I live in VA but was leaving my car at a friend's apartment who lived near BWI. I needed to get…read morefrom the apartment complex to BWI. I've never used Uber or Lyft and really don't want to... heard a few horror stories and I watch a lot of Law & Order. :) I hadn't taken a taxi in over a decade either but I got on Yelp to see if I could find a good one. All Star Taxi had about 20 reviews and all were 5 star. Soooo.. I called them up and reserved a taxi to pick me up on the day of my departure at 0830. Easy peasy. Well... good ol' DC traffic had me running late that morning. Called them en route and asked if I could bump up the pick up time to 0845. I got there about 0835 and the taxi was there about 5 minutes later (5 minutes earlier than the new requested pick up time). It was nearly a month ago, but I believe the driver's name was Chris. Chris loaded all my luggage for me and had a great personality. He was polite, funny, and easy to have a normal, not forced, conversation. I was leaving for 3.5 weeks so I brought my bananas from home thinking I could find someone who would eat them rather than throwing them out or letting them rot while I was gone. Turns out, he loves bananas! :) Fortunately, for me, his service was stellar... anything but bananas. Many thanks!!! I highly recommend All Star Taxi!

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

I was praying to use proper dialect I haven't used a cab or public transportation any over a decade…read moreA man answered the phone I tried to explain in a nutshell bear with me I haven't used a buster cab and a very long time and he was like oh are you winning a cab now I said well yes sir preferably well we're in a state of emergency do you see people after driving around I said yes sir I do he told me to stick out my thumb and I'm in a neighborhood I wouldn't trust these people to transport a poodle if a company is closed due to emergency no emergency warnings have been sent out on TV your shop for emergency Market people on the phone like I said sure that would have changed his mind but he told me and he doesn't even know who I am and I guess assumed I was walking on the side of the road very courteous I certainly hope that he has daughters or granddaughters and a wife or a female in his life he cares about and somebody is so nice to her

On time, clean cab, fast service and great customer service! I agree with the other…read moreposter....Wendy was great and very friendly!

This place is horrible! They're located less than a mile from me, so I thought "they've got to be…read moreconvenient." First of all, the guy is really rude. Kept saying they only sent out a cab every 15 minutes. So we called 15 minutes later, and same dude rudely said they don't come out to the address specified (less than a mile away). Overall, poor customer service and look like a crappy, ghetto company anyway. Probably best to not get a ride from these jerks anyway.

From the owner: Taxi cab service for Glen Burnie and surrounding areas. We do local, airports and long distances…read more Our experienced and courteous drivers are at your service. Major credit cards accepted.

Everything went fine. On time. Clean car. Easy contact and communications. Knowledgeable driver…read more Will use again.

Easy to book online and to answer questions via phone. Driver was safe , prompt and courteous…read more Vehicle was clean. Great option for transportation in an area where other options may be limited particularly early in the morning. Trip was from Chesapeake Beach to Baltimore's airport. I appreciated the text updates as well.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

They are quite hit or miss. Drivers are usually friendly but one was quite rude to the valet at…read morethe hotel. Dispatch mishears my address, one time had to request 3 rides and two went to wrong address meaning over an hour wait to get one. Sometimes over an hour. Used this for the MTA Call-A-Ride taxi access program and now use USURV which I can book in advance and usually works well.

I was charged twice for an airport run on the first of July. When I realized what had happened I…read morecalled the company. I was asked to email them a screenshot of the overcharge in my bank statement, which I did, but got nothing but a big fat run around since. Every time I call, the manager is not available but I'm told that they'll call me. Well this has gone on weeks and they're not going to call me or send me. check. I will have to contact the Public Service Commission next.

This company always answers the phone, they are always on time, they always help with bags, and…read morethey are very competitively priced. Hands down, the best cab experience ever. Keep up the great work 5 Star!

The driver charged me $40 after the dispatcher told me it was $22. I even provide the exact…read moreaddresses for pickup and drop off. It would be been cheaper to Uber or Lyft. Even when I told the driver, he said the dispatcher gave me too low a quote. I was in a bind on Christmas morning and I feel like the driver took advantage of a desperate situation.

The taxi was late but I wasn't told this until I called. Then the replacement was later than "a…read moreminute away". He was courteous although unprofessional. Call me old fashioned but I don't expect my driver to curse while driving. Great way to stress me out before going to the airport.

Tim always provides the best prices and service (especially for the military)!…read more He picks up the calls and will even text. You can set up appointments for future dates as well, which makes it nice if you have something such as a flight to catch. This service is always on time, but keeps contact if there's traffic and may run behind. I've had nothing but awesome experiences so far and I know my friends and I are in good, safe hands when we use Tim's Taxi service!!!

Great Service, but didn't like the fact that the driver had his drunk flirty girlfriend in the…read morefront seat.

The worst cab service ever. Booked a cab for a 4am pick as our flight was at 6am…read more Called the night before to make sure the cab would get to us on time and was told they would. 4.05am no cab, had to call the office and was told she would be at my house in 20 minutes. Well 20 minutes was an hour later got picked up at 5am got to BWI WHERE UPON WE WERE TOLD WE ARE TO LATE AND THAT THE BAGGAGE WAS SHUT, BOARDING WAS DONE THEY WERE READY TO SHUT THE DOOR. There were no flights available for us they have put us on standby and if we don't get on we will have to pay an extra $170.00 each for a flight tomorrow (monday) We have business appointments and work to do in California. How do you run a business like this. The incompetence is unbelievable

This is the absolute worst run cab company in the history of cab companies. The way they structure…read moretheir business is awful. Here's how it works: You call the main number to schedule a pick up (even for the next day). They take down your information and tell you you're good to go. However, what they DON'T tell you is that they don't assign jobs to drivers (as is done with most cab companies). Instead, drivers choose whatever jobs they want to take. So, if one of their drivers doesn't take your job, you are out of luck. And of course, you don't find this out until a) you get a call 5 minutes before your scheduled pick up that Cab Connection is "still working on getting your ride." Gee thanks. or b) you don't even get a call at all and have to follow up with them when you realize that there is no cab there to get you at your scheduled time. The best part is when you do get the call 5 minutes before your cab is supposed to be there, the operator asks if you still need a cab! Nope, actually I came across a flying magic carpet last night so I'm good, thanks! So you tell them yes, of course you still need a cab to which they say okay, they will continue looking for one. You then get another call about 10 minutes later asking, yet again, if you still need a ride....really, people? My biggest issue with this company is the total lack of competency and unreliability. If the dispatcher sees that no drivers have picked up your request, I don't think it's a lunatic idea for them to call you far more in advance of 5 minutes before your scheduled pick up. What am I supposed to do with 5 minutes? I assure you I will not be able to find another mode of transportation within that time. Unless you need some sort of very laid-back leisurely ride somewhere, this is not the cab company you want to trust. This problem of having no driver happen to me 3 times this week meaning that I missed my normal train and had to wait for a later one, thus making me late to work. I will never use this company again. Their customer service sucks and their entire structure was thought up by someone who doesn't know one thing about efficiency.

Horrible company. Please don't use them. The only people giving them a five rating our employees…read more The dispatcher is garbage, she is so on customer service orientated is pathetic. They don't care for your business they don't want your business. Please call another company. This company sucks