Liam was awesome, made my experience here great. Good ambience, great staff. Even though I was only…read morehere for a short period of time, I ended up getting a wallet and that was all I needed. Keep it up.

Beverly Hills is one of the only LA stores offering in-house hemming. It's free if you're a…read moreLululemon member. Turnaround time can be as short as 24 hours. I have a choice of Lululemon's in my area and this is my go-to for excellent customer service.

Hellen Was Super Helpful She helped me With the sizes and…read moreVery nice 213-214-9468 hmu Hellen

Paola was so helpful and greeted me with such friendliness. She was such an outstanding help!!read more

I had my first fitting for running shoes earlier, there were a few clients in the store but I was…read moregreeted by Jojo promptly. He explained that their system is down but he could still help me with my assessment. The process was very smooth & he explained my results very well. He then showed me the recommended shoes based on my assessment. I tried them on and made my selection. Highly recommend the experience & will definitely come back.

I visited Road Runner Sports in Studio City as a new runner looking for expert advice on shoes and…read moreinsoles. Unfortunately, the experience fell far short of what I expected from a specialty running store. When I asked about the differences between two running shoes, I was told it was "personal preference" without any explanation of how the shoes actually differed. When I asked about two custom insole options, the employee simply read the product names back to me rather than explaining the features or benefits of each. What surprised me most was that the one topic every employee seemed eager to discuss was the VIP membership. I learned far more about the membership program than I did about the products I came in to buy. I also found several employees dismissive when I asked follow-up questions, which made the experience feel more frustrating than helpful. The entire reason I chose a specialty running store instead of shopping online was to get knowledgeable guidance. Instead, I left feeling like I had learned almost nothing and would have been better off doing my own research. Very disappointing experience.

Waited 4 hours in line starting at 6AM at Niky's Sports, just to watch the whole thing turn into a…read moremess. No organization at all! Employees were letting people in randomly while others were cutting the line with no control. People who showed up later were getting in before those of us who waited for hours. This could've easily been handled by giving out numbered tickets or having a clear system, but nothing was done. Super frustrating experience and a complete waste of time. Definitely expected better.

Very nice jerseys Super nice 1v1 section…read moreA lot of cleats Overall: pretty nice to buy stuff But it was pricey, 80 dollars for a jersey They were nice there!

I've had a consistently great experience with the team at Theory--both at the Brentwood store and…read morethe Camarillo outlet. At Brentwood, Brian and Romero have been incredibly helpful, thoughtful, and honest in guiding fit and selections. They actually listen, which makes all the difference--especially when you're trying to get something as specific as the right pant fit. And more recently, Nancy at the Camarillo outlet went out of her way to help coordinate sizing, share photos, and make the process easy and seamless. That level of care--especially across locations--is rare. What stands out most is the consistency: no pressure, no upselling--just smart, attentive service and a genuine desire to help you find what actually works. It makes shopping feel easy! Thank you!

I went for the 1st time to Theory-Brentwood-after passing this store so many time since they opened…read morethere and never have made it in. Now, after changing careers and I need of some nice work attire that I can wear casually-I finally have found the perfect match! I was lucky enough to meet Goli Messian who assisted me at Theory. Not only was she so personable but she has an eye for exactly what works for your style and put together multiple outfit options for me with ease and flair. Theory has quality staple pieces that make your morning outfit choices a breeze. Thank you Goli! Can't wait to come back on my next paycheck!

They have dope ass paisley socks! Always go get more! The…read moreservice is okay & the value info the socks is on point & made well

I had a very disappointing experience at WSS with Supervisor Wilbert L. I came to return a pair of…read moreshoes that I had only worn once. They were in perfect condition -- no marks, no dirt, no damage at all. I brought the receipt, the box, and everything needed, all within two weeks of purchase. Despite this, Wilbert refused to accept the return, saying it was against their policy. Honestly, this felt completely unfair and unprofessional. If shoes that are practically new cannot be returned, then what's the point of having a return policy? I will think twice before shopping at WSS again.