My mother-in-law was a temporary guest here while recovering from surgery. There were a few things that impressed me about the facilities. * The grounds are pretty extensive. There are tons of different buildings, and it seems to lend itself to various different types of active adult, assisted living, and other retirement living solutions. * The grounds are also pretty well kept. We visited in the winter primarily, so I cannot say how it looks in the spring, but it was quite scenic even then. * The meals looked to be of decent quality, though we did not partake in them ourselves. Ma didn't seem to complain about them either. * The amenities were ample, I think. Each room had a TV, though her room was shared with another resident. It was difficult to get a feel for normal daily life there. * The security was pretty tight I noticed, too, at least for motor vehicle traffic. Also, the building had a watch-person manning the front desk. The lobby included an apiary, which was inviting and cheerful. This is where my praise stops, however. I cannot say I had any positive experiences with any of the staff, outside of the front desk person. The folks at the gatehouse were usually pretty curt, but the nurses and orderlies were downright appalling. Only one I met had any kind of friendly bedside manner. The rest seemed annoyed to be there. I would not personally recommend this facility, but you should really talk to the residents to get a better perspective from life on the inside. For me, as a visitor, I was unimpressed where it mattered most: patient care and experience. read more

To the young girls that apply here as a dining room attendant like i did, i hope this message can find you. please do not apply here. the work environment is horrible as a female and there is clear favoritism towards the boys by the managers and HR itself. it is HEAVILY male centered and misogynistic. the managers will tear down the girls and gossip like crazy whether it be because they feel insecure because youre prettier than them or because you simply exist as another female. many of the girls here, including myself, have faced sexual harassment from male staff members. when i brought it to the attention of HR and the supervisors, not much was done other than suspension for 2 days and harassment training and called it an "investigation". not removing the individual from the source. not only is favoritism and harrassment a big issue, the company will work you like a full time job just to get paid the same everytime. and bonuses here are nothing but empty promises to get your hopes up. so please as a female who tried to create change but failed, do not waste your time applying here. find a better place that'll get you where you wanna be my love. read more

Skilled Nursing Facility: My mother was an inpatient at Asbury Methodist Village Skilled Nursing Facility from the end of Dec. 2022 until April 2023 for physical rehabilitation. She was a stroke victim and was admitted to Asbury with C-Diff which she acquired during her stay at the hospital. Aftertreatment, the C-Diff cleared, and she was able to participate in light physical therapy. Unfortunately, the C-Diff returned, and my mother was given another round of antibiotics, but she did not improve. By this time, she was receiving light physical therapy in her room; however, her health continued to deteriorate until she could no longer participate in physical therapy. The therapists and nurses frequently cited my mother's age (93) as a major factor in her continued decline. One evening, the sister of a patient passed by our room and asked to pray over my mother. She was an RN and told my brother and me to take her to an infectious disease doctor as my mother's situation was dire. This was just two days after we met with the doctor at Asbury who offered no solution to our mother's deteriorating medical status and could not explain why the antibiotics were not working. The social workers wanted us to move her into the nursing home as part of the facility, ignoring the C-Diff as a barrier to physical therapy. Following this new information, we decided to take our mother to an infectious disease doctor outside and independent of Asbury; however, we were required to utilize special medical transportation contracted with Asbury at our expense. The infectious disease doctor prescribed vancomycin, which is imperative to overcome C-Diff. In about 10 days, my mother recovered, but the damage was already done as the duration of the C-Diff in her system took its toll. From what I observed, the rehabilitation room is modern and contains several pieces of modern equipment. Asbury is a good place if you are young or middle aged and need to recover from a medical condition or accident which caused physical impairment. However, if you are elderly and frail, they are neither interested nor vested in your recovery. Rather, the emphasis is to move you out or into the nursing home section. Not recommended for the elderly. As for the doctor, basic knowledge (how did he not know about vancomycin and its prescription for C-Diff) was obviously lacking in addition to his limited time at the premises, thereby creating difficulty contacting him. read more

Have lived here 10 years in The Villas of Asbury. Should have moved in earlier. Our home is like a townhouse, 1500 sqft. On campus food is excellent. Activities abound. If you have an interest you'll find it here. We have a 273 seat theater and a TV station many small towns would love to have. read more

