Dr. Gburek saved my life. I was referred to him after an ER visit that not only took my dignity,…read morebut my reputation. Over the course of the last 3 years I can confidently tell you what an amazing man and hidden gem he is. A crisis in our country is the state of the healthcare industry and the toll it takes on providers. Providers can become so overworked or burnt out that they forget to see their patient as a person or have so little time that spending any extra time advocating can seem daunting. Dr. Gburek found me at the lowest point in my life. By simply listening to me, treating me like a human being, and advocating for me; he made all the difference in the world. He carefully made care plans based on my life goals like having children and factors such as my age to refer me to specialists. I had a unique case where I became medically handicapped in terms of medication. Steroids and NSAIDs cause me to develop stomach issues I had never even heard of. Stomach issues that caused me to be unable to eat regularly for nearly an entire year. I was wasting away to nothing while I waited for Cigna or any doctor to help me. I had lost 20 pounds unintentionally in 365 days. He tried to send me to specialists that could find an answer for my symptoms, but to my dismay, those specialists had no answer for me or even any ideas of how to help me. If you've ever been in that position you know how lonely and desolate it can be. It was traumatic To even be brought to that point I spent years of my life arguing with Cigna that my life mattered but, naturally, they only want to hear what the doctor thinks. Even if that doctor has not throughly completed an assessment, offered any treatments aside from medication, or been inappropriate with your care. Dr. Gburek is not one of those providers. He takes your health and goals seriously and will advocate to give you your life back. He is the only provider who advocated for me with Cigna over the last 3 years. My health struggles robbed me of my identity and I believed there was no hope. Dr. Gburek did not leave me with no hope and he did not leave me without solution. Instead, he fought for me and saved my life. By giving me a life with manageable pain, I am able to pick back up the pieces of who I used to be and who I want to become while continuing to help others as he helped me. I want providers like Dr. Gburek to know how important their care is so they don't lose sight of why they do this and continue to help people. I want patients to see this and know that there is hope for your case. He deserves all the praise and I am incredibly thankful for my healthcare hero. Experiencing a chronic health struggle can be dark but hopefully you can find someone like Dr. Gburek to turn on the light.

I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

First time I show up to this place, and I found myself very impressed with the office! This will…read moreforever remind me never to judge a book by its cover. I sat and waited for Dr Cook for more than an hour on May 25, 2023. No one seemed to care how long I had been there, so I went up to the receptionist, and identified myself as a new patient again and also to let them know I was experiencing a very long wait for an appointment that should have happened an hour ago. The response was oh he's in surgery today. So although I was very perturbed, I brushed it off and rescheduled. Today is June 15th. Today as I walked in again to check in, I was approached with the same paperwork to fill out again that was unused the last time. I tried making an office clerk aware that I had already filled that out the paperwork the first time I had been there less than a month ago. She wanted me to redo the paperwork. I told her I wasn't having it and that my paperwork should be somewhere in my file. After several attempts of trying to get a few words in to this lady, I finally just buttoned up Fired Dr Cook then gave the lady a little piece of my mind. Surprisingly, there were approximately four or five other ladies at this massive counter and not one tried to take over, or try to interrupt the lady to explain to her that she was being rude and unprofessional by assuming and interrupting. It's beyond my understanding how anyone that works in a medical staff will assume anything. As I was leaving, I asked Dianne if you could have Dr Cook call me so that I could explain why he was no longer going to be my neurosurgeon, they told me that he was running about 45 minutes to an hour late again today. No one called me however in a Baroness Dianne did tell me I should call and see if he's behind schedule today. At that point, I knew that this relationship wasn't gonna last and he wasn't gonna have a job with me. I'm trying to understand, and I know that I am a bit frustrated right now, but would it be so wrong for me to think that it's the doctors staffs responsibility to place a call and say hey we're running late today. We know that you are busy as well, so we wanted to see if you could come by a little later, as opposed to being here in an office, sitting down, staring at other people that are doing the same thing. From what I understand my procedure has been estimated in about half $1 million. This is the worst medical staff in Austin, Texas and by the looks of things Dr Cook doesn't seem to give a rats ass about any of his patients, New, and I would imagine existing as well. If you were considering neurosurgery look elsewhere. Don't let the beautiful office space fool you. This is not the place if you're a busy person or keeps schedules and appointments like I do! Good Luck!

