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Associated Bank - 80091

2.3 (3 reviews)
Special Hours Closed
Updated a few days ago

Services - Associated Bank - 80091

Personal banking

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8 years ago

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TruStone Financial Credit Union

TruStone Financial Credit Union

(26 reviews)

Uptown

This is the worst financial institution I have ever dealt with. They charged me thousands of…read moredollars in fees on an auto loan and never made me aware. I called to have them reverse some of those fees and they refunded 1 30 dollar fee. Absolutely pathetic money grabbers. I would recommend any other bank to do business with.

would give zero if allowed!! stopped in to inquire about a…read moreHELOC. met with Eric in Roseville (there should have been a "beware" sign above his desk.) I felt confident that we qualified because our mortgage balance was under approximately $50k on a house appraised at over $400,000, our credit scores were very good and excellent with the 3 major credit bureaus, credit card debt was low, and income was guaranteed with retirement & SS income, a large 401k and MN Deferred account, and veteran status. I have bought & refinanced 2 houses and had a paid off HELOC So was familiar with the processes. Eric seemed welcoming and stated after we gave him the above info, that he was confident we would be approved without any issues if all checked out. THEN THE NIGHTMARE BEGAN..... A check in call gave us a verbal approval on an amount to be determined. At no time did we receive a legally required "statement of loan amount, expected expenses, and other financial details". I brought this to Eric's attention after dragging out for several months of positive statuses from Eric. Shortly after that, we received a short blunt letter that we were not approved. Reasons given were low credit scores (mine was over 800 and my spouse's was high 700), too many late payments (not true) and a couple more unsubstantiated reasons. We were stunned especially after rechecking the major credit bureaus to find, nothing close to their reasons except Trustone's frequent hard credit checks that caused credit scores to lose almost 100 points each. Funny that this sudden disapproval happened only AFTER we sent a letter asking about the law required "statement of pre ESTIMATED loan & expenses". Oh, and one more thing, while we were opening an account, the person/teller didn't know what the process was. She kept asking us questions about info they already had AND she didn't seem to know their own process for opening an account. Mostly negative reviews on this business seems to show similar experiences. Their rating on Yelp is only 2 1/2 stars. we should have seen this before this Trustone nightmare -- well lessons learned!

Choice Bank

Choice Bank

(3 reviews)

I had a saving account with this bank that I opened years ago when they had a good interest rate. I…read morestopped putting money into the account after the interest rate decreased considerably. A month ago I completed the paperwork to close the account and transfer the remaining funds, over $5000, to my credit union that I have an account with. The money was not transferred to my CU account after a week. I called the bank and was told that the paperwork was missed and was still on the recipients desk. I was told that it would be forwarded to the correct team ASAP. About a week and a half later, the bank called my wife and told her that they initiated the transfer. A month to the day I still have not received my money. I called and was told that the transfer was mistakenly put on hold. There was no explanation why. I asked if I could go to a local branch and get a cashiers check and was told that the local branch lobby hours are 9-3, so they would be closed by the time I get there. Again, I was told that the transfer will be started and that I will have the money in 3 days. These people are grossly incompetent at best and at worst .... well ready between the lines.

We have been with Venture now for 3 or 4 years and came from B of the West. It has been great. Kris…read moreG our banker answers emails on Sat and Sun and does more than lend money, he also gives advice on how to and which way to go. I know its a business and they need to make money, I also am not afraid to pay some money for those services and service. As banking goes, they grow and say they will keep a customer focus, thus far they have. The one time we have had an issue with a failed process, I received a call from the President while he was at a wedding explaining and offering support. Great bank - Great people.

Associated Bank - 80091 - banks - Updated May 2026

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