closing Contractor was created when we noticed a need for professional,…read morelicensed tradesmen to make repairs on items found during home inspections. We have a vast array of licenses and certifications to take care of any needs that would arise inside and outside of a real estate transaction. Closing Contractor also has extensive knowledge and experience in additions and renovations on existing homes. We can take that home that needs a few adjustments or tweaking to make it the perfect home for you. We can also take the home that needs more space or rooms and add whatever is needed.

We really didn't want to make this post, but we don't want another family to go through what we…read morehave. We hired Billy Jones and his wife, Jamie Jones, co-owners of Rescue Grading & Landscaping, also known as Rescue Outdoor Living and Pinnacle Mountain Outdoor Solutions, to complete our backyard. Our yard was demolished and left unfinished. Almost 12 weeks later, the promised materials were never delivered, and Billy stopped showing up or answering our calls. An equipment rental company even came to our home looking for a machine they told us had been rented for our project but had not been paid for. We are now left with an unsafe, unusable backyard and will have to hire someone else to repair and complete the work. Please be extremely careful before hiring Billy Jones, Jamie Jones, or any of these companies. We have pictures, messages, payment records, and videos documenting our experience. We are sharing this because nobody else should be left in this situation.

They do not even deserve a star, but one had to be put to leave a review. Our experience was…read morehorrible. DO NOT RECOMMEND Rescue Grading and Landscaping/Rescue Outdoor Living LLC/ Pinnacle Mountain Outdoor Solutions. Billy Jones, Jaime Stewart Jones and Allen Williams were the most unprofessional people we had ever worked with. Communication was horrible. They did not show up to work when they said they would. We are now left with a half built deck frame. They are all untrustworthy people. Do not make the same mistake we did by trusting that they will do a job they have been hired, contracted to do.

We are very pleased with the management services we received from Magnolia. They took over our…read moreproperties after a bad experience with our former property manager. The company quickly connected with our tenants and made it an expeditious transition for all involved. Johnny and his staff have always been responsive when we needed them and has always been very good about keeping us updated about anything relating to our properties or our tenants. This has been very important to us as out-of-state landlords. We've found them to be honest, very helpful, and a pleasure to work with.

RUN AWAY FROM THIS RENTAL COMPANY. WHETHER AS HAS AN OWNER OR A TENANT. RUN FAR AWAY. DO NOT RENT…read moreANY OF THEIR HOUSES. The last year has been an absolute nightmare. Before I signed my lease, they were prompt to response and very helpful. Once I became a tenant they completely changed. Anytime I've had to call and report any problem I don't hear back from maintenance at all the last few months they have recently implemented an AI phone system. When you call, it is literally impossible to get anyone on the phone. You have to talk to AI. I've put in multiple request via AI and still none of my maintenance request or callback request have been answered. They told me the house was move in ready and my first day coming into the home, it was absolutely trashed. The kitchen was flooded with water because they had cut the power and the entire freezer melted. There were dead roaches everywhere. There was food caked on every surface in the kitchen, and there was garbage stacked underneath the bathroom vanity. Back in July of this year on July 1 my air conditioner went out and I called to report it. The girl at the front desk literally told me "there's nothing wrong with your air. It's just overloaded from how hot it is outside " then her and I proceeded to get into an argument about how air conditioners work. She said it's normal for this part of the country's air conditioners to blow hot air. Ma'am, respectfully, I lived in South Central Texas for five years, and I never had my air conditioner blow hot air in 120° heat. She gaslit me and made me feel guilty for asking for help. After several days of me begging, they said the landlord was going to send a private company out and not maintenance. The HVAC technician told me my entire unit was cracked and broken and the entire thing needed to be replaced. He informed the owner of the house as well as Magnolia. Then for the next 10 days, I had zero communication about the status of my air conditioner. I have a severe medical condition and ended up having a cardiac episode due to the extreme heat inside my home. The inside of my house was getting anywhere from 85-95 every day and I kept calling and asking for help. The home was not livable in those conditions. I could not cook or use laundry without causing the heat to go up even higher. I couldn't breathe in my own home. Only after I threatened to hire a lawyer did they tell me that they were working on it and they had 14 days to "begin repairs ". They claimed they had already begun repair repairs by having one technician look at it on 1 July. I ended up having to spend my own money on a window unit for one room in the house just so I could live here. I even asked them to put me up in a hotel so I could not die. Finally on July 15, 15 days later, they had someone come out and fix the unit. So I told them for the month of August I was not going to pay part of the rent that I had to use to buy a window unit to keep me alive. And now they're threatening to evict me over $400 (added fees) which is absurd. If I can advise anyone on anything in life, it is this, do not rent from this company whatsoever. They do not care about you once you become a tenant. They will gaslight you to make their job easier so they don't have to file maintenance request and then they will make fun of you and make you feel guilty for asking for working air conditioner. I'm not sure who it was I spoke to on the phone that tried to convince me that it was normal for an air conditioner to blow hot air, but she sounds like she does not enjoy her job and needs to go somewhere else. Also the five star and positive reviews on here are friends and people they have asked to post on behalf of Magnolia. Those aren't actual tenants. Look at all the negative reviews. Those are the real tenants. I honestly don't know how this company has not gone under yet. I've even had the owner of the house I live in complain to me personally about Magnolia property management.

