Have visited this branch multiple times. There is always someone there to greet you as soon as you…read morewalk through the door. The branch is also very clean. Thank you Josh for your assistance and patience helping to get my documents notarized.

I needed to do a little banking so stopped in at this branch office. The experience I had there was…read moreso stellar I had to write a review. I was greeted immediately upon entering by a Chase representative. (My big regret is that I've forgotten her name.) She quickly accompanied me to the banking counter and expertly assisted me with my request. She was extremely patient as I fumbled for my PIN number, and remained friendly throughout our encounter. I wish all businesses provided this level of attention and professionalism to their customers. Very impressed!

I have been a Blaze since 1983 in it's various forms. T Ever…read moresince the merger this institution has deteriorated. I will likely move to a new bank once I use up my checks.

From the owner: We're all on our own journey and we want to be a part of yours. Let's blaze your trail together…read more NMLS #469510. Federally Insured by NCUA. Equal Housing Opportunity.

Easiest. Visit. Ever…read more I had opened a CD two years ago, intending for it to just grow for a rainy day. (If you're looking for a place to stash some cash and earn some interest, I highly recommend checking them out--they have some good special rates for new members.) The rainy day arrived in the form of an unexpected plumbing expense. Boo. Luckily, my CD had just matured. I came up to this location to move some of my rainy day fund into my primary share so that I could use it to pay for my plumbing fix. Cody made it as easy as pie and also showed me my options for CDs if I wanted to make a change. (No need--I already had the best rate!) Awesome service in a really nice space. Thank you, TruStone!

Great customer service. Never a long line. Never sold to as you are at big banks,…read more Really nice kid friendly waiting area, free coffee and pens. They have a fireplace and computes while you wait. Really family friendly and a place you can trust.

I have been banking here for over twenty years and I nothing but great things to say! Service is…read moreamazing, you call and you get a human right out of the gate! Top notch! Thank you, Citizens Independent Bank!!

I decided to try a local bank or credit union after leaving Wells Fargo. I have been very…read moresatisfied with the customer service and online options of this bank so far, and it's already been close to a year. Very friendly staff members!

This is the worst financial institution I have ever dealt with. They charged me thousands of…read moredollars in fees on an auto loan and never made me aware. I called to have them reverse some of those fees and they refunded 1 30 dollar fee. Absolutely pathetic money grabbers. I would recommend any other bank to do business with.

would give zero if allowed!! stopped in to inquire about a…read moreHELOC. met with Eric in Roseville (there should have been a "beware" sign above his desk.) I felt confident that we qualified because our mortgage balance was under approximately $50k on a house appraised at over $400,000, our credit scores were very good and excellent with the 3 major credit bureaus, credit card debt was low, and income was guaranteed with retirement & SS income, a large 401k and MN Deferred account, and veteran status. I have bought & refinanced 2 houses and had a paid off HELOC So was familiar with the processes. Eric seemed welcoming and stated after we gave him the above info, that he was confident we would be approved without any issues if all checked out. THEN THE NIGHTMARE BEGAN..... A check in call gave us a verbal approval on an amount to be determined. At no time did we receive a legally required "statement of loan amount, expected expenses, and other financial details". I brought this to Eric's attention after dragging out for several months of positive statuses from Eric. Shortly after that, we received a short blunt letter that we were not approved. Reasons given were low credit scores (mine was over 800 and my spouse's was high 700), too many late payments (not true) and a couple more unsubstantiated reasons. We were stunned especially after rechecking the major credit bureaus to find, nothing close to their reasons except Trustone's frequent hard credit checks that caused credit scores to lose almost 100 points each. Funny that this sudden disapproval happened only AFTER we sent a letter asking about the law required "statement of pre ESTIMATED loan & expenses". Oh, and one more thing, while we were opening an account, the person/teller didn't know what the process was. She kept asking us questions about info they already had AND she didn't seem to know their own process for opening an account. Mostly negative reviews on this business seems to show similar experiences. Their rating on Yelp is only 2 1/2 stars. we should have seen this before this Trustone nightmare -- well lessons learned!

I have been a customer at Wings for over 50 years. I had to close my account and open a new…read morechecking account. Wings did not notify my accounts. Because of this I have late fees. Wings refuses to reimburse me or send a Letter of apology. I am a retired business owner. Its appalling their disregard for customers . I will be closing my accounts and going to a bank who provides customer service.

Stopped in today cause I lost my card ‍ I was able to cancel the lost card on my app and then went…read moreto the credit Union. service was really quick and they were able to get me a new card right there on the spot!! Love how easy they make it

I had a saving account with this bank that I opened years ago when they had a good interest rate. I…read morestopped putting money into the account after the interest rate decreased considerably. A month ago I completed the paperwork to close the account and transfer the remaining funds, over $5000, to my credit union that I have an account with. The money was not transferred to my CU account after a week. I called the bank and was told that the paperwork was missed and was still on the recipients desk. I was told that it would be forwarded to the correct team ASAP. About a week and a half later, the bank called my wife and told her that they initiated the transfer. A month to the day I still have not received my money. I called and was told that the transfer was mistakenly put on hold. There was no explanation why. I asked if I could go to a local branch and get a cashiers check and was told that the local branch lobby hours are 9-3, so they would be closed by the time I get there. Again, I was told that the transfer will be started and that I will have the money in 3 days. These people are grossly incompetent at best and at worst .... well ready between the lines.

We have been with Venture now for 3 or 4 years and came from B of the West. It has been great. Kris…read moreG our banker answers emails on Sat and Sun and does more than lend money, he also gives advice on how to and which way to go. I know its a business and they need to make money, I also am not afraid to pay some money for those services and service. As banking goes, they grow and say they will keep a customer focus, thus far they have. The one time we have had an issue with a failed process, I received a call from the President while he was at a wedding explaining and offering support. Great bank - Great people.

On several occasions lately I have been well served by members of minority groups when visiting the…read morebank. Hooray. and good for you in your hiring!

From the owner: We're Always Available To Serve You…read more Since 1964, First Minnetonka City Bank has provided the wide array of services of a large bank while offering the exceptional customer service of a small bank. Locally owned since 1964, we are an independent community bank dedicated to meeting all the saving and investment needs of our customers. We are committed to providing unparalleled customer service for all of our customers. We will take the time to develop one-on-one relationships with our customers so we can better meet their individual banking needs. We offer a wide range of banking services, including, Personal banking, Commercial banking Mortgage services, Investment services. Give us a call today to speak to a real person, and not a recorded message. We look forward to working with you.