I think this is a stand-up place; they've got the right attitude…read more They're not going to turn your car around in 30 seconds, but under no circumstances will they rip you off. They're friendly, laid back and honest. We've taken a sentra, a matrix, and a massive diesel pick-up there for a number of different "operations". All went well. On one they found a gently used part lying around and threw that in for very cheap. Definitely recommend these guys.

Good people and a great company. I called earlier and they were really busy, but Bob, one of the…read moremechanics, checked out my car anyway to make sure it was safe to drive. I drive a bit of an older car, and it's clear that they understood that. They kept my price down, and did the repairs that were necessary, and held off on the ones that weren't all too important right now. It's tough to find a good mechanics that's trustworthy; I, at least, think I found mine.

I'm honestly so grateful for the amazing service at Main Street Service in Hopkinton! I was shocked…read moreto see any bad reviews because my experience was nothing but great. I had been to so many shops trying to get my steering box replaced and adjusted, and they finally got it right. My truck's running better than it ever has. John, the owner, and his son were both so helpful, honest, and made sure everything I needed was taken care of. Couldn't recommend them more.

Some years ago I struggled to get my car there as it had neither first or second gear... Getting…read morethru the lights at the top of the hill on a green was major luck. Had a friend pick me up, and before I was home John called to tell me my car was ready for pick up... I was imagining major transmission repair... "There was a loose nut." We're used Main Street Service for, OMG, nearly 40 years! The best!

I've been going to Dean for many years. He's always done a great job with my increasingly old car…read more He makes sense! He explains things so I (not a car person) can understand. His rates are reasonable, but the most important thing is that I trust him completely to do what is best for my car. He's never tried to sell me anything extra. I always get to talk to HIM, not to someone who works in the office and doesn't understand cars.

Dean is attentive, responsive and most of all knowledgeable about whatever it is that my cars need…read more I always feel like I'm in good hands with everything from routine service to figuring out what the weird noise is. I'll be a customer for life!

Plains Automotive is probably the most honest and diligent shop in the area. I highly recommend…read morethis business!

Updating my review, this place is still ripping people off. A friend of mine went there recently,…read moreand get an estimate for repair. I begged her to go someplace else and get another estimate. Thank goodness She did. Plains wanted to charge her twice what another repair shop was going to charge and also told her two of the things they recommended repair didn't need repair at all. Typical. If I could give them zero stars I would. She had the car repaired elsewhere and now it runs great. Shame on you Plains.

I simple cannot recommend this place enough. They look at your car on short notice, get it back…read morequick, do excellent work, seem qualified to do the most stuff, give very fair prices.

I came out of the corner store on route 177 and Hudson Road to find my tire suddenly almost flat…read more They suggested I drive to Hudson Auto. She said he is super nice he will help you...I went into the office and the guy is just sitting here. He tells me I don't have time to put your donut on. Now I know this takes literally 10 minutes because I have had this done before. I begged him can you please take 10 min to help me? It's freezing outside and I have a 2 year old in my car. He said no, I am too busy. I have 5 cars in front of you. I said really? I thought he was joking. He was just sitting at his desk! Never would I ever go there. I prayed he didn't have children, grandchildren and/or an elderly wife that ever needed help...This happened months ago but it still bothered me obviously and I drove by yesterday and said it is time....

My mechanics for over 15 years , always excellent service and never an issue if car has to be…read morebrought back. They know what they are doing!

Hands down the best auto repair group that I have ever used. These guys are extremely…read moreknowledgeable and honest. They proactively texted me pictures of the problems found during their inspection and gave extremely accurate estimates so that I could make informed decisions. They have significantly saved me money by expertly guiding me to high-quality parts, saving me from expensive OEM parts and sparing me from poor quality aftermarket parts that will not last. Also, their billing rates are the best that I have seen and they will go above and beyond to take of issues. They have earned my complete trust. I wish I had found them years ago.

My kiddo is on a cross-country trip in an old minivan, and her check engine light kept coming on…read more As only a mother can do, I panicked and sent her to get it checked out ASAP not knowing any mechanics out there. I sent her to MacRae's because locals said he was their go-to guy. They were not wrong! Ian was great. Told my kid what was going on, and calmed this old mama right down! Thank you Ian you are a five-star angel! All the best, that girl's crazy mom

Had a fuel pump installed in my 2015 JK. Ian and his staff were excellent and communicated very…read morewell.

Jonathan is covering for Mike due to a illness. Over charged me. $100. To put a air cleaner back…read moreon. 5 min. Job that I did not ask him to do. Also he could not fix my 4 wheel drive on my plow truck. It was stuck in 4 wheel drive. Now it won't go into 4 wheel drive. Rendering my plow truck useless. Mike was better.

I have never posted a review however my last experience has me so angry. I have taken cars 2 shop…read morefor years. Now under new ownership I've had several repairs done having 2 go back each time 2 rectify repairs. This last time cost me nearly $2000 for front end work. Vehicle now drives so bad my wife refuses 2 use car. I will be eating cost and finding new mechanic 2 fix it correctly. And maybe take legal action. I strongly suggest u find a new mechanic as well.