Richie Hawkins owns Driveway Maintenance, llc in Seaford DE. On his website Hawkins says "We are skilled in repairing asphalt that's affected by potholes, cracks and more" He also promises a "4 year warranty."
I hired Hawkins to seal my driveway in July 2019. A few months later I saw that the cracks in my driveway were opening up again. So:
1. About October, 2019 I called Hawkins. He promised to come back and fix the problem. HE DIDN'T COME.
2. In January, 2020 I texted him. He said "We will address it this week sorry for any delay." HE DID NOT COME.
3. On April 4, 2020 I texted Hawkins again. HE DID NOT RESPOND.
4. On April 23, 2020 I texted him again. He said he would take care of it "when weather is rite." HE STILL HAS NOT COME!
5. On May 26, 2020 I texted Hawkins again. He said he's "swamped." HE DID NOT COME.
6. On June 25, 2020 I texted him again. His response? "DO NOT TEXT ME AGAIN." How's that for customer service!?
So, it's been one year since Richie Hawkins did an unsatisfactory job of sealing my driveway and he still has not kept his promise to come back and make it right. (FYI, I have a neighbor who is also having exactly the same issue with Hawkins.) Attached are three pictures of my driveway taken in June 2020, eleven months after he did my driveway. Do you think you would consider hiring this kind of guy if you were looking for someone to work on your driveway?!? read more