My mother received excellent care at True Wood at Riverchase Assisted Living Facility. The staff…read morewas compassionate, and she truly enjoyed the daily activities. Special kudos to the Directors of Activities for making her experience so enjoyable.

The place was a very nice place when my mother 1st moved in but then they hired on a really poor GM…read moreto run the place and they began to have staff quitting which caused care of the residents to decline and the place just doesn't stay clean like it once did. Constant staff turnover. Kitchen is short staffed regularly too. Resident care was lacking to the point we hired in daily sitters. Then they without cause called FD to have our mother taken out of the facility without the 30-day required notice per her lease and wouldn't allow her to come back citing her level of care exceeded their capabilities. We had sitters doing what they should have been doing. If they would get rid of the GM it might return to being a good place to send loved one. Otherwise, I don't recommend it. The fire alarms go off constantly and there are regular issues with the plumbing to where is turned off for hours at a time. Her 1st couple of months there I would have rated a 5 but with this GM in charge I give it a 1 star. Save your money and look elsewhere.

04/14/26 Kind, Caring Staff at Aspire Physical Recovery…read moreCenter We want to thank the staff at Aspire Physical Recovery Center for the kindness and care shown to my brother Tim Elders. Donna was helpful in arranging the care plan meeting and serving as a contact person for questions, and there was also a Donna at the front desk who was very helpful. Brittany kindly called with a reminder about the meeting. Angel, Dallas, Monica, Jessica, Katherine Hunter, and Reagan Young were also kind and helpful in different ways. Rachel was especially thoughtful. She kept her word and called with an update on Tim's swallowing and speech therapy, and we appreciated that very much. She also gave my brother a stuffed snake and another stuffed animal, which meant a great deal. We also appreciated a tall gentleman in the building who kindly helped us know where to go. The bathrooms and restrooms were very clean and organized, the meals were tasty, and everyone we have dealt with at Aspire has been very nice and very helpful. Mark Elders for Tim Elders

Physical therapy was excellent. Nursing staff was knowledgeable, however long waits for calls to…read morenurse, sometimes 90 minutes, especially night shift. Food was very good, however often served cold, and had to be sent back to reheat ... biscuits, gravy, eggs and bacon are not good when cold. Calls to front desk, advertised as 24/7, for help or messages went to voicemail or just went unanswered. I was there 3 weeks and asked to see the doctor on several occasions, only saw me twice in that time, terrible response. The advertised high-speed WiFi was sketchy and down for days at a time. I met twice with the Aspire administrator and explained these issues. Response was lackluster. If your loved one needs frequent help, I'd choose a different service.

Anna at the bar was awesome and remembered our names and drinks every time we visited. Tuna tacos…read moreand wagyu sliders were spectacular.

While I know that many retirement and assistant living facilities say they will plan activities for…read moretheir residents to enjoy -they don't always follow through. My daughter has been playing here at Somerby for the residents for years. The facility is very clean and very well kept. The residents seem to be really happy and have a lot of activities on their schedule they can enjoy. It is never fun to need a facility to help your loved ones but this one is very nice and the staff seems attentive and helpful.

Danberry is an amazing place! I've worked there as an intern for the summer and I must say it was…read morean amazing experience. It is nothing like other retirement communities as it goes above and beyond for it's residents. The Marketing and Sales team is AMAZING!! If you're looking for a place for mom and dad, look no further you've found their new home!

From the owner: Danberry at Inverness, located in Hoover, Alabama just outside Birmingham, offers a vibrant senior…read moreliving experience with Independent Living, Assisted Living, and Memory Care--all within one welcoming, all-inclusive rental campus with no large entrance fee. Ideally situated near Inverness and Greystone Country Clubs, shopping, dining, parks, lakes, and healthcare providers, residents enjoy suburban comfort and everyday convenience. The monthly fee covers flexible services including maintenance, housekeeping, most utilities, various dining options, scheduled transportation, and a Health and Wellness Navigation program. Amenities supporting a carefree, active lifestyle include multiple dining venues, courtyards, gardens, pub, lounge, card room, ballroom, arts studio, heated indoor saltwater pool, fitness studio, spa/salon, movie theater, library, billiards, walking trails, and a fire pit porch. Guided by LifeStyle Promises®, residents design a lifestyle tailored to their preferences, enjoying comfort, connection, and the freedom to live each day their way in a thoughtfully designed, engaging environment.

I dined with my mother today for lunch at Galleria Woods. This is a independent living facility as…read morewell as assisted living and skilled nursing. My mom is an independent living. For lunch, I had the beef short ribs. They were very good, although I added a little bit of ground pepper just to give it more flavor. I also had two sides - heirloom, carrots, and succotash. All very good. The salad bar and soup is always included with an entrée order. Today I had the minestrone soup and a salad as well. The service in the dining room is always positive. LaTonya has been there for years in the dining room as the manager, and she is fantastic. They always take very good care of my mom.

From the owner: At Galleria Woods, we're committed to making our senior living community the best it can be…read more Nestled among 20 wooded acres in Birmingham's prestigious Riverchase area, our retirement community offers a wide variety of beautifully appointed senior apartments, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities. As a life care community (formerly called a CCRC), Galleria Woods makes aging in place simple. You can seamlessly transition from independent living to assisted living, and long-term care with skilled nursing and rehabilitation as your health needs change, all at a predictable and affordable cost for life.

