Just to be clear about what you call a communication difficulty... If I had not answered the…read moreservice people's calls, why wouldn't they have left a voicemail? And if they had called, I certainly would have answered because I was patiently waiting for my machine to be fixed. And the email problem had nothing to do with famous Tates. It was that I gave the email address to the service company and they got it wrong not once booked twice and then said that I never responded to their email. Which of course I never got. So it just was wrong all around... I do appreciate you responding to my review though. And just to be clear also it wasn't Allstate. It was who they service contract out to.

Didn't buy anything but they were as nice and helpful as could be. No pressure…read more Next purchase, they're my go-to.

This review is for All American Furniture and Mattress, not American Mattress, an online, Chicago…read morebased company. My better half went to Mattress Firm for a purported $770 sale on an extra firm mattress she desired. She soon discovered they wanted 6+ weeks for delivery and a boatload of fees and charges that soon pushed the price closer to $1,000. Not only that, they had no mattresses they advertised online in the store (at least not of her variety). Then came the sales malarkey. Sale ends in one day (nope, still going). May be an additional charge for extra firm. Blah, blah, blah. In short, they wanted her to go on blind faith that this mattress would suit her needs. I had told her about All American Furniture and Mattress before. They've been in Lakeland for just about forever and, in fact, while passing by one day I discovered a truck from a major furniture store here in town (name withheld for obvious reasons) loading mattresses in to the truck. It dawned on me that All American Furniture and Mattress was possibly making mattresses for these companies who, in return, slapped their labels on and jacked up the price 100% or more. Hmmm, that's interesting. So, she decided to pay them a visit. Bonnie was helpful and allowed her to try out various mattresses. No sales pitch and no pressure. She even tried out a few recliners. In the end, she bought both an extra firm mattress and recliner for just under $800 ($900 with delivery). Mind you, that's for both, not each. And did it take 6 weeks for delivery? Nope, about 6 days. Since they make the furniture and mattresses in the back area, there is no hoping it's in a warehouse in Tampa or Outer Mongolia. Also worth noting, delivery is handled by a separate company and they charge $99 for delivery, COD. About the only thing they don't do is pick and take away the old mattresses, but the city will do that free of charge if you can get it to the curb (Salvation Army or Lighthouse Ministries will also pick them up from your home under certain standards).

I'm torn in my review, so scoring them in the middle right now as there is still time to make…read morethings right with damages, see below for some basic bullet points below: Pricing was fair and delivery team was top notch, helpful and friendly gentlemen, two thumbs up for these guys. We purchased over $7,500.00 in furniture and paid in full with my debit card. Delivery was set for the day after our initial closing of the new house...the close date changed, so I called store to change the dates...so far all is well, new date confirmed...we get our new home soon and the new furniture the day after... Well a day or two before said delivery, I called to confirm and that's when not only did they not have correct delivery date noted but all my furniture purchased weeks ago was not planned on being delivered and no one planned to call and let us know. Had I not called I would have been left waiting. Employees at the store are overall friendly but follow through and follow up are a bit lacking in my opinion. Longer story short we had to have 3 or 4 different delivery dates to get all our things. Someone even had the nerve to state missing item doesn't make or break the set...well it does to the person whom purchased it, otherwise we wouldn't have bought it if we didn't feel it made the set! During the process and multiples deliveries 2 couches had damages, one has tears and another has a stain, we were told someone from the manufacture of the sofas would contact us...over a month later we are still waiting and no call or repairs yet made. I know it's holiday season but if your quick to take someone's money then please ensure the experience is top notch and ensure all items arrived timely and without damages or ensure you assist in repairs in more timely manners. There's lots more I could add based on many calls and conversations but don't want this to become any longer than it already is and no one will continue reading...it's is likely expected that repairs will definitely not happen once I post this review...oh and after the last call we are asked to tell people about their store...no worries I will but I will also be honest about our experiences and let them decide what's best for them. #stillwaitingforrepairstobemade

Mrs Cobb made the entire mattress buying experience the best. Awesome personality and very…read moreknowledgeable about her product. Thank you and your company is truly blessed to have you.

What an incredible experience. Mr. Greco was fantastic! Not…read morepushy, took the time to ask us questions and help us find the right mattress for our bad backs! Never slept better!

Not open as advertised on the their website. We drove here for nothing. Update your website people.read more

This is a great little place with lots of furniture for sale at incredible prices. The staff is…read morehelpful and knowledgeable. They sold me a brand new, twin size reversible mattress and box spring set for $99. For a small business, they have a good variety. They do offer financing, I believe without a credit check. They accept credit cards, but understandably prefer cash as a small business. We will definitely be back. Thank you!