My dad was here for just a few weeks before we sprung him. I had to share this one because it was almost comical. You know...except for the part where I was pissed off. I traveled from 5 states to visit my 94 year old dad who had just broken his hip. I was told when he was transferred from the hospital to this facility by one of the higher ups that they are open all hours but that they suggest visitors stick to daytime hours, generally, to give patients time to rest. His first day in this facility, I get to the front door of his building, around 8 -8:30 am. The front of the building has a glass facade, with sensor activated glass doors. So, I walk into the foyer and ....doors don't open. I'm itching to get in, I have a limited window to spend with him, just a few days. Of course, looking through this wall of glass, I can see there's a woman at the desk, sitting about 10' away inside on the left hand side. I'm walking around the foyer, pacing, trying to get her attention. I wave and she sees me and shrugs me off, as if to say 'nothing I can do here!' I'm stuck standing there.... I see there is a button to press for assistance, which I do, but nothing happens. Tried it several times. I pressed it and spoke into it, pressed it and waited, no one came on an intercom or anything. And no instruction beyond "Press the button for assistance". I'm still thinking 'How the heck do I get into this place and why isn't this person helping me?' After continuing to wave and try to get her to at least tell me what I need to do to get in, her body language conveys annoyance. She finally stomps over to the other side of the glass doors and starts TALKING to me... THROUGH the glass. And, yes, folks, she's ALSO wearing a mask. And she continues gesturing like she's annoyed with me. I guess because I'm not a mindreader and I don't know what to do when the doors don't open and the call for assistance button doesn't work. She finally opens the automatic doors from her side and is clearly annoyed with me - and says: "I think it's obvious you need to walk near the door to make it open" ??? I'm shocked because, first of all, I'm in this foyer pacing like a caged tiger. Secondly, after I got in and I asked another employee at a desk down the hall way on the right if there is another entrance I should be using, that I could not get in this am, and the woman at the desk ignored me. She said the doors don't open until 9! I thought, wow, that would've been nice to know. Couldnt this front desk lady have operated in kindness and politely told me that? How it would've saved them this awful review.... Watching her ignore me for the last 5 minutes and thinking 'WOW, that's an all-time record to have such a poor impression of a place and I haven't even set foot inside yet....'. I'm usually very calm but when this person laid into ME for not being able to access the building while she IGNORED me, I made it very clear that when she's "talking" to me through glass ---and with a MASK on--- the message is not OBVIOUS. After I stated that, she became polite again, but....too late, lady. You were incredibly rude and not a person who should be greeting people at a front desk. And incidentally, after 9 am the doors opened with no effort...as long as you walked toward them they opened. This lady at the desk is a total crackpot. read more

My father was transferred to the Wilson rehab center after a stint at the hospital for congestive heart failure. He stayed with the facility for several weeks. He was generally well looked-after by the staff, who were attentive and flexible, and the staff responded to my phone calls. Near the end of his care, he was sent back to the hospital in an emergency situation, and this is where the trouble began. Unfortunately, I was not present during the emergency, as I live in California. A friend of my father's came to the facility. I was asked if I wanted to place a hold on the room. I said yes. The friend signed the paperwork. I asked about the charge for holding the room and was told it was covered by his insurance. The cost was not communicated to either myself or the friend. Three months after my father died, I received an invoice from Wilson to the tune of over $8000 for the room hold. I was shocked. At no point did anyone at the facility or in the billing department inform me 1. the insurance didn't cover it, and 2. how exorbitant the cost was. Had I been given accurate information, or any information at all, I wouldn't have placed a hold on the room. I informed the staff I was unable to pay until I completed the sale of my father's house this year. Nearly every month since, I have received a new invoice, each one more than the last. With the "service fees," the bill is now near $10,000. With each subsequent email, I asked the staff to contact me to discuss the situation and provided my phone number. Nothing. Finally, someone else from the billing department sent me the paperwork that was filled out and signed. ALL OF THE SPACES INDICATING THE DOLLAR AMOUNT FOR THE ROOM HOLD WERE BLANK. How on earth was my dad, his neighbor, or I supposed to make any kind of informed judgment if we don't know the costs? I never saw these documents, was never told by the staff at Asbury something was signed, was never sent a copy of these documents at the time of signing, never knew these documents existed. And again, the times at which the room was placed on hold was when he was in severe medical distress and not necessarily a time when someone could make an informed decision, which is why I imagine his friend signed the papers for him the second time around. But again, no one from Asbury contacted me about costs, nor spoke to the friend about costs. The care was good. But my experience trying to resolve this with the billing department has been an exercise in frustration; they are uncommunicative, unhelpful, and dishonest. I deeply regret sending my father here in his final weeks. Avoid, avoid, avoid. read more

Asbury Methodist Village - excerpt from the paperwork sent to me showing how the staff at Wilson never indicated the cost of the room, nor communicated it to me - Retirement Homes Near Me - Gaithersburg, Maryland

