Horrible experience owner Siva promises to fix shoddy workmanship, and never shows up…read more Rusting out glass railings install, connectors falling out, badly installed. And owner refuses to fix. Promises to show up, then never does. There are better companies to do business with. Don't waste your time with these clowns.

From the owner: Glass Installation in Concord Ontarioread more

I experienced less than average customer service from this company. This company mislead me. They…read morecharged me $3500 for a sliding glass door and claimed it was so expensive because of special hardware that they had to order from the States. When the door arrived it was missing pieces on the hardware, the plastic stopper fell off, the door was cut too small so it did not fit into the bottom channel and they compensated by adding a sloppy cut plastic underneath the channel. They came to fix the door however It was still installed on a slant and would not stay in the closed position unless locked however the lock fell off within the first two weeks. I find out after that they ordered their hardware from CR Lawrence a CANADIAN company. I requested a honest price adjustment because they did not deliver a door with high end hardware from the states as promised. The owner became defensive and called me arrogant and IGNORED my request for a partial refund. I now have to hire other people to come and fix this door. They've taken my money and did not deliver what they sold me.

We have dealt with Glass Doctor over the past 2 years…read more Always dealing with professional staff who listen to your needs and turn out a beautiful product. Bill and Cam just installed another shower door which fits and works perfectly. They came out on the day we had arranged, called ahead of arrival, came on time, and completed the job which looks great! We were very happy that they also were able to adjust a shower door previously installed. We are very happy with the service, professionalism and warranty they provide Glass Doctor of Barrie provided. They are reasonably priced. Thanks again to Glass Doctor and many thanks to Bill and Cam this time round for your wonderful installation of our shower doors.

We had 7 windows replaced due to fogginess. Chad, the estimator, was knowledgeable and…read moreprofessional. The installation was done by Bill and Dave. The end product looks awesome. They were on time, respectful of our home, and cleaned up everything to perfect condition. It took 6 days from initial contact to project completion. Unreal. I have used the Barrie location for home and auto glass replacements and very much recommend them. When you are spending a lot of money, it's nice to get a great job done.

Dave you went overboard - it was so unfortunate that the initial piece of glass had a mark on it…read more It would have been easy to have just walked away from the job, but you didn't. I can't thank you enough for replacing the glass. Today's Mother's Day dinner is being served in the dining room - we will always think of Palgrave Glass and Mirror when we dine in that room. I am certainly singing praises for your company to our friends and hope that will bring you more business. All the best Carol, Caledon East

When I needed my mirrored table fixed they were there and done in 1 day turn around didn't even…read morenotice it was missing - loads of options they will pick up and measure, or drop off- thanks so much Susanne and Dave

1. The installed windows and garden doors were very well done with excellent quality…read more2. We have one oval window that took them 4 tries and 10 months to get the inside frame right. 3. Their communication about the hold up(s) came only after email from us and we ended up threatening them. 10 months later it was done! I would hesitantly recommend them but cannot be whole hearted about it.

BEWARE. We are replacing the exterior door and sidelight Ecotech installed a few years ago, They…read moreshrunk the door by four inches, making it the size of a standard inside door and refused to fix it when they came to install. We had to accept it because they'd already removed and destroyed the other door and frame in the process. Home Depot is now installing a new, properly-sized door at less than half what we paid EcoTech and less than half what Ecotech wanted to charge to replace the door and correct their own mistake.