Fridays nights on Capital St…read more More trucks, about 8. Some of the same trucks that were in Niles. DJ was setup playing music, there were some tables and chairs setup. Definitely more people! That's fine, plenty of parking. Several people brought folding camping chairs .... good idea! Many families & dogs. Like the other events, smoking & alcohol free events. The mayor of Fremont even made a cameo! I had 2 great sweet & spicy beef tacos ... so good I got 2 more! Most trucks accepted credit cards.

Food Truck Mafia is organized by the grillstar food truck people. they organize food truck events…read morein various cities in conjuction with city governments. their slogan is "do you roll with the mob?" locales: -pleasonton -union city -fremont -newark -various private events, schools each event doesn't have rigid specific vendor attendance. some come from the south bay, some from s.f. some are native to contra costa. not every vendor goes to all venues. the busiest and most diverse gathering is at union city (vietnamese, filipino, hamburgers, thai, mexican, ice cream & cupcakes), fading fast is newark, pleasonton has shorter lines and good offerings, some otg gird trucks come here(lunch time, not sure about evenings) the 2011 season is about over. for future info, check the facebook acounts of "grillstars" and "food truck mafia"

I bought a washer and dryer from them. I live in Highlands County, and I was very impressed with…read morethe customer service! There patience with me while I shopped for the perfect set for me. Their prices are very reasonable, their product was above what I expected. They showed me everything to how it works to making sure everything I needed for set up. I highly recommend them and if anyone is looking for a good affordable appliance including washer, dryers, kitchen appliances, and mattresses. Go see them!! Thank you for showing us what it means to go above and beyond!!

Just installed our "new" washer/dryer combo and our "new" refrigerator. My first load of laundry…read moreis going round and round in the dryer and the fridge is chillin'! I, too, am very impressed with the customer service. They wouldn't let us take the appliances until they showed us that they all worked well. Again, the brothers who own and run the business were very patient and answered questions graciously and with good humor. The prices can't be beat. We know this because we shopped around for days. Thank you to the brothers. We appreciate your help.

Let me start by saying I spoke with the sales woman first and then with the owner about a high…read morequality mattress and bought a queen and will buy a king set this week. Thank You for the great service and the quality mattress. Russ Stern

From the owner: With 40 years of experience, Sterling Furniture is making your home feel like home. With a wide…read morevariety of new and used furniture for every room, we're helping elevate your space. Whether you know exactly what you're looking for or need to consult with one of our on-site designers, we'll help you select the bed, couch, or table that your family will cherish for years to come. We take pride in the courteous, friendly service we provide to every customer that walks through our doors. It's our way of being here for our Winter Haven Community. So when you're ready to transform your home, come see us.

Both me and my husband had the most absolute amazing experience purchasing a mattress from santa…read more Long story short, we had bought a mattress and never received and were left with no where to sleep on so i called the up the store and explained my story to Santa, the store was closed but he opened for us and we were so grateful and when we got there he helped and guided us so that we could find the perfect mattress for us. About a month later, we have NEVER SLEPT THIS GOOD!! It was the best decision buying from Santa, not only was he such a great person, he was also very informative, extremely nice and helpful but most importantly he was able to help us purchase a mattress that we now love and can't wait to get into at night. Definitely, 100% recommend this to anyone buying a mattress Jennifer & Matthew

Advertisement was VERY deceptive. We drove from Mulberry to the store in Winter Haven in a horrible…read morethunderstorm, thinking we were going to get a great deal on a new mattress. There was little selection and the mattresses were over priced. The advertisement stated queen size mattresses started at $85. The one I was shown was priced at $1175. The $85 advertised mattress was a flimsy piece of covered foam similar to the one in our camper. If I am going to spend $1175 on a new mattress, I'll buy a top of the line sleep number adjustable mattress.

Bartow Eagle Lake salesman sold warranty on furniture that promised refund of $71 after one year if…read moreno claims. A year later new salesman denied any such program. Rude and dismissive.

At the location in Eagle Lake, None of the employees had masks on. It was unbelievable, as if they…read morehad no idea that the pandemic is raging. It's no wonder Florida can't get their numbers under control.

Very cute plant shop .., small but did have some plant selections that were new to me and great…read morecollection of begonias everything was in great condition... service was good ... found some at a great value

The BEST! Not just the beautiful green and healthy plants, but the mother and daughter duo is…read morephenomenal. Katherine is knowledgeable and her mother iis so sweet. The selections are off the charts and the prices are unbelievable. I purchased the most gorgeous spider, and had to go back for more. They had a chain of hearts not fit for cats, ended up with 2 chain of turtles. They know what they are taking about! My go to for plants 100% and buy local