We were looking to buy a versaclimber. I called gym source and talked to John and he said he can…read moreorder it for me and ship it to my house and have it installed. He took the payment over the phone and called me in a couple of weeks to schedule a delivery time. It was an easy process. I definitely recommend gym source for all your fitness equipment needs.

I had a great experience with this store. Excellent, detailed in-store service, very reasonable…read morepricing for high quality equipment and outstanding delivery/set-up at my place. I bought the Life Core R100 tower and have had a wonderful experience with these guys - highly recommend them. I had a follow up question about my equipment, which was addressed incredibly promptly (always a plus).

I have shopped here several times. The clerk was helpful. Very nice. Did not know much about the…read moreaccessories i was looking at. The consistent issue is the computer system & printer are garbage. They rarely work. Every time i shop here the purchase process is quite lengthy & time consuming. The clerk had to handwrite a receipt. 15-20 years ago that was the normal procedure. This reflects how little the ownership truly invests in this business. Ownership, you can do better. So do better.

Management is usually never around when the sales personnel can't sympathize with my asking price…read more "The customer is always right" doesn't imply to what ultimate fitness stands for. Their profit is more important than customer satisfaction & needs. I didn't enjoy my shopping experience & wouldn't recommend anyone to go there. I've heard good things about leisure fitness & will go to them for my physical fitness needs.

My health is extremely important to me, so when I decided to invest in exercise equipment, I wanted…read moreto make sure I was choosing what was truly best for my needs. You can research Amazon and countless other websites, but nothing replaces working with a knowledgeable professional who takes the time to listen, answer questions, and help you make the right decision. Howard Olinsky earned both my respect and my business. He made me feel like a priority, answered every question I had, and helped me select the perfect equipment for my goals. I feel great about my purchase because I wasn't simply buying exercise equipment--I was investing in my health, fitness, and longevity. The experience was so positive that this is the company I will continue to use for my future fitness needs, right down to exercise mats. Quality products are important, but knowledgeable and personalized customer service is what truly sets a business apart. Howard provided both, and I highly recommend him.

What a great experience buying at Johnson Fitness. Howard asked all the right questions to…read moredetermine my needs, and then offered the best models and prices available. there was no pressure to buy nor any push for a higher model. It was one of the most enjoyable purchasing experiences for me, and I cannot praise Howard enough for making it happen. Highly recommended if you are considering any gym or exercise equipment.

convenient, had a great inventory, nice people! Had the dumbbells I was looking for. Very happy to…read moresupport

Staff was knowledgeable and guided us towards the right purchase. Great customer service after the…read morepurchase in guiding us, set-up and use of the equipment. Delivered on exactly what they promised. Would definitely recommend them over any of the larger retailers or online merchants.

From the owner: At The Universal Fitness Store we specialize in selling and servicing residential and commercial…read morefitness equipment.

Made two trips here while in the market for some equipment. Both guys we talked to were super…read morefriendly and informative and not in any way pushing us into a sale. Financing is available through the store and we ended up buying here. Prices are more than what you see at Walmart / Costco / Amazon, but you also get quality products and not potential garbage that you'll regret later. We will be back for any and all gym needs in the future

From the owner: Ultimate Fitness Superstore carries home gym equipment, cardiovascular equipment, strength training…read moreequipment, commercial exercise equipment, home gyms, ellipticals, treadmills, and more to suit all of your fitness and exercise equipment needs. We make your fitness dreams a reality with Ultimate Fitness Superstore. Please choose a category or section that pertains to your needs.

I've owned two treadmills, an exercise bike, and two ellipticals (not all at once) over the last 15…read moreyears. I've bought from sears, amazon, and private dealers. After my last two purchases via amazon, I was ready to test out a product in a showroom before buying. I did my research for an upright exercise bike ahead of time on their website and clicked on showroom pieces, so I could actually be sure the bike I want was at the store. I ultimately chose the Horizon U Comfort, which was on sale. I knew this was the bike I wanted. It felt great and was perfect for our needs. Delivery and set up added $150 to the price, and we had our piece in one week (it was in stock). The delivery people can be reached by phone or email (you're given that information upon purchase), but they phone you and set up a day and two-hour window. They came when they said they would and did a great job setting up my bike and cleaning up afterward. At the showroom, they seem to be laid back with their selling -- there's no high pressure sales tactics. But don't think that they're ignoring you because they let you walk around alone shopping. If you have questions, just speak up and then the associate never leaves your side as long as you need assistance.

I walked out of location giving this place 5 stars. I love the equiptment that the gentelman on…read morestaff picked out for me- I have a low ceiling basement and needed a special treadmill. Post customer service is a 1-2 at best so they are just a 3. My son dropped a piece of the rower into my machine- i need it fixed. I paid for extra insurance- i called and had a pleasant but extremely long 30 minute convo during my work day to walk the employee through. I read him serial numbers off the machine he told me hed be in touch ASAP. 3 months later still havent heard back- ive been swamped finally i get a chance to call back on my work lunch its the same guy- he vaguely remembered- he said o a ticket was never put in- then went on to tell me its buyers neglect they cannot pay - re asked me for serial infromation so i had to go back down and reread him info- so frustrating - terrible customer service. My equipment was not cheap- I am still in the market for more and will look to purchase elsewhere

Pete worked with my budget and timeline to help me find a rower. Having this at home means I can…read morelet my gym membership expire and work out whenever I want to. No more waiting til 7 am for my gym to open ! He took the time to understand what I wanted and called me within the week with my options. Darnell was there when I went to preview the machine being offered and he helped me to understand how the machine works and how it folds up. I appreciate the great service and am happy I found them online. Thank you !

I want to buy the Spirit xt 685 treadmill and I did tons of research online before head to the…read morestore. The Sales Joe has been really helpful and we are very happy with the shopping exp.

Terrible!!!!!! I ordered a 12 pound weight a month and a…read morehalf ago. I spent way too much because they were the only ones who had stock. They charged my credit card. I can not get in touch with them. Nobody will call me back. I tried to chat online. I tried to email. I have heard nothing.

Kerone was 5 stars from the phone call, to my arrival at 5:30pm (they close at 6pm), to my check…read moreout @after 7pm!.. to loading my car (every dumbbell & kettlebell they have), trx bands and a power plate (I'm opening another fitness studio), to waving me off @close to 8pm. Again they close at 6pm! He went above and beyond and I had fun while I was there. Never felt rushed. Never felt like I was holding him there-and i was! He is well informed and was very helpful. Thanks Kerone. Gym Source is LUCKY to have you. JeniFu

We had a Sole treadmill that needed a new deck installed. After having months of difficulty getting…read morea technician through the company, I finally found Jerzy's information and, on a whim, contacted him. Boy, I'm glad that I did! He responded within ten minutes of me sending my email and squeezed us in for an appointment the next day. Jerzy arrived ahead of schedule and got quickly to work re-assembling our treadmill, which was in pieces in our basement. He finished in about 45 minutes, giving the treadmill a thorough look as he assembled. Once he was finished, he gave me a walkthrough of what he had done, and had me test out the machine. He even gave me some advice on how to care for the machine before he left. Jerzy was polite, organized, knowledgable, efficient, and incredibly reasonable in terms of pricing. I would HIGHLY recommend him to anyone!

Jerzy is a hard working guy but he does not take any short cut in installation. He really prepared…read morethe concrete pad thoroughly and kept the entire surrounding neat and clean. He moved all the dirt away from the installation site. Gentlemen!! Highly recommended *****