This was my second go round with Dr. Cook. He fused my lumbar spine a year ago and now it was time…read moreto do a cervical disc replacement. He and his staff are still top notch!! Very thorough at explaining the processes and options. I will not let another doctor touch my spine!!

seems like he knows what he is doing, but his communication skills are abominable. people at his…read moreoffice seem helpful, but they quite often do not answer the phone nor return messages.

Been a patient of Dr Thai for several years. Not sure who these negative people have seen, but he's…read moremy favorite doc! Always is kind of, answers all my questions, and continues to provide excellent care!

I am a stalking victim and have had my medical records stolen over a half dozen times. He refused…read moreto treat me because I didn't want my DRIVER'S LICENSE photocopied for my protection and either couldn't or wouldn't give me ANY assurances as to the privacy of my information if I allowed it. So he declined to treat me and now I am left to find another doctor; THIS IS WRONG and no victim of domestic violence or stalking should have to endure this kind of bad medical care!

A great surgeon. We are fortunate to have him here in Austin. My husband is now walking the dog…read moreagain on a daily basis. For one year he was unable to accomplish this as his weak leg would cause him to fall at any given time. 6 weeks post op and some pain is present but manageable. We are looking forward to traveling again. Thank you Dr Loftus. The staff is super sweet too.

Even though Dr. Chew couldn't help me with my problem (as they are a smaller clinic), he and the…read moreentire staff were all so warm, kind, and accommodating. Dr. Chew is beyond knowledgeable and anyone looking for a well-rounded pain doctor who can handle the basics of any pain condition, look no further! Give him a shot and you won't regret it, even if he can't directly help you.

Dr. Chew was highly recommended to me by my primary care doctor, and I must say he genuinely cares…read moreabout his patients. Dr. Chew patiently took the time to discuss all available treatments for me, and he really has a thorough understanding of back pain and is definitely up-to-date on all current treatments available. He explained each procedure to me step-by-step and was very helpful. An easy five-star experience!

Dr Rafii gave me and extra year with my husband. My husband experienced right side weakness and…read moretrouble walking , he seen his Primary who chalked it up to being a pinched nerve and gave him muscle relaxers. After going back and forth with his primary and not getting anywhere we sought out the assistance of Dr. Rafii. Dr. Rafii cared, listened and tried to get things figured out with my husband. After a few visits with Dr. Rafii and no real sense of relief for my husband Dr. Rafii did something he said he's never done and ordered a brain MRI...where they found 13 tumors on my husband brain. With the evidence in hand as horrible as it was we had an answer. We later found out that my husband had small cell lung cancer that had metastasized to his brain and he passed just a year later. If it wasn't for Dr. Rafii I don't think we would have even had that year. I am forever grateful for Dr. Rafii and his team for their compassion and care. May God be with you all.

I hardly ever write reviews... but this one is long overdue…read more I had been seeing Dr. Raffi for about a year, and due to personal reasons I had to switch Dr's for maintenance of flair ups. I'm starting an intensive physical therapy program and hoping I won't need maintenance for too much longer. That being said, I am grateful for the time I had with Dr. Rafii. Dealing with a chronic pain condition can be stressful for the Dr. and patient both. But navigating those waters of trial and error didn't seem bad at all with him. It felt more like a team collaboration. Even when times were easy to give up and refer me out...he didn't. It was actually that exact act of kindness that made me want to explore outside of the box of just traditional pain meds. I felt like I had a cheerleader as cheesy as that sounds. It's really hard to find a good Dr. these days and especially one that makes you WANT to get better. Kuddos to you, Dr. Rafii. Thank you for your help. I would definitely refer you to anyone in need.

I called this office when my MRI revealed a bulging disk was the cause of my sciatica and numb…read moreright leg. When I explained I was leaving on vacation, they worked me in the NEXT DAY. The front office was clear about the financial obligations. They used my insurance and calculated my portion accurately. The "back office" was comprised of caring competent practitioners. The procedure was only a few minutes long and my symptoms were completely eradicated. As a nurse, I was impressed at the efficiency and gentleness of the whole clinic. 4 days later I was skiing down the slopes in Colorado with more energy and balance than before. I have already referred a dear friend with a similar problem to the clinic.