Great place to live! Plenty of amenities; transportation, meals, activities, medical doctors, rehab, hospital.

shaking my head in disbelief!! this place keeps finding funny ways to make money! the first bill did you forget to add that penny in! even a pre-k kid would know to add the entire total amount due. where did the 0.1 penny with a finance charge of 0.41 cents come from a waste of time read more

Asbury Methodist Village - DID YOU FORGET TO ADD THAT PENNY IN ON THE FIRST BILL! - Retirement Homes Near Me - Gaithersburg, Maryland

Jenn, It seems that the executive director here may require further evaluation. It appears that her leadership has had a notably negative impact on this senior living community. Seems her leadership has resulted in significant financial costs over time, due to vacancies, employee resignations, terminations, and the need for continuous new hires. I can attest that the overall costs associated with recruiting and retaining good employees are substantial. The expenses related to hiring, onboarding, and ensuring employee satisfaction to maintain retention can place a significant financial burden on the organization. It appears that her leadership may be a contributing factor to these challenges. read more

Our mother was admitted to AMV Wilson Center on 07/09/2024 after major L3-S1 back surgery and an acute kidney injury received during surgery. Within 1 month of care, she is functioning independently and ready for discharge home. Shout out to the admissions staff (Anne Demetrius), NP (Heather Case), MDs (Huq, Johnson, Ronaghian), SW (Beruk Teshome, Erika Reyes) and all the UNSUNG SHEROS & HEROS of RN, LPN, GNA, PT, OT, NUTRITION and HOUSEKEEPING who deserve KUDOS X KUDOS for their tireless commitment to EXCELLENT CARE. My family and I are forever grateful to AMV Wilson Center. We recommend this facility for anyone seeking rehabilitation! The quality of care received was 10+ stars!! read more

Michele Potter is executive director here? OMG All world Michele was so full of herself as director of recreation and parks. Can't imagine how she is here. read more

I moved to Asbury in November, 2021 and couldn't be happier with my choice. Having looked at other retirement communities in the area I chose Asbury for a number of reasons. It is a continuing care community and the campus if absolutely gorgeous! With paths around both ponds I get renewed being surrounded by nature it its seasonal glory. There are more than 120 species of birds, a certified habitat area, pollinator gardens - and I saw a fawn on my early morning walk this morning. It has been easy to make friends whether in exercise or brain health activities, educational classes, musical offerings, or just walking around campus. I love being able to take advantage of cultural activities in the greater DC area while still living in such a peaceful surrounding. read more

My husband and I moved to AMV in 2017 when we were in our mid-70s in order to support our daughter and grandkids during a divorce. Had it not been for that we would have waited another 2-3 years. Now, looking back, we are so happy we moved when we did. We've been able to take advantage of all the wonderful programs for fitness and social interaction and are confident we are healthier and happier for that move. Making new friends, not only in our particular neighborhood, but across the campus has been a delight. And they've now been our friends for 7 years! What do we enjoy the most? The beauty of the campus, the TOTAL wellness program, service opportunities and, of course, our neighbors and friends. Whatever our needs become in the next 7 years, we know and trust what Asbury offers. read more

I am former employee now at sunrise and very happy. This place was the place to be in the past. No longer, I hear so many complaints from current and former employees of current executive director. When this person's name pops up, you always you hear nepotism and suck-up. Just look at the leadership she have assembled. How many really qualified people do you see? But I do miss so many nice good old folks there. read more

I've lived at Asbury Methodist Village for about nine years. I feel like the associates truly care about the residents. It's not a job; it's an opportunity to serve: a mission. I love living here. read more

Just a poorly managed facility. They do not care about their residence or their associates. They only care about the money that they are putting in their pockets. read more

Asbury has been so much better than I expected, frankly. My wife was ready to move in, and I was not, afraid it would make me feel like an old person. My wife was right and I was wrong. Then along came Covid, and we were stunningly well taken care of. Friends in another retirement community were told that if they left their building during Covid, they would not be allowed back in, since the building contained assisted living and nursing home patients as well as them. All we had to do at Asbury was screen back in--15 seconds--when we came back onto campus. Since then activities have picked up and life has returned to normal. Nothing can ever take away the beauty and the peace found on our 140 acres with two lovely ponds and glorious lit fountains at night. For me, the best thing about Asbury is that it is a very lively place while I still feel young and healthy, but Asbury also will offer all kinds of peace and beauty when things begin to go wrong. Which they will. Eventually. read more

