PMI is the Worst Property Management Company - Do NOT Trust Them with Your Home!…read more
If you value your property and want it properly managed, stay as far away from PMI as possible. This company is an absolute nightmare to deal with, and their so-called "management" is nothing more than negligence and incompetence.
After trusting PMI to rent out my home, I expected it to be returned in the same condition I left it. Instead, I walked into a complete disaster. The tenants they placed clearly had no regard for cleanliness or upkeep, and PMI did nothing to ensure my property was maintained. Here's what I found:
* Trash left all over the place - it was clear no proper move-out inspection was done. There were bags of garbage, random debris, and leftover junk throughout the house and garage.
* Walls with mismatched paint - instead of maintaining the original color, different shades were slapped on randomly, making the walls look patchy and unprofessional. Holes from TV mounts were left behind with no attempt to repair or even remove the brackets.
* A disgusting garage floor covered in oil stains - no effort was made to clean or address this mess. Trash was also left in the garage, making it clear that no one bothered to inspect it before handing the property back to me.
* A broken bedroom closet - the doors were completely off their tracks and unusable, something that should have been noticed and fixed before returning the property.
* Damaged blinds - several were cracked, bent, or missing altogether, making the home look neglected and poorly maintained.
To make matters worse, the tenant moved out on January 31st, and PMI only just returned the property in March--in horrible condition. That's over a month with no updates, no accountability, and no urgency to fix anything. When I brought these issues to PMI's attention, they were completely dismissive. Their customer service is atrocious--rude, unresponsive, and unwilling to take any responsibility.
The owner, Victor, only cares about making money and taking over the property. Even before I officially left PMI, I had multiple conversations with him about my concerns, and he was completely careless and dismissive. I repeatedly told him that I wanted my property back, but instead of offering real solutions, he gave me excuses, ignored my concerns, and refused to take action. Weeks passed, and they still refused to do anything meaningful to resolve the damage. To the point that he doesn't answer text messages or calls!
This company is a scam. They take your money, do the bare minimum (if anything), and leave you to deal with the mess once they're done. Their so-called "management" is nothing more than collecting a check while letting properties fall apart.
If you're considering PMI for property management, RUN in the other direction. You'll save yourself stress, money, and the headache of dealing with their complete lack of professionalism. DO NOT trust them with your home!
Pictures are how he handed the property back. home owners DONT USE THIS COMPANY.
