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    Ashley Store

    2.3 (6 reviews)
    Closed 10:00 am - 9:00 pm

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    Farmers Furniture Appliance & Electronics

    Farmers Furniture Appliance & Electronics

    1.0
    (1 review)
    0.4 mi

    Service was mediocre u til we worked with Glory who did an outstanding job. She was courteous and…read morehelpful. She was the only one working in the store and not only attended to us but she attended to others that came in and also took payments at the same time. We received our furniture and the delivery guys were from the Jesup store. The locking mechanism on our sectional was broken and would not lock. I was told after the attemp by the delivery person to take a hammer to it that the new piece that was ordered was damaged when they received it so the store manager Sandy had them take the floor model piece from the store as a replacement. To me this is passing off a used (and broken) piece of furniture off as new with no notice. The dust cover on the bottom of the sectional was hanging off of the armed couch and stuffing is coming out of that piece as well. I contacted the manager who just said we will order you a new one and rushed me off the phone with no concern or apology. This after I had to call as I never heard when the couch would be delivered and I had to call to ask... Sandy. It is a huge and expensive sectional... beware... seems like this store has issues and takes no accountability nor try to make it right with no real concern for customer.satisfaction. Glory is the only one in the store (at least that I encountered) who was helpful and should be applauded for her work. If a customer orders something new maybe it should be given new... because that is what is paid for. Sandy needs some customer service and management skill training. Hey, Kevin Hartly (owner) word of mouth is imperative to a businesses success. Trying to pass off used furniture.. sending damaged furniture makes this shopper unwilling to recommend the Brunswick store. I'll be waiting for my "new" couch. And maybe having management follow up so i know what is going on would be a great idea. No one likes to be kept guessing. I should also mention we had been in the store twice before.our purchase. Looking at a very large electric sectional with another sales person that was not plugged in. When my husband asked.if it could be plugged in so we could check it out we were told they would have to get someone else to do.it the next day and we could come back. My husband had to plug it in for himself havint to find the cord and find the plug. Really. I will say the delivery guys from the Jesup store were very nice and embarrassed for the issues.​

    Ashley Store - furniture - Updated June 2026

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