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    Ashley Store

    2.5 (32 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 week ago

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    Very unsatisfied with Ashley furniture in Florida bought bedroom set queen size bed. The salesman sold us the wrong boxspring we needed a low profile. He had sold us a regular size queen size boxspring. The bed is way too tall. You can't get anybody at the store to answer the phone you automatically connected to Customer Care , bed is way too tall can't even lay on it . Was told I would get a call in 72 hours. Never got a call to Customer Care. another agent made another claim said they get back to us for 72 hear anything third time called Customer Care. Another agent said somebody will get back to us in 72 hours never happened. Went to the store and actually furniture in Davenport. Talk to the manager. He said he was going to approve it himself of an exchange, said he would call me in about 30 minutes never did terribly frustrated and would never buy another thing from Ashley furniture

    Brandon S.

    Abby the short Salvadorian from Jersey was freaking amazing I do recommend everyone to request her. I'm not going to lie I walked in wearing some dirty clothes all the other reps gave me a stank look. Abby didn't she walked up with a big smile and helped me with everything needed ! Definitely coming back.

    This is Ridiculous
    Victoria M.

    They Delivered my couch two months ago with a cushion missing and I still have not received my cushion!!!

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    2 years ago

    Donald was great. Sat down and took time to listen to our needs. Was helpful with discounts. Thanks

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    2 years ago

    Shopping at Ashley Posner Park, FL. Omar was very helpful and we were able to quickly find a replacement chair/ottoman combo.

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Excellent experience! Gino was wonderful to work with, was incredibly helpful and made our buying process very easy.

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    2 years ago

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    5 years ago

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    4 years ago

    Omar was our sales person. He was a great asset to help us make the choices made for our furniture for our new house.

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    Ashley Store Reviews in Other Languages

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    Review Highlights - Ashley Store

    In late May we purchased a bed set for our new home, closing escrow the following week.

    Mentioned in 2 reviews

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    I recently purchased an Extra Firm Mattress Set from the Original Mattress Factory a few weeks ago…read moreand I couldn't be more disappointed. I suffer from chronic back pain. The thing is already sagging, and I wake up sore and tired. The old mattress provided way more support than the newly purchased mattress. The vast majority of top tiers standby they products and offer a guarantee that includes returns if the customer isn't satisfied, even those that you can purchase from Amazon from a fraction of the price, but The Original Mattress Factory does not offer that possibility. They only offer a substitution, and you must pay 25 % of the price of it. In my case I would choose the Orthopedic Ultra Firm Mattress Set but the only difference between the two is the fact that the latter had pocketed coiled spring on the edges to offer more support and that won't work for me as I need support where I rest. I mainly made my decision based on the reviews that are posted in their website, but I did notice that you cannot post reviews there, interestingly enough almost all their reviews have 5 starts which in my opinion isn't true or at the very least accurate. They mislead customers. I'm now $ 2000.00 poorer and will have to pay to get that heavy, unusable thing out of my house and will try one of those from Amazon that cost 1/5 of the price I paid for that dud. STAY AWAY from the Original Mattress Factory.

    Loved Troy who sold Us a great adjustable bed. We were very…read morewell taken care of! Would definitely recommend.

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    Mattress Firm Deer Creek Commerce Lane

    Mattress Firm Deer Creek Commerce Lane

    4.6(14 reviews)
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    I went in here with my grown kids as they were looking for a new bed. They've already checked out a…read morefew places and we're looking for someplace better. I've had good luck with this company in the past in various locations so we figured we'd stop in and give them a try. I'm not sure if it makes a difference that this one is labeled a clearance center, but we were quite satisfied with the service we were received. We stopped in and did a little looking around till the gentleman was off the phone and came to talk to us. He talked with them about their interests and how they slept, and then started showing some of the different mattresses to try out. We all discussed things a bit after each one and they had quite a few to choose from. We decided not to make a decision on the spot, but more likely wait for an upcoming sale. There was a big difference in prices on the quality you might want, but there was comfort in line on all the choices. The salesman was very nice and spent a lot of time gong over what was needed and wanted. I think I can safely say that we will be back to this location to make a purchase when ready.

