Came here this morning for my son because of an ear ache..it was very clean and Bianca gave us the…read morebest service I highly recommend this urgent care

I could go to the lab in Royal Oak, with the parking structure, and menace. However, I drive much…read morefurther to go here instead. It's very quick, they have my information on file, and the staff is pleasant to deal with.

We have been getting our lab work done here for many years. Whenever we need to get blood tests or…read moreother lab work done, this location is our first choice as well as the closest and where we see our primary care physician. So partly it's a convenience factor but there are other considerations as well, especially for my wife. For some reason nurses tend to have trouble finding her veins and have to often make multiple attempts. At this lab the nurses seem to be consistently able to successfully find it on their first try, especially Marilyn! The results are normally available on line in less than 24 hours. Currently they are requiring masks and also checking temperatures upon entering and blocking off some of the waiting room seating to maintain the required distances.

Had to come here for a work physical. Came in at 9 and only had two ladies in front of me. The gal…read moreat the desk was really sweet. She had to take a bit longer with one of the ladies and she was so patient and friendly still. The ladies taking us back to draw blood was also very friendly. For having to do something that I hate, it was a pleasant experience. Well. As pleasant as it could be.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Was looking for a place for Covid testing but multiple other places had multiple day waits. Here I…read morewas able to easily schedule my appointment online for the next day. They have an easy online scheduling tool and take all your information including pictures of your insurance cards and license so everything is already entered when you go in. They are appointment only on the weekend, but walk in during the week. I had been planning to get a rapid test, but was pleasantly surprised when they told me they are able to do covid PCR testing same day (as long as you are tested before 2pm). I got in and out quickly and the staff was kind and helpful. Highly recommend.

My son went to this urgent care twice. He paid his copay both times. He has since gotten a bill 3…read moretimes, twice I sent in proof that he paid his copays at the time of service. Now the 3rd time is a final notice, stating that it will be sent to collections. FOR SOMETHING THAT HAS BEEN PAID AND PROVEN TWICE. They did this last summer also but fixed it right away. Our family will never use this urgent care again.

December 7, 2022 visited ascension in Royal Oak on crooks road. I was read it with a smile by…read moreRebecca at the front desk. She quickly assisted me and assigned me to room one. I could hear her greet other guest as they walked in and she was. Very polite and personable. Olga provided care and explained the meds that she was giving me. Overall I had a great experience at this urgent care center. Thanks thanks for getting me well I have to celebrate my birthday on 12/14.

Came for blood draw for lab work; appointment made online…read more Lot parking and easy access to front door. Great signage. Some guy (patient) walked out of a door inside, smiling at me more than a regular friendly smile. If you're a girl, then IYKYK. People come for various reasons. I just realized this includes getting tested for venerable diseases? That might explain him smiling at me....maybe he got good news? But I digress.... Finally I got called, and was set up for the blood draw. The lady poked me and could NOT get blood! She made me drink a cup of water. I should have brought my own water bottle. I don't trust water from a tap. Anyway, she's made me drink it. Made me worry that's going to affect my results. More stress and cortisol coursing through my body! She was nice but she expressed she was ready to go home. I hear her, but that always taints my reviews. Overall, fine. Easy appointment scheduling, parking, and efficient in person experience. But BRING YOUR OWN WATER! Results were posted next day.

I was this morning at 10:20 am September 10/2026. I want to start saying how rude was the person…read morewho drawn my blood samples. It was not greeting, disrespectful with a bad attitude, she did my measurements and she told me I was 4'10". I know my height has always been 5'1",but of course she saw that number because she was not wearing eyeglasses and was having trouble reading the small numbers in the scale, I don't even want to say how she measured my weight, she was struggling with this scale too, she was guessing my weight also, she didn't wear gloves neither antibacterial gel when she drawn my blood, the station was very disorganized, she reused the tourniquet, I know that because I work in a Laboratory and Phlebotomists should have new tourniquets available for each patient. The tourniquet look that was recently used because the way was left in the chair were patients sit. Also this person was coughing and congested no wearing mask rubbing her face and didn't wash her hands.

very nice staff and treated with patience and kindness, got MRI results very quickly- the next dayread more

An hour and a 1/2 and still waiting. They answered their phone "who are you holding for". When I…read moresaid I just called to schedule, I was out on hold again twice. Should've known then to go somewhere else when basic business office protocol isn't professional. Then I was called to say the 2:30 appt needs to be changed to 3:30. Ok. No problem. Start my hour drive to get a call asking us to arrive earlier, we can't as we are too far away but should get there at 3:15pm. Then arrive to an overcrowded waiting room and am still sitting here an hour and 1/2 later before finally being called for MRI. Another 40 minutes and finally done. Paid in full though. A little less than $400 for a shoulder.