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Ashley Fox Designs

4.0 (1 review)
ModerateFlorists

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13 years ago

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Spruce Flowers and Events

Spruce Flowers and Events

4.9(103 reviews)
23.7 km•Como, Northeast
•$$
Established in 2010
Locally owned & operated

Simon was wonderful! He was empathetic and helpful, leveraging his talents to translate my…read moresentiments into a gorgeous floral arrangement. My cousin's wife passed away, and while I couldn't attend the out-of-town funeral in Minnesota, I wanted to send my sympathy and support for my cousin. Simon transcribed my condolence message onto the card. The flower arrangement was breathtaking! The delivery was coordinated seamlessly, and the flowers arrived on time. I was notified every step of the way. The flower stock was fresh--no junky filler or stale, tired flowers. Floral arrangements on Spruce's site demonstrate a level of artistry that is unsurpassed. That kind of creativity cannot be duplicated; that is artistic vision unique to Simon. If you need a florist in the Minneapolis area, choose this one. ~Tim

Spruce Flowers provided excellent service from start to finish. Simon was very helpful when I…read morecalled, and I ended up placing my order online. Delivery was prompt the next day, and pricing was very reasonable. I also appreciated the text and email updates with delivery tracking. Troy, the delivery driver, was kind and even texted the recipient upon arrival. They also sent a photo of the arrangement before delivery, which was a nice touch. The flowers were perfect for my family. Great service overall--I would definitely order again!

Photos
Spruce Flowers and Events
Spruce Flowers and Events - Give thanks to your loved ones with the Parkway arrangement

Give thanks to your loved ones with the Parkway arrangement

Spruce Flowers and Events - An English cottage garden style mix of Spruce favorites perfect to celebrate for that someone special.

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An English cottage garden style mix of Spruce favorites perfect to celebrate for that someone special.

Woodlane Flowers

Woodlane Flowers

3.9(20 reviews)
1.9 km
•$$

This place has been there forever.Top rated flowers plants always great service and always a smile…read morewhen you walk in.

I've been coming to this florist for almost a year because it's close by, and I wanted to support a…read morelocal business. However, I've encountered a few issues along the way. There often aren't many arrangements to choose from, and they frequently seem to be out of the flowers I want for a bouquet. Today, though, I was particularly disappointed when I found out that the $10 coupons I've been saving are only valid for one per purchase. During my last visit, the cashier gave me another coupon, and I specifically mentioned that I had others and would use them on my next visit. So when I came in today, I had to settle for an arrangement I liked, but it came in a vase. Since I already have too many vases, I asked if I could purchase the arrangement without one. The employee helping me went to check, but I was told that wasn't an option. I then requested a custom arrangement, but due to limited flower availability, I ended up purchasing the original arrangement with the vase. At checkout, I asked for the total price, including a few added carnations. When I went to use my three coupons, I was informed--by the same employee I had spoken to before--that only one could be used per visit. This was frustrating, as I wasn't told about this restriction earlier. After my purchase, they gave me another coupon, so I checked the back, and there was no mention of a one-per-visit policy. What bothered me most was when the cashier justified the policy by saying that other florists also limit coupon use to one per visit. I explained that I've never been to a florist that offers coupons, so how was I supposed to know this unwritten rule? Overall, this experience left me disappointed, and I hope the store improves its communication about policies in the future, especially if they want to retain good customers.

Photos
Woodlane Flowers - It's a Wonderful Life

It's a Wonderful Life

Woodlane Flowers - European Garden Holland

European Garden Holland

Woodlane Flowers - Holiday European Garden

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Holiday European Garden

Edible Arrangements - Mold

Edible Arrangements

2.3(18 reviews)
3.0 km
•$$

I am updating this review from 2 stars to 4 after receiving a phone call from the store manager…read more She offered to send out a new arrangement, which I declined since it was for a Christmas party, so it is kind of pointless. Instead, she issued a credit for the full amount I spent to be used in their store within the next 12 months. :) Excellent customer service on their part! I order an Edible Arrangement for family in MN every year for Christmas. This year, we went with this store instead of the one in Maple Grove that we normally use since the family did their get together at a different relative's house. I will give them credit for getting the arrangement delivered in a timely fashion, but that is about all I can say. I ordered a "Regular" sized arrangement, and while the photos I got look like it might have actually contained what was shown in the photo, it was not at all pretty. Edible Arrangements are usually arranged in a mound shape so you can see everything in the basket, and they look beautiful. The one that was delivered this year is totally flat and the pieces of fruit look like they were simply filed behind one another. For $130.69 (after a free delivery code), I expect something that does not look like my 9 year old son put it together. (I will be posting photos.)

The customer service received when contacting the store was sincere and caring. They requested I…read moresend pictures to them of the bouquet I received. There was mold throughout, stems with no flowers and flowers that appeared to have been frozen. The store clerk shared with the owner with hopes of a refund. Owner insisted on sending a new bouquet. These to arrived with mold and frozen flowers. I shared pictures again with the store clerk who advised I speak directly to the owner. I called left a message requesting to be contacted. I later received a text from store owner. She kept telling me there were no frozen flowers and I needed to trim stems and place in water. The conversation was not very pleasant with her belittling me. She tried to accuse me of leaving them on my doorstep but courier handed them to me. When I tried to explain the frozen flowers, she told me to look at the flowers and not the green stems/leaves. Disregarding my explanation. When I requested a refund she repl " We are unable to do that. The flowers need a chance to be in water to bloom. " As the owner of a business you would think they would want to know of any product concerns. We have ordered in the past and had good success with fruit and candy. The customer service received by the owner this time around was terrible. We will not be ordering from them again. Nor will any of our family and friends. This experience ruined it for us. Even when a compliment was given for the candies and fruit received that we didn't have issues with, owner never replied.

Photos
Edible Arrangements - Frozen

Frozen

Edible Arrangements - Decaying

Decaying

Edible Arrangements - Mold

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Mold

Ashley Fox Designs - florists - Updated October 2026

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