    We were looking for mattresses and decided to stop here on our way home. I'm glad we did! Monte…read morewas helpful, kind, and knowledgeable. He was able to find one that met both of our expectations comfortability and financially. I highly recommend seeing Monte if you are ever looking for a mattress! We can't wait for our first king size Simmons Beautyrest mattress to arrive today!!! P.S. The Columbia Omni Max Pillow are the BOMB!!!! We enjoyed them last night. Will never go back to my down pillows. You were right Monte!

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    All American Furniture & Mattress

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    4.5(11 reviews)
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    This review is for All American Furniture and Mattress, not American Mattress, an online, Chicago…read morebased company. My better half went to Mattress Firm for a purported $770 sale on an extra firm mattress she desired. She soon discovered they wanted 6+ weeks for delivery and a boatload of fees and charges that soon pushed the price closer to $1,000. Not only that, they had no mattresses they advertised online in the store (at least not of her variety). Then came the sales malarkey. Sale ends in one day (nope, still going). May be an additional charge for extra firm. Blah, blah, blah. In short, they wanted her to go on blind faith that this mattress would suit her needs. I had told her about All American Furniture and Mattress before. They've been in Lakeland for just about forever and, in fact, while passing by one day I discovered a truck from a major furniture store here in town (name withheld for obvious reasons) loading mattresses in to the truck. It dawned on me that All American Furniture and Mattress was possibly making mattresses for these companies who, in return, slapped their labels on and jacked up the price 100% or more. Hmmm, that's interesting. So, she decided to pay them a visit. Bonnie was helpful and allowed her to try out various mattresses. No sales pitch and no pressure. She even tried out a few recliners. In the end, she bought both an extra firm mattress and recliner for just under $800 ($900 with delivery). Mind you, that's for both, not each. And did it take 6 weeks for delivery? Nope, about 6 days. Since they make the furniture and mattresses in the back area, there is no hoping it's in a warehouse in Tampa or Outer Mongolia. Also worth noting, delivery is handled by a separate company and they charge $99 for delivery, COD. About the only thing they don't do is pick and take away the old mattresses, but the city will do that free of charge if you can get it to the curb (Salvation Army or Lighthouse Ministries will also pick them up from your home under certain standards).

    I'm torn in my review, so scoring them in the middle right now as there is still time to make…read morethings right with damages, see below for some basic bullet points below: Pricing was fair and delivery team was top notch, helpful and friendly gentlemen, two thumbs up for these guys. We purchased over $7,500.00 in furniture and paid in full with my debit card. Delivery was set for the day after our initial closing of the new house...the close date changed, so I called store to change the dates...so far all is well, new date confirmed...we get our new home soon and the new furniture the day after... Well a day or two before said delivery, I called to confirm and that's when not only did they not have correct delivery date noted but all my furniture purchased weeks ago was not planned on being delivered and no one planned to call and let us know. Had I not called I would have been left waiting. Employees at the store are overall friendly but follow through and follow up are a bit lacking in my opinion. Longer story short we had to have 3 or 4 different delivery dates to get all our things. Someone even had the nerve to state missing item doesn't make or break the set...well it does to the person whom purchased it, otherwise we wouldn't have bought it if we didn't feel it made the set! During the process and multiples deliveries 2 couches had damages, one has tears and another has a stain, we were told someone from the manufacture of the sofas would contact us...over a month later we are still waiting and no call or repairs yet made. I know it's holiday season but if your quick to take someone's money then please ensure the experience is top notch and ensure all items arrived timely and without damages or ensure you assist in repairs in more timely manners. There's lots more I could add based on many calls and conversations but don't want this to become any longer than it already is and no one will continue reading...it's is likely expected that repairs will definitely not happen once I post this review...oh and after the last call we are asked to tell people about their store...no worries I will but I will also be honest about our experiences and let them decide what's best for them. #stillwaitingforrepairstobemade

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    Ashley Store - furniture - Updated May 2026

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