Love this place unconditionally, the staff treated me like family and they deserve the utmost…read morerespect and gratitude to help people like me!

great staff, great groups, great facility, great nurses, great food! the care is so good that it…read morekeeps me coming back!

What a wonderful experience not One, but TWO of my clients have had moving into The Covington last…read moremonth! I'm a Realtor and both of my elderly clients moved in here within days of each other. I've witnessed a loving, caring and very professional staff, and would love it if my own 88 y/o Mom lived here. Truly. The activities are plentiful and the grounds are beautifully maintained. It is an EXCEPTIONAL place for our aging friends + family to not only live, but to THRIVE in their Golden Years! I had personal contact with their sales department (wanting to understand the move-in fees/etc) to the maintenance crew (hanging items & setting up TVs in the new apartment) to the health team (nurse & others) who visited day one to offer support & health information, to the resident manager making sure everything was to their liking...It was First Class!

This is seriously the nicest senior living community I have ever been to…read more The grounds are nicely maintained, the staff members are very polite and kind. The restrooms are well attended to. They have complimentary coffee stations are guests and residents. It definitely costs a pretty penny to live here but if you can afford it, it's a very nice place to call home. I greatly enjoy my visits here.

I recently spent three weeks at Palm Terrace Rehabilitation Center and want to share how grateful I…read moream for the care I received. Everyone in both the therapy departments and living quarters was kind and helpful, but a few individuals truly stood out: Raphaelle (LVN - day), Daniel (LVN - night), Dillon (wound care), and Sam (CNA). Their compassion, professionalism, and attentiveness made such a difference in my recovery. They treated me with dignity and genuine care every single day. In Physical Therapy, I worked most closely with Jordan and Nathan. They were motivating, knowledgeable, and incredibly encouraging. They helped me regain strength and confidence in ways I will never forget. I am so thankful for the wonderful team who helped me through a challenging time.

Please do not go here for rehabilitation, the care is not good at all. My mother arrived after…read moresurgery on a Friday at 5:30p. They told her they could not get her pain medicine until 4a, almost 12 hours cold turkey with nothing. The bathrooms are under major construction (tile and drywall removal) while she was in the room with dust flying everywhere (mind you there were other rooms available). The nursing staff is completely unresponsive for hours and when she soiled herself because no one came, the response was "we are shorthanded" - this happened all 4 days she was there. They diaper you and leave you in your bed. The A/C was broken throughout the place for 24 hours. When she asked for pain medicine to be broken in half as it was killing her stomach, day 1 nurse said "no problem", day 2 nurse said I cannot do that. This was normal, inconsistent communication with staff care on multiple issues during the time she was there. One would tell her she should get up and sit in a chair, the next nurse would come in and yell at her what are you doing up, get back in bed. Food is almost un-edible, serving raw muffins, burnt or frozen food, etc. We had to bring her food. She started to decline within 24 hours after arrival. Removed her from the facility after 4 days and had a time with the doctor wanting to discharge her. There were some very nice caring staff as part of the physical therapy and aide team but overall it is not somewhere you should consider putting a loved one for care. This place is BROKEN.

As a patient I received excellent care. The nursing staff and CNA staff took care of my every need…read more I would like to name a few CNA's that gave me excellent care. Sharon, Cecilia, and Maria and the I V supervisor Maria were so kind in seeing that all my needs were met. I would highly recommend this facility and if I come back as a patient this would be my first choice. Also I would like to thank Kenya CNA and all the physical Therapy staff. And Admissions Staff Also Robyn my case manager and Karen my CNA.. Sincerely, Frankie Noah Patient.

My grandma was admitted here admissions made it a a good experience by welcoming her. They also…read morehave a a good program going on for activities in the dining room daily that my grandma enjoys drinking her coffee and socializing with other residents.