This is a follow up to my previous review on 11/9/24. Mr…read more Durgan, your departure was abrupt while I was working with the Spectrum tech having my internet cable restored that you had severed. When you told me you e-mailed me the final invoice for the project, I told you I could not review it at that time. You insisted you had bills to pay and needed the remaining balance immediately. At a glance I did notice that you had only given me credit for $12,000 previously paid when in reality it was $14,000. You gave no explanation but did make the change. If I had had the time to review, I would have noted that you charged me for YOUR mistakes and redos to try to make the water feature operate properly. It was very clear after 6 weeks that you were way over your head. You did not have the resources or the skill set for this project. If I was happy when you left it was because I would not be having someone run over my sprinkler heads, take out my irrigation piping, sever internet cable, run your equipment into my brand new fence and drip oil all over my driveway. You have got to be kidding if you think I want you to come back for further damage to my property!

Brandon is efficient and quick always gets the job done. Can always count on him. Takes pride in…read morehis work. 10/10

We bought from Lumber Liquidators and had the install from SW Contractors…read more Although the flooring material turned out to be a MESS.. (never will buy through LL again) Steve worked with us and tried to help us in our claim we filed against LL.. It was a perfect install, the material was bad. I appreciate Steve going above and beyond.

I had met with a few flooring companies before finally deciding on SW Contractors through Lumber…read moreLiquidators' third-party referral program. I was skeptical as they are the only contractors Lumber Liquidators refers to but I can understand why they maintain that referral relationship: SW Contractors are top notch. Our job was an involved one as we were ripping out tile and carpet throughout our downstairs and putting down hardwood in the kitchen, living, two closets, hallway, bathroom and entryway. Steve came to the house and was able to give a detailed (and pretty competitive) quote right then and there. We had some tight scheduling issues as I wanted the rest of the family out of the house for the install. Laura, the business/office manager, worked with me to get our project scheduled on exactly the days I needed. The crew of three arrived and immediately got to work. By mid-morning, they already had ALL the demo done! Jose, William and Eduardo were fast and meticulous - even taking extra (unexpected) steps to minimize the mess (which, if you've ever removed tile, you know there is a LOT of mess!) They hauled away all of their waste when they were done, too and even kept their work area neat between project days- something I didn't expect but really appreciated. I LOVE my new floor. We went with the taller baseboards as Steve recommended and the finished product is gorgeous, contemporary and SO clean! Laura was even helpful in getting some questions answered for me after the install was finished and emphasized that they would be more than happy to come take a look at anything should I have any concerns.