If you hate your parents this is the place to send them, unfortunately I love my dad and this place…read moreleft me with PTSD and I am currently undergoing therapy as a result of the way the staff treated me and my father. The emotional abuse and negligence the staff inflicted upon us was unconscionable and this was the most unprofessional medical environment I've ever encountered. This is a paraphrased version of the complaint I have sent to the relevant state department in charge of overseeing nursing homes. My dad spent three short days at South Haven in hospice care and the negligence and unprofessional conduct by the staff worsened the already traumatic experience of losing a father. I will try to document as much as possible. The bed they gave him was broken and he couldn't sit up. He kept on asking me to help him set up. I asked five times for a working bed because all he wanted to do was sit up. This went on for two days. He finally a working bed two hours before he died and by then he was so far gone that he couldn't appreciate it. He was transferred without any medication and spent the first day in pain and suffering without any relief the first day.  My Dad held a phD in Pharmacy and has worked at both major pharmaceutical companies and top research universities in the US. He kept on requesting the staff for specific meds to deal with his ailments, and I explained to them his medical background and what he was trying to communicate (he had difficulty communicating due to his stroke) and they ignored him and didn't document anything or report it back to the physician.  I could tell this upset him deeply as they weren't respecting his medical wishes or even giving him the time of day. My father stripped off his hospital robes because they were nasty and uncomfortable.  The nurses advised me that I get him more comfortable clothing, so I did.  They then ignored my requests to change him and left him in bed for three hours in a diaper convulsing in pain and misery unmedicated, and with no air conditioning to provide any relief. He was left like this for over three hours as I begged staff to dress him so he could have some dignity in his final moments.  They just kept telling me someone will be there in ten minutes for three hours. Other staff said that his wing was not their responsibility, as they were too busy gossiping and slacking off to help. The staff said they'd clip his toenails and then didn't. I should have documented those, they were disgusting.  They kept saying they would for days, but he died with filthy, overgrown toenails. At one point my Dad was obviously distressed and suffering and began shouting and calling for help.  I asked a nurse in the hallway to check on him and the nurse replied, and I quote verbatim, "I will f***ing check on him when it's f***ing time to check on him" and walked past me.  At this point I'm distraught and in tears and they could have cared less. The lack of empathy among the staff continued throughout the entire stay. My Dad's roommate was watching Fox News and True Crime documentaries that were causing him distress.  I played George Gershwin music to calm him down and his roommate called to complain and the staff had the gall to tell me to stop playing music.  So, my Dad is crying and hallucinating, I'm doing my best to soothe him in his last moments and in the background the television is saying sick depraved stuff like "and then they found her bloody underwear in the trunk" It was cold and inhumane of the staff to make that demand of me and I'm pretty sure it goes against the policies of the home to allow one roommate to watch TV while the other roommate dies in silence.​ Screw them, I put the music back on. It's just one of many examples of how they treated us. Another point my Dad started choking and when I asked the staff for assistance he said I was, once again quoting: "wasting his f**** time" while he was removing fluids from my dad's throat.  It then took over two hours for him to give my dad his hourly medication, which I feel was done in retaliation for "inconveniencing" him because I didn't want my dad to choke. They called us at 4am to come get my Dad's belongings when he died. They wouldn't let us wait until the morning otherwise they were going to throw out my $2000 laptop along with the rest of his belongings. What a miserable place. Only send your loved ones here if you hate them. if I wasn't there, my dad would have spent the last days of his life rotting in a diaper. Even if you go there, the staff will retaliate against your dying, suffering father for simply asking them to do their job. This nursing home made me fail as a son, because I flew across the world to make sure that I could say goodbye to my dad and make sure he could die in comfort. This place denied me of that and I will never forgive them for it.

My father was there for approximately 5 months before his passing. I have to say that this is the…read morebest facility in the area. I tried a fancy one nearby and pulled him because the staff were cold and seemed to be bothered by the smallest of questions which made me worry constantly. Here at South Have the staff were caring and attentive to his needs. My father was happy there. The staff called him Pop pop and he loved it. The staff have a very low turnover. They really care for their patients. It might not be a fancy place, but you know your loved one is being cared for in the best manner possible. It really makes a difference when you have to leave him after a visit to know that your loved one is in good hands!! I will always be grateful for the care given to my Dad!! Thank you all!! special shout out to Octavia and Daniel! You went out of your way to make my dad feel at home.

This was our first time at this retirement home. My daughter was here playing piano for the…read moreresidents. This facility has several different levels of care from assisted living to skilled nursing home and rehabilitation care. The front desk staff was super friendly and the lobby has a grand piano and is well appointed. The residents we met seemed very happy and those with staff helping them were well cared for. While I did not turn the whole building, everything was clean. I cannot comment on nursing care since we did not witness direct care but I would look at this facility for my mother if needed.

From the owner: Charming City Life on Birmingham's beautiful historic Highland Avenue in Southside.read more

We visit this facility with our daughter who plays piano for the residents with her Samford academy…read moreof the arts group. The staff is so very caring and kind and have so much patience. They ensure the safety of the residents by carefully locking and monitoring the front entry. Alzheimer's is a tragic disease and takes special healthcare heroes to help manage these patients. I want to say thank you from one healthcare worker to another - thank you all for what you do to make sure these residents have a high quality of life.

From the owner: Briar Glen is a Sinceri Senior Living community where each day is filled with purpose, joy, and…read moreconnection. We offer personalized care, engaging activities, and a warm, supportive environment for seniors and their families.