As a medical provider and the daughter of someone living at Asbury I must say that they get mixed reviews. While they handled COVID relatively well - subsequently things have gone downhill. Such as: (1) menus are very heavy on carbs, low on proteins which is critical for seniors to avoid losing any more muscle mass. (2) few lower sodium options yet 70% of the senior population has some form of cardiovascular disease. (3) Remaining in contact with loved ones is vitally important. In the last 2 years the phones have gone down over 6 times which means each time not only can one not get through, but you don't know if your particular loved on is well or not. The activities and the campus are indeed good and I do appreciate that. But our seniors are vulnerable and have worked hard, which merits closer attention to the details that can make the difference between a good day and an challenging one. The loss of employees who help make this difference is felt greatly. We are re-evaluating this as an option for our loved one. read more

I'm a working professional who moved into AMV during Covid in 2020. The beauty of the campus - mature trees, rolling hills, ponds, a variety of buildings (nothing cookie cutter) - plus my particular apartment were the clinchers. The number of activities, the fantastic restaurants have been great. Its proximity to Route 270 means a fast clip to Bethesda, Kentlands, Rockville, and sometimes downtown DC. Tons of learning opportunities are created mainly by the residents, many of whom are highly educated former professionals. I feel connected and protected and have a high quality of life. It is a bit pricey for me but good value. read more

My wife and I have been residents at Asbury for six years. In hindsight, we couldn't have made a better choice. Their focus is always on helping the residents thrive, not just age. read more

Incredible seniors living here. Hard working Front line workers. Bunch of inexperienced pretending leaders collecting pay for really doing not much. read more

Bottom line - do you dislike your relatives? If not, don't send them here. My mother had a stroke and heart attack in early 2024. After a hospital stay to get her medically stable, our next step for her was an acute rehab facility to get her back on her feet. I grew up in the area, and had always heard good things about Asbury, so it was an easy choice for rehab. 1) Communication with family is not good. Coming in I was told we would have regular care plan meetings to coordinate her care. It's been 3 weeks, and the first meeting is only tentatively scheduled. I only was able to contact her nurse practitioner when I found the name and number written on a slip of paper in her room. When I called the front desk of the Wilson Center with questions I was referred to the nurses' station, where I would call repeatedly and have no one answer the phone. I do not know my mother's physical, occupational or speech therapists, and I have no way to communicate with them. 2) The place is vermin infested. I have seen mice running down the hall during daytime visits, and there are mouse traps in the room. My mother and other residents complain of hearing mice chewing in the walls at night. 3) I initially dismissed my mother's complaints that the nursing team was non-responsive; she wasn't happy with her changes in circumstances, and she complained about the nurses in the hospital. However, I have watched the nurses ignore alerts going off for other residents. I have have tried to find staff to help with one issue or another and not been able to do so. Her friends have observed the staff come in while she's eating dinner and announce that she refuses her shower and won't get one for several more days (showers are twice a week). She requires toileting help and has been left for hours after ringing for nursing help. In other facilities there's a whiteboard on the wall with the name of the nurse and tech on duty. There's none of that here. She feels filthy and dispirited. 4) In the early days of her being at the facility, I was either less aware of the issues or considering them as temporary glitches, and I was looking at Asbury for respite (short term assisted living). In doing my due diligence I discovered that Asbury is significantly more expensive than other options in the area (30%-50% more) for respite care. Bottom line: I strongly recommend you do your research. If you do send a loved one here, visit frequently and demand appropriate communication and nursing support. read more

My 100 year old mother has lived there for 17 years now in independent living and loves it! There have been changes during that time due to budget cuts and the food is t quite as delicious as it once was but there are just so many positives such as round the clock security which is there soon after she calls. The grounds are a beautiful and safe place to walk as it is a gated nature preserve.she has met wonderful people of diverse backgrounds and ages. And the renovations to all the buildings make it look modern and comfortable! As a family we couldn't be happier with her choice to move there! read more

My family member was referred here for Physical Therapy. Upon arriving here on the first day, It was an absolutey Horrible experience!! There was no person to welcome or properly intake the new arrivals. We and others arriving sat there for one Hour. We proceeded to locate the Nurses station. When approaching them they were eating and where very dismissive as we asked, "will there be anyone to assist or receive us In? We truly were very READY to leave at that point. No doctor, nurse or staff were absolutely NOWHERE in site! After a few days in, I received a call from the nurse on call that night stating that my mom had been left on the toilet seat and she attempted to get up on her own and had fallen. Thankfully she didn't get hurt after a medical check. I reported this to the So-called Nursing Director Maceline Yaya. I sent an email to her explaining this accident also, we reported an evening male nurse that was angry and rude and hung up the phone on me for no apparent reason whatsoever. Maceline Yaya never addressed this matter, never followed up or submitted any incident report instead, two weeks after this report she sent her Assistant's to attempt to resolve this issue. To No Avail! We saw Maceline Yaya in the hallway and she assured us that she would stop by my mother's room to discuss our concerns. After waiting several hours for her, we knew for sure that she didn't have any intentions on stopping by to address this at all. She has zero character, she's proven incapable and should NOT be a Director of any Healthcare facility with no concern or heart for the residents. read more

