It was 3 year waiting list for affordable living I called…read morethe telephone number I always get it answering machine and nobody has ever called me back

I moved here a year ago and the staff is excellent. Great neighbors and 24 hour security.read more

After hiring them for $9000 I find myself spending hours doing their job. Would not recommend them…read moreuse an attorney it will be better

I am so very pleased with the assistance SENIOR PLANNING gave me in my most recent application for…read moreALTCS. I only wish I would have signed up with them months ago! It would have saved me much time and frustration. They were very professional and very upfront with me and told me they would not even accept my case if they didn't think I could pass the application process. Strongly recommend them for your LONGTERM CARE BENEFITS.

I can't say enough good things about Sue and her daughter Hannah. When it was time to place my Mom…read morein an Assisted Living home, I was totally overwhelmed. They listened to our needs & guided us thru the process. My Mom is now in a lovely group home setting & well taken care of. My mind is at ease. As Sue has said "I can just be a daughter now." Your experience with Sue does not end with placement. They advocate for the people who are placed & make sure they are happy. Highly recommend!!

Grateful for Sue at AAA Senior Placement. We were on a time clock with my mom and needed to place…read moreher in the group home ASAP as she was not able to take care of herself or be alone. It was especially hard for myself and my brother to make the difficult decisions as my mom was in a depressed frame of mind knowing her independence was being taken from her and did not understand why she had to move. Sue was very informative and gave us peace of mind that this was what was best for mom in the long run and listened to us about our concerns about the transition. We did find a group home that ended up being the best fit for mom. I would like to express my gratitude and thanks to Sue for all her assistance in placing my mom. This process went smoothly. We would highly recommend her and her company.

We have a fantastic staff for 4 years, caring for my father with few, if any changes. So much…read moreappreciation. Alicia manages, accommodates, is flexible and makes it all happen. Couldn't ask for a better group. I wish I could mention the individual caregivers by name, but I'm afraid someone would try to steal them from us.

I appreciate that is company is a family-owned home health agency rather than a large company where…read moreyou are treated as a number. Their staff was efficient and knowledgeable, but most of all they are caring. I would recommend them to anyone.

In the last year, new leadership has come in and made some really great improvements. I have had…read morethe opportunity to see the staff work with their residents and been impressed with their ability to create a safe and welcoming community. The staff here are experienced and do great work for their residents. They also accept ALTCS.

The place is run like a dictatorship. Nursing is rude and pushy. Most office staff are loud and…read moreappear unprofessional. Nurse coincidentally also runs the facility, which means you have nobody to resolve your issues.

Not a 5 star Facility. Significant physical Plant issues…read moreand layout. Lost the Heart of a non profit. Poor management at the top nearly bankrupted the whole community.

Quality of care. Response to needs when having a medical crisis is lacking. The so-called food is…read moredisgusting and not safe for human consumption in my opinion. And I don't feel safe at night. Some of the employees are very frightening.

I provided the care to my father when he was put here the office ppl make it seam so nice its not…read moreits a shit show dont abandon your family to these evil places mine died due to neglect and mistreatment and would have died years prior if I had not gone to see him and kept things fixed that the fa ility didnt do like food and hygiene they teased him with food and refused to properly even make his bed. Don't believe them go with your gut! Don't abandon them when they need you most hold strong remember all that they did for you before you leave and trust these evil people with your loved ones! Open your eyes and see truth so that they don't have to endure the torturous ways the people are treated in these places let's hold our state accountable for there a those cuz rn there getting away with murder. Don't sign a Dnr till they go to the hospital otherwise you won't even know how or what they actually died from its a trick dont fall for it! ​

Please take the time to read this review!!! My grandfather…read morewas a resident at Park Senior Villas (PSV) in Goodyear, AZ, from August 2020 to August 2022. For some health background, my grandfather had a stroke in 2015, which left him partially paralyzed. He additionally had a hip replacement a few years later from a fall. My grandfather was also a type-2 diabetic, but it was always taken care of well. Since November 2021, my family has noted inconsistencies with my grandfather's care, which is important to highlight here. My family struggled with contacting him and visitation. He was suddenly provided insulin. This was strange because my grandfather was always insulin-resistant. However, when we asked why he was being given insulin, we were told it "helps his kidneys." In Jan 2022, my grandfather was hospitalized for a kidney infection. However, no one in my family was notified. It wasn't until we went for visitation that we were told, "Your grandfather is not here; he is in the hospital." Regarding other inconsistencies, he was never given a proper meal that applied to his dietary needs as a person with diabetes. He was only fed what everyone else was eating. As time went on, my grandfather was steadily declining in health. He began to show drastic bodily changes; his body/face was severely swollen (signs of edema). Additionally, he had unexplained scrapes/scratches/bruises all over his body. From here until August 2022, he was in & out of the hospital for high blood pressure, low blood sugar, coughing up blood, and pneumonia. In August, he remained in the hospital. Then we were told that this was it. He was in renal failure. His kidney function was at 13%. We moved him to a hospice, where he died on August 30, 2022. It all happened too fast. PLEASE DO YOUR RESEARCH ON THIS FACILITY. Utilize the Arizona Department of Health Services' "AZ Care Check" on their website to review the numerous citations, penalties, and fines the state has against the owner of Park Senior Villas: Jannea Downs and the facility itself. The other reviews here are correct: she managed this facility without a managing license. They do not provide what they are supposed to provide; they do not care like they are supposed to care. This is not the first family this facility has failed. DO YOUR RESEARCH. AZ Care Check: https://www.azdhs.gov/licensing/index.php#azcarecheck - Type "Park Senior Villas."