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    3 years ago

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    Walker AC Diberville

    Walker AC Diberville

    (3 reviews)

    I was in desperate need of my heater to be fixed before we had a very rare winter storm in ocean…read moresprings ms. I called and within 24 hours it was fixed and just in time!! Thank you so much for your fast and wonderful service!

    Spend your money somewhere else, these people do not deserve it!! I was a customer for 8 years. We…read morefinally were able to replace 35+ year old AC this year and got Ken to install it. 9 months later I have warped floors and slime mold growing out of my floor and we discovered a wet copper line running from the outside AC, under the house and up into the attic. So I call Ken and he immediately gets defensive saying he had nothing to do with the copper line or anything under the house and told me to call a plumber. I do and the plumber says no leaks, the copper line is dripping, call your AC company. I call and leave message with his wife and never hear back from them. Sent to VM when I try again. I call another AC place to come out and he said there is a valve and a joint that was broken, if I still had a warranty to call them. I call and get Ken's wife and ask for Ken to come back and check those things and fix them. Ken then calls me and wants to know what the problem was because I got his wife all "fired up"! I asked how did I do that? And he said by telling her all these things were no good or broken. He said everything was good and nothing is wrong with the unit. Tells me to call a plumber again. I told him I did. He said as long as the house is cool the unit is fine. He was very loud, rude and very defensive. I felt attacked and bullied in this encounter. I am really beyond shocked at his behavior and their treatment of someone who was seeking help and answers to a serious problem. I didn't accuse anyone or lay blame on him. With their handling of this situation, it leads me to think that maybe he did break those valves on install and he knew it but since the unit kept going he left it that way. And he never looked or checked the old copper line that he was tying into when he installed my new unit seems negligent and unprofessional and may end up costing me a lot more money!

    Askin For Air - hvac - Updated May 2026

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