From initial RFQ to annual servicing, Jill and Bre do a great job of thoroughness, follow up and…read moremaking sure they support you in all requests. In today's digital world it is extremely valuable to be able to talk to professionals directly to help you make the best decisions for your coverage needs. Their proactive approach to annual reviews is something that we are grateful for and have never had an agency do that previously. I highly recommend reaching out to Jill and Bre to see if they can help you !

We stopped in at Dean Insurance Group office while participating in one of the scavenger hunts…read moreoffered by historic Dublin. The staff were incredibly friendly and welcoming and really great with the kids. They freely let them explore the office on their mission and gave them cute prizes when they found it. I was really impressed with how kind they were. The building is really cool too - it is a historic fire station, with informational signage available out front. Nearby parking is available in the public lots and garages around the historic area.

I started working with Suzanne in the 90s when I moved here and the level of top notch service has…read morenot changed even though my life has. She has been able to thoughtfully adapt my insurance needs as my life has. I know she has my best interest, and my family's at heart. She is so responsive and caring.

From the owner: Our mission is to assist you with a wide range of insurance needs, including Auto, Home, Life,…read moreHealth, and Small Business Insurance, among others. Our office is dedicated to helping you find insurance coverage fit to your unique requirements, covering what is important. Whether you encounter unexpected events or experience the ups and downs of life, our team is here to provide unwavering support. License #: OH-84760

Jenna's office staff returned call quickly. Natalie was extremely professional, answered…read morequestions, and made requested changes quickly while we spoke on the phone. Extremely pleasant to work with!! Thank you again Natalie!! Cheryl

Dealt with Brian. He was very helpful & covered our policy, everything we had as well as any…read moreoptions we may want to add. Thank you for being thorough!

My previous insurance company was not doing a great job in helping me lower my rates for my new car…read moreto the point of complete aggravation, so after shopping around, I sent an email to Amie, and she got back to me quickly. I probably only spent 15 minutes on the phone with her, and we were able to put together a plan that cut my car insurance costs in half, and she was very friendly and helpful with explaining how everything worked as far as payments go. She also provided sound advice on what she would include in her coverage, and it really only cost me a few bucks more a month. This will be the first time I've had a different car insurer, and I haven't had them long enough to say they are the best around, but Amie definitely started me off on the right foot, so for now, I'm very happy.

Our OSU daughter needed personal liability coverage. Since we are out of state we could not add her…read moreto our existing homeowner's policy and needed a new one. Therefore, I called around and had the best, most professional, and friendliest customer service from Amie Kim - State Farm insurance in Colombus. She picked up the phone herself as the owner of the agency and gave me by far the cheapest and most comprehensive quote. It was the only office where I got to speak to the actual agent, not their representative, and it was quick and easy. Amie is also an OSU graduate who has been helping students in the area for over ten years. She also has an expansive list of what most landlords and rental offices require, which was super quick. In less than ten minutes, I had what I needed. Highly recommended.

very thorough and knowledgeable. Always appreciate their help and never had any issues with…read moregetting done what I needed too!

Our representative, PK long, did an amazing job representing us and obtaining a large portion of…read moredamages back financially. She was responsive and kind, taking time to explain complicated portions of the claim over the phone and on text. I would definitely recommend this company, and specifically PK!

I absolutely love State Farm! Unfortunately I had to freeze my bank card, and my auto pay is due…read moretoday. I immediately placed a call for assistance in making my payment on the phone. These guys are amazing, sincere, and efficient! I even feel better about my situation. Thanks Kyle, and happy to be a loyal customer. May your office remain blessed.

Always willing to help with an issue! Kyle responds in a reasonable amount of time and offers…read moremultiple solutions to resolve your concerns.

Josh has been my agent since 2001 and every time I need him to change something or send me…read moreinformation, I feel like I am his only client! This company is very thorough, and I know I am well taken care of and properly insured. Thanks to you all! Great job every time.

From the owner: Griffin-Lantz Insurance Agency is an independently owned and locally operated insurance agency in…read moreDublin, Ohio. We help people across the state find affordable and reliable insurance products from a variety of trusted carriers. As an independent agency, we can help you find the perfect combination of coverage and price to fit your unique needs. What Does Independent Mean? "Independent" means we're not tied to any one insurance carrier. In other words, we can research rates and coverage options from several top insurance companies to find the best policies for you. We do the shopping and comparing to save you time and money!

Andre was very easy to work with and Matic helped us save thousands on our home and auto policies!…read moreHuge thanks to them!

f I could give zero stars I would. Dealing with Matic has been difficult and frustrating…read more The sales agent that we worked with, Andre, had no attention to detail and did not return calls. It seems he's only interested in writing a policy to get his quota or commission and doesn't care if he makes mistakes or even finalizes a policy. He made basic mistakes and instead of correcting them he placed the burden on us to get them fixed. On our homeowners policy he put the wrong name for the second owner. He said he could not fix that and we'd have to work with customer service to get it corrected. That took many phone calls and much back and forth paperwork. On our auto policy, he again made a mistake on the name and we had to work with the insurance company directly to get that fixed. On our umbrella policy (which, after a month, we have not been able to finalize) he told us the policy was in underwriting and he'd get back to us "tomorrow"; after that he said customer service was working with underwriting to get the policy finished. It turns out 1) we needed to provide more information that we were never asked for and 2) customer service was doing nothing. After speaking to customer service we were told the agent would have to finalize the policy....but, of course, the agent does not return phone calls. I did ask to work with another agent and customer service took my number and said they would call me when an agent was available to speak with me. When customer service called, they told me I could be place in the queue and it would be a 25 minute wait. But what happened to "we'll call you when an agent is available". I asked twice to speak with a manager and was assured that someone would call me -- in fact I was told my request would be expedited. After 3-4 days I have not heard from anyone. Dealing with this company was way more work that it should have been and I will never use them again. I advise anyone looking for insurance to avoid this company.

Jason has been courteous, prompt and very patient. I just changed companies after 20+ years with…read moreanother "local" agency, and he has been more helpful in the past month than the other company was the entire time I was a client! Very fair prices for more coverage.

The lowest premiums and the best service!…read more Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage. Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly! Every year when it's time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine. In addition to saving us money big time, we've been happy with Detweiller's customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach -- everyone in the office -- is professional and super nice.