As an employee in various capacities of nutrition, marketing, sales and community engagement, I…read morehave interactions with the staff on many levels. I see everyone's investment and commitment toward the common goal of quality client care; I see the efforts put forward by everyone on the team to provide the best service possible to our clients. The team works beautifully together to accomplish the tasks at hand, which can change quickly. Communication and leadership are key elements to meeting the many changes and challenges that come with client care needs. Advanced Care Life Services has won Best In Southern Oregon 3 years running... the continued commitment to excellence, communication, and client focus by the owner and her team is exactly why.

Michelle and her team are incredible! The loving and professional care they gave our mom and…read more family was beyond exceptional. I highly recommend ACLS

BE WARNED!!!!!! These people are money hungry and NOT in the business of caring for anything except…read moretheir bank accounts! They pay their caregivers $18 an hour while charging the clients $45 per hour and the caregivers they hire are NOT to be trusted and NOT qualified!! Do NOT trust your home or loved ones with this scam of a business! Go to any other caregiving agency you can find and stay AWAY from visiting "angels" These people are paid actors! The people who run this place know nothing about what goes on in the homes of their clients. You will be lucky if your loved one gets a shower a month! Be WARNED!!!! I wouldn't give it one star but this app requires you to pick a star! No stars at all!

this company really strives to give the staff the best leg up and encourages caregivers to give…read moredetail and correct and updated changes with clients to ensure proper and effective care. I can say the clients and the company have been an excellent source of joy for me.

I do not recommend this agency to anyone in need . You will spend more time waiting for service…read morethan actually having a caregiver.

This business provides great, conscientious service. They do a really good job of taking care of…read morepeople's needs and provide more than just caregiver services. And if they can't do something they go out of their way to find someone who can.

We had Avery positive experience with this company.. the care giver arrived on time and the…read morecommunication was amazing Thank you for all your help

If you are thinking of working for this company I'd run as fast as you can the other way. They will…read moretalk up their company in the hiring process only to deliver absolutely nothing they said. They'll promise sign on bonus, a raise, proper training and give you nothing. They will promise you work only to make you wait weeks to find anything. This company is unreliable, conniving and should be shut down with how unsafe they are for employees and the clients. Shame on you home instead, do better.

If you want a professional company that offers capable, caring caregivers, pass on Right at Home…read more Save yourself and your loved one a lot of grief/frustration. They talk the talk but definitely do not walk the walk.

Do not work here and do not use them! I worked as a caregiver and they had me only take online…read morecourses and thought that was enough for me to go straight into the deep end and take care of a woman in a facility who needed WAY more than I was even trained to do online. I called to be relieved of the shift and all I got was a passive aggressive attitude. Also note I had only worked two shifts with someone who only needed me to drive them around. They don't give you hours and their payroll is also messed up and un reliable. Overall terrible place. Anyone can get hired if you say the right thing and do the trainings.

Amazing ! Abe and Keisha are going above and beyond. The service is great I had misfortune of…read moreneeding caregivers at least four times in the past four years. Cornerstone is by far the most professional in the Valley. Among other reasons I like them is the quality of the employees. They are all well trained, always on time and really provide top notch care.

I can't say enough good things about the people who come to my house to look after me. On the whole…read morethey have been great. The billing people on the other hand absolutely suck. They're very nice on the phone but don't listen well. 4 TIMES I have asked them to stop billing my credit card. Each time they say they will take care of it but it continues. Then they email a statement that shows it unpaid, so I stupidly write a check. Now I'm told I need to fill out a form they are sending me to officially stop further charges. If you use their services I highly recommend their workers, but don't give them your credit card information unless you are prepared for a bureaucratic nightmare.

New Outlook Home Care has been absolutely amazing with my mom. Every caregiver, the office staff,…read moreand Jeff, the owner, consistently go above and beyond to make sure she is supported, cared for, and thriving. As her daughter living out of state, it can be difficult not being there every day, but knowing she is surrounded by people who truly care gives me so much peace of mind. They take the time to get to know her, treat her with kindness and respect, and always go the extra mile. I cannot express enough how grateful I am for each and every person at New Outlook Home Care. Their compassion, communication, and dedication have made such a difference in both my mom's life and mine. I highly recommend them to anyone looking for exceptional care for a loved one.

I wish to warn future clients and employees:…read more -Jill will give out personal information about caregivers to other caregivers and clients about why they called out (how would I know my mom's other caregiver was having issues with her son? Said caregiver didn't tell me and I have proof). Said caregiver has had this happen way more than one time. -Jill will lie about her clients; she claimed my mother would say she didn't want me or my daughter over during her shifts with other caregivers. Then why would Jill or Tanya ask every caregiver, post shift, if we were over? Right after their shift ended, maybe 5 minutes later. Clearly, my mom nor the caregivers lied if the stories were all the same and they did not know one another. -Jill and Tanya intimidate their clients and caregivers. They will issue threats and use their power to do such. Clients have complained to their caregivers about both intimidating them. Caregivers have complained to me multiple times about both Jill and Tanya. They state that the pay is the only reason they remain with the company as employees. The 4 or so others who cared for her after I broke my ankle all said the same thing (and yes, we did go over. That's how I know all of all). - Jill will reach out to you via social media as they seem to find themselves more important than anyone or anything else. -They call during shifts, according to caregivers, and get upset when unanswered. Even though a caregiver could be in the middle of doing something for the client (of whom they admitted are less important than the employees. At least, that was said during a meeting. Keep that in mind, future clients.) -They take caregivers away from clients if the client and caregiver become close. So if you like a caregiver/client and express such, they/you probably won't return once found out. -Sorry, Jeff, Jeremy, and Jessica. You three are great. The other two need to go if you wish to have employees and clients. -They do not understand Oregon law, as I had to call BOLI about my last paycheck. They claim it has to be issued next pay period, not the next business day. Per Oregon law, of which I even knew already. Just called to verify. Why are people in charge who don't know Oregon law? - At least the pay is good, but not enough to deal with Jill and Tanya.

I need to dispel some confusion here. During Covid, MANY…read morepeople needed respirators, the manufacturers ran short, AND NW Medical was short-staffed as many medical-related services still are. During this time a customer often had to call several times to get through, especially to a person. This has changed. People can now find respirators. I have found that when I had a problem, NW Medical was quick to COME TO MY RESIDENCE and replace what wasn't functioning. Getting parts, like hoses and other parts has become MUCH easier. Of special mention is JOYCE. When a part wouldn't arrive in time, she brought it to me when she was done working. People here go out of their way to help those of us with issues. Many customer complaints had to do with circumstances surrounding NW Medical, not the company or employees themselves.

Do not put your health in these peoples hands. They get orders wrong 90% of the time. They don't…read moreunderstand how important it is for people that use a CPAP to have the proper Supplies. If you don't have clean good working supplies you can get infections and not sleep well. This directly affects your health.