Ok, I worked here 13 years ago, but I'm reviewing as a customer now. My mother suffered a major…read morestroke was receiving care in San Diego then Brea.....both were a joke, waste of time & money. Everyone told me she'd never walk, speak or eat again. Having worked in this biz (administration, I'm not a therapist) I wasn't giving up unless the staff at Saddleback agreed with the rest. THEY DIDN'T. They took us in, they coordinated insurance for us because the prior facilities used all our benefits deceptively and within the first few weeks my mom made progress. She is eating, speaking, SINGING! She's on her way to walking, she can exercise and stand, needs to work on balance & strength but not bad for a massive stroke & being 80-years old. They are always on time, efficient with appointments, friendly. Their gym is equipped with better equipment than when I worked there, everything you need for every type of rehabilitation. A diversely trained staff, a mix of neuro therapists, ortho therapists, specialized Parkinson's therapy and group therapy. Vital-stim speech therapy (hard to find) the speech therapy has been phenomenal. It's a large, clean, well organized facility that will make sure every minute of your appointment is focused on YOU. I could go on & on, but you get the picture. I would definitely recommend this place, I would go here myself if/when needed.

If you're searching for a top-tier skilled nursing facility in Southern California, look no further…read morethan Villa Valencia Healthcare Center. The facility is clean, spacious, and staffed by a professional, compassionate team. I still remember our first night bringing my father in--our family was overwhelmed with sadness, guilt, anxiety, and worry. Then Nurse Joy greeted us with a warm, beautiful smile. Her compassion and genuine kindness immediately brought comfort, especially to my mother. When my father was first admitted, he was essentially bedridden. He couldn't sit, stand, or walk on his own. He couldn't speak and needed to be spoon-fed. Yet after just four weeks at Villa Valencia, he was able to sit, stand, and take steps around the facility. He regained his ability to talk and to feed himself. The transformation was incredible--truly like night and day. Our family could hardly believe how quickly he recovered. We are deeply grateful to the entire team at Villa Valencia: the physicians, RNs, OTs, PTs, CNAs, and all the aides. Special thanks to Dr. Tran, Shaina, Kim, Joy, Tita, Veronica, and Victor. It's a wonderfully well-rounded team, and although I can't name everyone, I will always remember the kindness, patience, and care they showed to my father--and to my mother, who visited him every day.

Nurses, therapists and all staff members were great They were all caring, attentive and pleasant…read morewith a cheerful attitude. I'm grateful to everyone I interacted with. Tony R.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

Dr. Mark saved me when I recently had an onset bout of vertigo! He was patient, knowledgeable, and…read moretook the time to walk me through what treatment he was about to do. It alleviated my anxiety and gave me nearly IMMEDIATE relief. Highly, highly recommend!!!

I so appreciate the expertise of Balance Rehabilitation provided to me. From scheduling to…read morecompleting my therapy everything was done with care and consideration. I was amazed by the knowledge I learned from my challenges and have a new appreciation for this area of rehabilitation. Thank you for your attention to detail and what you have taught me that will last my lifetime!

I cannot thank the staff and people at Spencer Recovery Laguna Beach, CA and thankful we chose this…read morefacility for my son. I truly believe this facility saved my sons life. I love the structure and the people. My son is a complete new person and believes that there is a better life being sober thanks to the people at Spencer's. The main house is clean, and nice. We attend family meeting every Sat,. as a family which is a great opportunity to understand sobriety and show support. There is a beach house across the street and patients can go to the beach once a day. My son loved this because it gave him a chance to have some normalcy while recovering. When I first admitted my son, I thought for sure that he would do his 28 days and return with struggles still. Thanks to the positive environment and love he has been shown , he chose to stay for another 30 days. Amazing turn around for my son and my family. I highly recommend this facility if you or a family member is in need of help. I cannot thank Spencer and the staff enough for the love and support they have given my son and my family.

I went to Spencer's Laguna Beach in 2013 and opted for "custom care" and stayed in the beach house…read more What an absolute joke of a rehab. Patients can work there with only 90 days sobriety! I went to whatever groups or meetings whenever I felt like it and no one cared. Instead we wandered town with complete freedom. People were using and drinking in the house. Med dispensing does not follow HIPPA. Chris Spencer was more concerned if clients were wearing forbidden baseball hats. Therapy was non existent and dual diagnosis was ignored. I could go on. A complete waste of money, which is all they care about!