I have been a customer here several times in the past and have always had a good experience but…read morehaven't been to visit in over a year due to moving out of the metro but returned even with the long drive because they are a great bargain. But.....recently (actually today) have had my first not so good experience here but still feel the need to give 4 stars due to past experience and managements attempt to rectify this very unsatisfied customer. My husband brought one of my rims in to have a used tire put on which he bought at a great deal ($45). He came home and put it on my car and we head out to dinner jumping on the freeway where I live which has a minimum speed of 40 miles per hour and suddenly my back tire ( which was the tire he just bought) starts to shake or wobble horribly. My husband works all day long till dark most days so I was the one who had the privilege of going back to this place and request someone to look at it. I get there and talk about my driving experience with this new tire and explain that I just had a spare tire on it and there was no issue. They proceed to tell me it sounds like there is a balance problem. Finally after getting them to look at it they come and tell me it's because I need another new tire on the opposite side. I AGAIN explain that I just had a spare on everything was fine and what their saying doesn't make any sense so I refuse to buy a 2nd tire and I was rudely ignored and talked over by them who completely started a new conversation. They then proceeded to tell me maybe my rim is bent. Why would they put a tire on a bent rim? And why can't they check to see if my rim is bent now??? I demanded that they can forget my future business and I want to leave and needed my vehicle. I also informed them that I am a truely unhappy customer and came in looking for help and was not given any help but a run around. I just wanted to know why. That's it! Finally, who I believe is management, agreed with my request to have my vehicle driven by someone so they could thoroughly understand my dilemma. He drove it and came back and said my wheel bearings were bad. He also noticed a nail in the tire I just bought and replaced it with another used one. Because he finally gave me answers and noticed a nail and replaced the tire I agreed to buy another used tire for the otherside. I only do business with companies who care about customer satisfaction no matter the price. I drove home. My cars back tire does not shake like it's going to fall off anymore and because of their guidance I have 2 newer back tires and yes I do feel the back end fishtail as I drive and will be in shortly to have my wheel bearings replaced. For all I know my husband didn't have the lug nuts on tightly. .......I just needed help with my question wondering "Why?"

I was headed up north for a funeral and had a blowout. After waiting 2 hours for roadside…read moreassistance (due to my lug wrench breaking) I needed to get a tire before driving a further 2 hours. After driving around for 2 more hours I ended up at Tires For Less. The only thing I regret is not going there first! There were 6 cars ahead of us but Mo (see pic) pulled the car up outside a bay, took the rim, mounted the new tire and used a floor jack to remove the spare and put the new tire on. Customer service is rare nowadays, but that level of exceptional service is almost unheard of! Mo had us in and out the door in under 15 minutes. Thank you so much Mo and to the whole crew at Tires For Less!!!

They installed my remote start 4 years ago and it's been an amazing ever since! The customer…read moreservice is always great as well! Would definitely recommend

I really had issues with the infotainment system MIS installed on my 2020 pathfinder in November…read more Apparently MIS will no longer work with the company that made the replacement system due to the excessive issues. After speaking with Jeff, post me losing my cool with Andrew, he found a different system that had to be custom made to work. So in Jan, MIS took out the failed system that they installed and replaced it with a modified system that functions perfectly. They worked to fix a problem that was not an install issue. It was a component issue. It took time and they got it right. Since they were willing to work with me and provided me a functional infotainment system I had them also install a front and rear dash cam system. I really appreciate the customer care. Thanks

The most honest auto repair place I've been to (I am old). They will not do work that is not…read moreneeded. Great place!

I've always been treated with respect and with sensitivity to time and budget when working with…read moreMidwest Auto Repair. They're just blocks from my home, but I'd gladly get towed from farther away to their shop for work if that were a necessity. Never had anything but honest assessments from them, including them telling me that work I suspected was necessary wasn't necessary yet, including a time estimate of when it might become necessary.

One of the best. I always started my used parts search with them when I lived in Minneapolis…read more Excellent and honest customer service, They know their auto parts stuff. Fair pricing too.

Called in for a flexplate and the guy on the phone was rude. I looked up on their website and it…read moreshows that they have multiple instock. But he kept saying on his end he sees nothing. I asked nicely if I could give him the stock number so he can look it up. He still denied and said they don't have anything. Ordered on off ebay instead, won't be going to this place for my business anymore :D

When our usual auto shop went out of business, we decided to give Paul's a try -- we've found our…read morenew favorite spot for auto service. We stopped for an oil change and asked them to take a look at an engine oil leak that other garages wanted to charge us $1000 to diagnose. Paul's diagnosed the leak for free and fixed it for $450. Great first impression! We'll be back!

Now called Homestead Auto. The manager, Stephen, is knowledgeable and fair. They got me in quickly…read moreand fixed the problem for less than half what the dealership quoted for diagnosis alone.

Friendly, efficient and honest pricing…read more I have an older Honda Element with a decent amount of rust on the chassis and the team confirmed that I wanted the service, even though there was a lot of rust

WARNING, WARNING, WARNING! If you've had this company install a trailer hitch, please get it…read moreindependently inspected. Fortunately we discovered our hitch had been installed improperly before someone was killed from the hitch and trailer detaching from the car at highway speeds. They had left four of the bolts that hold the hitch to the car loose. The lock washers were so floppy they spun when you touched them. The wire harness was incorrectly installed so that it rubbed against bare metal instead of passing through the factory supplied rubber grommet and was beginning to cut into the wires. Lastly, they forgot to heat shrink the protective shrink wrap that keeps the brake controller wires from getting wet, corroding short circuiting. All three issues could lead to injury or death. We have pictures of all the issues. BUYER BEWARE!

Dan is the man! I have been coming here for 2 years now and every time I go I have become…read moreaccustomed to expect nothing less than great service and courtesy from Dan and the other workers. He truly understands that people have lives and schedules outside of just getting their oil changed. He goes out of his way to make sure you are accommodated. Because they are open until 10:00 makes it so easy to work things around your schedule. They make sure to explain everything that is going on and are as honest as they come. It really takes the headache out of going to a service center. I was once having issues with my tires getting balanced. I had gone to a Firestone to get new tires and they didn't balance them correctly. I then went to my local Jeep dealership to have them rebalance them and still my car was shaking. I became sick of going to the chain service shops and thought I would try out University Service. When I got there I told Dan what had happened with the two dealerships before and he said he will personally check to make sure that his guys balanced my tires correctly!

charged me $100 for an inspection with no service. told me everything was fine when it wasn't…read more Thank god I didn't get service done I assume they'd want six figures for an oil change.