was scheduled for a technician to arrive today between 8:00 and 9:30 am no show no call. worst…read morecustomer service I have experienced. I called and was placed on an extended hold but waited to speak with someone. I did let them know I would never use their services or recommend them to anyone. I have never left a negative feedback for any business. I work very long hours and have extremely busy schedule stressed that to the person that gave me the appointment. This was for a consultation to treat for fleas due to stray cats they said wouldn't treat until the following week consultation only today to establish service. Makes no sense but was desperate. Will treat myself .

I called Florida Pest Control to exclude rats from my attic. Crystal the sales rep showed up in a…read morefew days and looked up in my attic saw all the rat droppings and saw that my attic was not finished and said yes you have rats and yes we can trap and exclude them. I asked if someone would be able to go up there even though its not finished and she assured me that yes they can. She walked around my 1 story home and gave me a contract to sign for the trapping and exclusion. Rob showed up on 1/10/25 to do the exclusion alone and set traps in our attic. I was then informed that because my attic was not finished it was a liability and he would not be allowed to go up there. I accepted this even though this is not what Crystal said prior. Rob left after a couple hours without me walking the home with him to inspect his job. Within 20 minutes of him leaving I walked the home and saw 2 entire runs of the soffit on my home with large holes that rodents(rats/mice) could fit through that were not covered with a wire to exclude them. He did not mention them to me he simply ignored them. I asked him when he would be coming back to cover them and he told me he'd be unable to finish as he had bigger jobs to go to. I contacted him for days after to find out when he would be coming to finish the job and he continued to give me excuses that his schedule wont allow at the moment. In the meantime the rats were never caught in the traps that were being peeked in on this entire time. Finally after no response from Rob or his manager Daniel I purchased the wire and traps myself and finished the job on 2/2/25. After that there was a rat in the snap trap that I removed and disposed of myself. Rob showed up unannounced on 2/12/25 a month later to "finish the job" I asked him to leave my property and that I already completed it. I have since been contacting the district office to have them revise my bill for not completing the work leaving several "tickets" that are still left unresolved and no one has ever returned my call. it is now 5/19/25.

My mom moved into a new place and noticed some small roaches. We called them and they were super…read morenice, worked well with our schedule. She was early to the appointment and even gave us a military discount since I'm military. I would definitely recommend them.

Thank you for clearing out the cockroach menace and keeping them at bay. Great work!read more

We have had McCall Service taking care of our pest control and lawn service for approximately 2-3…read moreyears and have been very pleased with the service. Technicians are always knowledgeable, friendly and willing to do whatever it takes to help you. We installed a new wooden fence that attracted wasps, and our technician was there to help spray the fence to help repel the wasps, which was a huge help. Anytime we had pests that required a little extra care from McCall's, they were there for us, no questions asked. Thanks, McCall's, for the best customer service! Big shout-out to Dave, one of our techs. Thx!

To whomever reads this beware. Today I got a phone call…read morefrom live oak pest control a woman named Dotti was the person on the call. Dotti called and asked me why I was not going to receive service this month. I told her that my FL home was a vacation property and I would not be there every month. She took upset with this and proceeded to tell me and pressure me into giving her a better answer as to why I wouldn't pay for a service even if I'm not physically there. So I did my best to re explain and she proceeded to get aggressive with her up selling by trying to offer me a quarterly or every two month plan. What I liked about live oak pest control for the first year of using them was I had the power in the beginning to pick and choose my appointments and if I did not want service they send you a text with the option yes or no. It was simple and then they had to mess it all up and loose a customer (myself) Due to poor man power and bad leadership. If your company doesn't want to take the money that I give and you have to try to use a aggressive tactic to try to shame me so I buy more of your services or just trusting people to show up at my house when I'm not there is not how I conduct business.....To wrap all of this up basically if you use live oak pest control and your not a "florida good boy " or basically someone established and living there full time they will try to run you for your money and then make it seem like your the problem when you don't comply. *^( florida good boy meaning the people they sent to my house all the time was a redneck person that was expecting me to be red neck or country too then when they find out your not like them they treat you differently and the demeanor in conversation is greatly shifted and a lot of god talk basically nothing to do with pest control ) this was my experience I hope others have had better.

My daughter called to set up an appointment and immediately without even seeing the property they…read morescheduled a clean out. Clean outs are only for major issues, not for the start of service. I called them back and told them I would not be needing a cleanout just standard services like a quarterly program, they then informed me that their tech will make that determination and again I said no they will not I am former pest control and I know the process. Well then the tech shows up to my house with a trainee, not even the tech that was supposed to be there and again told me very rudely that it is part of their process and that they will determine if I get a cleanout and what services I will be receiving. I told them to get off my property and that is not how you do business. As a business owner of many years I was amazed at the lack of professionalism.

