A friend and i popped in to the Heart Cafe the other day to grab some breakfast and as we wandered in we were pretty excited. It's a gorgeous space, airy and packed with promising goodies, Fentimens drinks for example, amongst other loveliness. We sat down and perused thw menu, there were plenty of options, including any kind of eggs you'd like, bacon baps and all day breakfasts. Not feeling i had the space to eat an all day breakfast i opted for poached eggs.
When they arrived i was pretty excited. They were small but looked good, that was, until i realised the bread (which was meant to be toast) was both stale and mouldy. Not so good. My friend finished her sausage bap and i rather awkwardly returned the eggs. Of course, the lady who served us was mortified! She quickly took them back to the chef, who offered to replace them, but i didn't really fancy any after that. She gave mea refund, which was good as i hate having to ask, and it was only when i went to catch a bus later that i realised i wa short of a pound in my refund! Doh.
So, all in all, i was a little more than miffed. The cafe is a lovely space, and the selection is varied, but a dissapointing visit this time. I'll definitely go back, as everywhere deserves a second chance, but there really isn't any excuse for mouldy bread and toast which had basically been briefly touched by a toaster! Hopefully it'll be better next time. read more