Showed up on time and got job done. Yes, it was a bit more than I wanted to pay but THEY SHOWED UP…read moreAND GOT THE JOB DONE! They cut down a bowed over oak tree that was waaaaaaaay to far leaning over for friends to cut. Moved the cut wood as directed, piled brush up as requested. If I get another screwy, leaning over tree that needs to be cut I would certainly consider them again.

Brown hound cleared a bunch of tree off of my property with the best deal. I recommend them.read more

This is a follow up to the previous review. I highly suggest that any Certified Arborist have their…read morecredentials listed on the ISA website. It is just a good business practice in an industry were customers are encouraged to verify certification. While I am not 100% certain but the quote I received had the initials DC on it. Possibly David Cupp? To this day I will always be reminded of him as the "used car salesman" of tree work. Told me multiple trees were a hazard to my home and that they had to go. Using fear as a sales tactic, he smacked the side of one tree and said it was hollow (it's not). He made false statements about how trees decay. I was not interested in just having the trees removed, but wanted an accurate assessment of their health and wanted to take a proactive approach to tree maintenance and risk mitigation. I did not believe a single word he said. I reached out to another arborist who climbed the trees and gave me an actual risk assessment of their current condition. There was some weight reduction done to reduce the risk of limb breakage. Years later, the trees are still there. It still bothers me to this day how Brown Hound approached this job.

As far Iam concerned theres only one tree service co. in Roanoke Va.and that is Paul Bunyans I have…read moreused them many times and I have always got a excellent job. There workers are very courteous and polite Randy Lutz

Had a large oak needing removal. Paul Bunyan used six guys, showed up when they said they would and…read moregot the job done right. Used all the right equipment and couldn't even tell they were ever there after clean up. And their quote was very, very competitive. Really pleased I chose this company.

We scheduled an appointment for a free estimate with Jay to trim some major branches from our 90'…read moresycamore tree. He was able to tell us the price on the spot and explained what equipment would be used and what approach would be taken. Within a couple of weeks, the crew and equipment came and did an absolutely exemplary job, even with snow pack on the ground! They had to use their crane to take down more than half of the 25' second trunk that was a threat to our house if it would have been blown down in a storm. They also used their bucket truck to expertly move in and around the branches to zero in on the targeted ones for extraction without doing any damage to the surrounding ones. These guys are very knowledgeable and professional as well as courteous and considerate. They put every bit of extracted wood into their wood chipper and hauled it all away. We chose Jay's Tree Service because of "word of mouth" recommendations from two couples we overheard having a conversation in line at Mama Jean's Barbecue last summer while waiting in line outside. They were discussing a recent storm and how each couple had to have tree work done and they both had used Jay's and were extremely happy with them. I took note of this praise and decided that if we ever needed tree work, it would be with Jay's, and we never even sought any other quotes. Their price was very reasonable for the quality of work they did. We would not hesitate to recommend Jay's Tree Service!

We had to have three huge trees removed, two of which were within 10" of the house, and received…read morethree separate quotes. Jay's was about half the price of the other two ($$$), neither of which seemed to even want the job. Jay's showed up on time with an amazing array of machinery and an expert crew. Six hours later they were completely finished. I can't speak for others, but Jay's is BY FAR the best tree service we've ever used, (and we've used a lot in 35 years). I highly recommend them without hesitation.

Mark and his crew removed a tree that had to be gone right away. Had to go because septic…read moreTank had to be replaced. Came next day cut tree down,chipped limbs and and ground stump. Cleaned up and left me fire wood.Great job Mark and I will use you again in the future. Also gave me veterans discount and fair price.

Everyone with Mark's tree and stump removal was so nice and courteous. I had a huge chestnut tree…read morethat needed cut back away from the house. They provided service within a week of estimate. They arrived on time, did the job, cleaned up and were gone. Trimmed exactly the way we discussed. Contacted me the day before. I would definitely recommend and will be using them in the future.

I was getting bids and having some trees trimmed in a wooded area close to my property. Orange…read moreBrothers answered on first call and actually came to the property the same day. They did a careful review of the respective trees and area (something the other bidder did not do). Quote was giving timely the next day. On the day of the job, they showed on time and did an excellent and professional job. The brothers are very friendly and professional. Would highly recommend.

I would highly recommend them for your tree removal needs. They set a date to remove our tree…read more Arrived on time, worked and completed the job quickly and safely. They were working between power lines and a home. After they finished the only thing left was chip from grinding the stump. A good value for the price quoted. Their pricing was the cheapest of the quotes I got. Would definitely use them again if I need a tree removed.

I've hired them 3 times in the past 7yrs and they have the best prices. Professional job,great…read moreclean up. They make sure you are a happy customer. They just removed a massive maple from beside the house and a very tall walnut further up in the yard. Look at MIB Facebook page they are amazing.

I hired this company due to their message of social justice on their road sign. I see that it…read moreearned them many 5-star reviews on Google, so I wonder if they did it purely for marketing. TL;DR - paid a lot of money to have them show up weeks late, do a terrible job on the yard/kill plants, complained and had someone show up in my yard unannounced to poke around, then never heard from them again. Unfortunately, being supporters of social justice does not equate to ethical business practices.. I paid over $1500 to have my garden beds mulched, and not only did they show up for the service 6 weeks late (no calls in the meantime - I had to call each week for an update, and they assured me I was "next" on the list each time), they completely destroyed several plants, didn't mulch all the beds, and edged but didn't mulch several beds in the backyard (which were beds I did not want mulched, but now I'm stuck with edged beds and clumps of grass in the beds). I was assured the mulchers would know which plants were weeds and which were intentionally planted, but they cut down several newly planted and FLOWERING native plants. They also butchered my fig tree, which was FRUITING, as well as my butterfly bush which was also flowering. I had to run out and stop them from cutting back several other bushes, which I was not told was part of the service. I called them after assessing the damage, and asked them to remedy the situation, explaining the plants that were damaged/killed and the missed beds they were supposed to mulch. Some guy randomly showed up in my driveway later that day and started walking around the yard, inspecting plants. He didn't ring the doorbell or give me a call to say he was on his way over. After about 30 minutes, he left and I haven't heard from them since. I regret spending all this money for mulching and highly suggest that you do not hire them. My yard continues to recover from the damage they caused, and I have not heard any word from them since complaining several months ago.

This company removes nasty snowflakes from the Ground. I love the owners empathy and compassion…read moreand courage to shine in dark times! Beautiful people