My experience with Pain Specialists of America's Round Rock office, particularly Dr. Arias, was…read moreextremely disappointing. During my appointment, Dr. Arias volunteered that she did not become a doctor because she needed the money, explaining that her family was wealthy. I found this highly inappropriate and irrelevant to my medical care. The office schedules patients only 15 minutes apart, yet my experience was that appointments took much longer. My appointment was at 9:30 a.m., but I was not seen until nearly 10:45. When I raised my concern about the delay, Dr. Arias became defensive and said she would spend as much time with me as necessary. That missed the point entirely. I expect a physician to provide thorough care, but I also expect the practice to schedule realistically and respect every patient's time. I was also required to undergo a test that I did not believe was necessary. After the results were available, Dr. Arias insisted that I return for another office visit rather than communicating the information another way. This left me feeling that generating another billable appointment was more important than avoiding an unnecessary expense and inconvenience for me. Finally, when I mentioned the healthcare company where I work, she criticized the company directly to me. That was unprofessional and had nothing to do with the care I was seeking. In my 65 years, I have never encountered a physician whose manner felt so unprofessional and dismissive. Based on my experience, this practice seemed more focused on billing and volume than on respecting patients' time, money, and concerns. I cannot recommend Dr. Arias or the Pain Specialists of America.

Dr. John Gburek is an exceptional pain Dr. He really cares about you as a patient and wants to ease…read moreyour discomfort. I have been seeing him for a few years and he offers great medicinal treatment for my discomfort. He treats you as a person and not just another patient on his list.

A year after emergency surgery I was still having pain. I was sent to Dr. Gburek at the Westlake…read morelocation. All his staff is super helpful. The front desk is great about sending you reminders for all your appointments. Dr. Gburek takes the time to answer your questions. My pain is now well managed under his care.

Great experience and would highly recommend !!!!! Dr Peck was so great to work with. Hope I don't…read morehave to ever go back but if I do I would look forward to it.

truly one of the best doctors/surgeons around! amazing bedside manner, great skies time to visit…read morewith u and come up with a good game plan THAT WORKS! fast recovery from surgery, quickest I've ever had and the easiest! thank u Dr Sarna for sticking with me!:)

Dr Rahul Sarna MD is an amazing person & an excellent Pain Med doctor. I am a World Trade Center…read more1st Responder (9/11/2001-NYC), I live in Austin, Texas. Unfortunately one man's loss is another persons gain. I was gaining strength & mobility after seeing Dr Sarna after 6 months of epidurals; while continuing avoiding back surgery. I'd say give him a try, before considering surgery. He is kind, professional & really knows his stuff. I appreciate him & will miss him. He has a sense of humor-5 Stars in my opinion. (Dr Rahul Sarna has left his practice in Austin & will be resurfacing in San Marcus, Texas; between August 11 & Sept 11, 2022-Google him) Good luck! Conditions He Treats: Back & Spine Arthritis / Facet Disease Degenerative Disc Disease Facet Joint Syndrome Herniated or Bulging Discs Low Back Pain Post Laminectomy Syndrome (Pain after back surgery) Sacroiliitis / SI Joint Pain Sciatica Spinal Stenosis Thoracic Pain Head & Neck Headaches Myofascial Pain Syndrome Neck Arthritis Neck Pain Occipital Neuralgia Trigeminal Neuralgia Whiplash Treatment Knee, Leg, & Foot Degenerative Joint Disease Diabetic Neuropathy Hip Bursitis Hip Pain Knee Pain Peripheral Neuropathy Plantar Fasciitis Shoulder & Arm Arthritis Bursitis Carpal Tunnel Syndrome Shoulder or Arm Pain Other Pain Areas Abdominal & Pelvic Pain Cancer Pain Complex Regional Pain Syndrome Fibromyalgia Syndrome Phantom Limb Pain Postherpetic Neuralgia (Shingles) Reflex Sympathetic Dystrophy