So beyond impressed with DW Pest Control! I've been using them for my house for around 3yrs. John…read morewas referred by a friend of mine. I use them for both termite and regular pest control. Recently I brought him to a relative's house for the first time so I'm going to use that as my review basis so you have a picture from the beginning inspection. My relatives live in the woods and are surrounded by trees so the were having issues with a few different pests. I was at the house and let John in for his first inspection. We walked the inside and outside of the house together, I told him the concerns. As we were walking the outside (it's a large house on a large piece of property so it was a walk!) John showed me different things to watch for but also took an extra step and showed me where some trees and plants needed trimming away from the home, what to do with the gutters, etc. At one point he found some damage on the backside of the house on the chimney, he checked it, confirmed it was minor water damage and showed me exactly what was going to need to be replaced and how easy it would be to take care of. John then went to his truck and custom mixed a batch of what he thought would work best for the home. He went through the house (inside and out) and told me we were good to go for the next 6 months and to call him if I had any questions or concerns before he came back in October. John really took his time here and did not rush or make me feel rushed at all. I'm sure some of the questions I asked were basic but he made sure to thoroughly go through every question and go the extra mile by showing me things to do to the house to help keep up the prevention. John and Amy really take care of their clients and treat you like family. Amy handles the calls, emails, and scheduling and keeps everything running smooth! She's always quick to return any calls or emails that come her way! Their pricing is super affordable and I'd much rather support a local company who takes care of people and treats their clients well. Give John and Amy a call today, I promise you won't be disappointed!

We've been using DW Pest Control for over 4 years now. It's a family owned company, which we love,…read moreand John has been absolutely amazing. We have small children and he has always been really informative and careful with the products he uses in our home. I'm often home with the kids when John comes to service our home. He always remembers the kids and asks how they are doing, and remembers things we've told him from years before. It's like having a family friend come into your home to service it. When we have any issues between services, he is quick to respond and come out to handle them. I can't say enough how happy we have been with DW Pest Control!

Customer service was professional, polite, and made canceling my account quick and easy.read more

Tried calling to complain being ran off the road between old Town and fanning springs fl on 19 and…read moregot hung up on twice so now I'm posting it here and Google for everyone to see until I get a result I wouldn't recommend orkin to anyone they are a road danger

Half the stuff ruined from rat urine and feces. The smell of urine is so overwhelming we can only…read morestand to be in the unit a few minutes at a time. Absolutely disgusting. Management said it was our responsibility to provide pest control. We basically paid all that money to store garbage...because that's where everything's going​​​

I moved all my belongings into one of their expensive climate controled units. Now I found out the…read moreunits have rodents and they do not provide any pest control services for the units or the buildings. I will assume all their properties lack pest control services.

521 san pedro drive, Lady Lake, FL 32159 Their customer…read moreservice, answering and following up on customer concerns is sorely lacking******************************************************************

I have Massey services from may 2019 and I been telling them regarding my yard and I am thankful…read morethat they come back again and again to treat it but this is my yard after whole year of treatment. Either they don't know what they are doing, or they don't have a clue what to do. Dollar spots every where, torpid grass out of control. I don't know what to do now. You can see this pictures and decide. Not gonna tell you what to do but pictures tells you more than my words. Good luck.

There was a small bed bug issue with my dad. I contacted Bed Bug Guru after reading the reviews on…read moreYelp. I spoke with Dan and he said he had a technician in the area to check the issue. Josh came by and confirmed there were bed bugs. Treatment was scheduled for the following day. Josh came by and set up the heaters and sealed house up. Issue solved and price was great and reasonable. Highly commended. Josh is also an entomologist, so he knows his bugs.

From the owner: "We have to be the best, because Bed Bugs are all we do". We take care of all of your bed bug…read moreproblems. Using K-9's to detect and heat to kill this nasty little pest. Specializing in this particular area of extermination because bed bugs specifically can cause you many problems and need specialized treatment. So many people don't realize that they could have bed bugs and not even know it. We get rid of your bed bugs and the problems that come with them. We care for each client's individual needs. Whether you need us to check for bed bugs, get rid of them or teach you how to prevent them and take our preventative measures, we can help you to sleep tight tonight. No one wants to sleep in a bed filled with bugs and thanks to us you won't have to. Just call us and we can get rid of those nasty pest for good.