We live locally and have visited Ask in Moreton many, many times since it opened and, aside the odd stodgy pasta, on the whole the food has been quite good and the service too. I have even been given the odd free coffee whilst waiting for a school party to finish.
Now I don't know if they have undergone a management change as well as a decor change but after being turned away at 9.25pm last Thursday night because they were apparently "closed" we will never go back. The waiter stood there tapping at his watch saying they don't serve food that late..... excuse me? The place was half full!
Both the opening times on their website and indeed on the door of their establishment state that they close at 10pm. Nowhere does it state that they will turn you away if you turn up after 9pm, which is what their staff member basically told us - "sometimes we stop serving an hour before".
Having been totally humiliated by this, we left and had a wonderful meal in The Spice Room around the corner where we are always made to feel welcome, the food and service is excellent and very keenly priced and to top it all, we get a complimentary liqueur before we leave.
Perhaps the management and staff at your establishment need to take a step back and re-assess their attitude towards your patrons because the way they are going, they will be driving more people away. read more