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    Ashley Store

    2.2 (46 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    Review Highlights - Ashley Store

    Carl and Marcus did an amazing job setting the new sofa up in my home.

    Mentioned in 2 reviews

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    American Freight Furniture, Mattress, Appliance

    American Freight Furniture, Mattress, Appliance

    1.0(1 review)
    1.0 mi

    Two years ago, I rated them 4, but not this time…read more First and foremost, what they sell is absolute junk. In my earlier review I noted having my warranty furniture replaced. Make sure you get the warranty, because you are going to need it. My first piece I bought from them was a 3500 power sectional. I replaced it under warranty because the motors went out. It took over a year to get the issue resolved. I finally had to get it replaced completely. I replaced it with another piece, a $2,000 power sofa. The sofa motors have stopped working. I purchased a protection plan, and all I need is the invoice number from my purchase. Unfortunately those documents were destroyed. Now, this brings me to Debra. Debra thinks this is all hilarious. Debra thinks that she should laugh in the customer's face. Debra thinks it's funny to humiliate someone. Debra thinks trauma is hilarious. Not that is any concern of Debra's, but the documents of mine were destroyed when my mother's home was destroyed in a fire. Debra thinks homeowners should cover furniture that wasn't affected. Debra thinks insurance fraud is funny, too. Debra cares about her sales. Debra was also rude in person to my partner and me two years ago. Debra was the reason I didn't give them five in the first place. It appears you shouldn't expect much more out of Debra. Regardless, I was told by the district manager and Billy, you'll get to know Billy, with promises upon promises upon promises and no action from American freight Corporate. American Freight Corporate has taken absolutely no action in helping me. Don't think you're going to contact them either. Contacting them as an endless loop. They don't care about the customer. They can't help you, and they damned sure won't try - especially that "lovely" Debra (I won't be nasty like Debra - Debra knows how I feel, but I think Corporate needs to know, too). I hope the district manager is reading this one for sure. Got to give it to Billy... he would help if he could. But Debra is a horrible, terrible, nasty person and should be fired immediately.

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    American Freight Furniture, Mattress, Appliance
    American Freight Furniture, Mattress, Appliance
    American Freight Furniture, Mattress, Appliance

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    Mattress King

    Mattress King

    4.0(4 reviews)
    10.1 mi
    $$

    Walking into a mattress store is overwhelming for most people (Should I just lay down on every…read moresingle one? Is firm really good for people with bad backs? HELP!). As a first time mattress shopper and sufferer of chronic back and neck pain, I was feeling pretty lost. We walked in the door and Jacob immediately made us feel comfortable. He asked goal-directed questions that quickly narrowed things down from a large, impressive selection of inventory to the specific type/style of mattress that would meet our particular needs. It was clear the entire time that this guy is not only an expert when it comes to mattresses (he even busted a myth about firmness, and we learned quite a bit about spinal alignment, too). His scope of knowledge was impressive, but what really stood out to me was how obvious it was that he really cares about making sure people leave with the right mattress. We spend a sizable chunk of our lives horizontally, and this was a very big and important purchase to us. It seemed Jacob went out of his way to be helpful, accommodating, and friendly --from tolerating our cheesy jokes as we tested mattresses to carrying our new pillows out to our car for us when we left. The atmosphere was laid back, relaxed, and no-pressure. In the end, we went with a king sized Tempur-pedic that we financed for a very reasonable price. We are so excited and can't wait to sleep on it after its delivered! The real star of this show, however, was Jacob. Will definitely be referring our friends and family here.

    Purchased a mattress with the understanding that within 90 days we could return. Declined the…read moreadditional $100 dollar mattress cover and the additional five year warranty Did not understand this voids 90 return policy!! Oh read the fine print on the receipt. Tricky sales. Last time purchase from location and another mattress store will get additional business.

    Ashley Store - furniture - Updated May 2026

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