executive director here is such a phony. I remember a long time ago, she gave me a hug like she cared in front of the residents. Another time, when no one was around, it felt like she didn't even recognize me. bunch of phony leaders here now. and how is she always vacationing while others are working very hard. read more

I have lived here for 3 + years and I still love it everyday! The grounds are a delight, with a big area that is a wildlife habitat. Two lovely ponds for daily walks are great. People who live here are great -- except for the rare person having a grumpy day. So many things to do -- I learned to play handbells! The gym and pool stay busy with people staying healthy. Staff are wonderful. Food is plentiful & varied. Check this place out! read more

Residents here are very nice and good people, but I have never met such an arrogant executive director. How in the world she is the leader here really amazes me and others. read more

Yes, leadership is really poor here now. I'm not sure what exactly they do to justify their high pay and bonuses. Generous seniors here are left to cover for everything. They should at least provide qualified leaders. read more

Nice senior living but the LEADERSHIP here is the worst. People are over-worked with low pay.

If you want to live, don't work here. More and more quit while rest still here needing job are over-worked and stressed. Some are getting hospitalized or dying. I hear executive director's always vacationing and making rounds outside promoting herself how big she is with selfies. read more

Very nice place with good people. But why are they keep asking us to post google reviews? One should do if he or she wants to. Leadership just don't seem sincere here. read more

Don't be fooled by the beautiful campus. Over the years that my parents have lived in Asbury we have witnessed a marked decline in services. There have been some incredibly bad financial decisions by the management. These have resulted in them increasing costs to the resident and cutting services cause by the resulting monetary shortfall of their decisions. Some of their investment offerings to the residents almost border on scams. I believe they have even been investigated by the state government. Certainly the annuities they sold to our parents are terrible by any measure and I believe border on elder abuse. Recently we asked that an updated working fire extinguisher be in their kitchen (it was like 15 years old). We were told it would have to be done at my parent's cost. Also they wouldn't put a fire alarm in their kitchen. The excuse was it would cause to many false alarms. Uh, most apartments I see have smoke alarms in the kitchen. And yes false alarms do happen, but better to have them go off more often than to not. So when their is a life threatening problem the alarm is there..."better safe than sorry". Much better options in assisted living type places. Asbury should be investigated. read more

My mom lives here. She is happy with many friends she made. But my mom says leadership keep telling residents to post google reviews. They shouldn't keep asking and let residents post honest reviews if they want. Mom is happy here and says frontline employees are very nice. read more

Good employees continue to leave here. Left with pathetic unqualified managers brownosing to executive director, who's never at work. Even pastoral now employees only a brownoser director. $$$ wasted on useless upper tier employees here. Unfortunate for seniors living here. read more

Sal, you are correct. i saw mouse here too when i visited my friend who works here. I hear leaders don't really care but your money. and many department head are all first timer who don't know anything but cheaper to hire and listens to boss.my friend say this place have become so phony past few years.don't live or work here is my advice. read more

Amazing residents living here. NIce campus but outside not too safe. No comments on leadership.

Very nice senior living. But neighborhood not too safe for seniors. Also heard many good employees either got terminated or left due to poor leadership. read more

Simply put, great campus with amazing seniors living here. But worst leadership ever here is the reason for ridiculous employee turnover rate. read more

Very nice campus and residents living here. Unfortunately, it's led by all-about-me female executive director and her hired unqualified people saying how great she is. There's a big reason why now so many vacancies and job openings here. I've known her when she worked for the city. It's incredible how full of herself she was. read more

Very disappointed with my 89 yr old mothers stay at Asbury Rehabilitation Center. She was sent there from Shady Grove Hospital. There is a lack of communication to the family and between staff. It seems as there is not enough PT staff to handle the amount of patients they have. This was the whole reason my mom was there was to strengthen her legs after her hospitalization and the health insurance only gives a person a certain amount of days. She was left to lie in bed most of the day. I shouldn't have to take off work to take care of her, but if you don't over see the care they don't seem to worry. It took 5 days to get her a different phone that actually worked, so little communication with family and friends during her first 5 days there in quarantine for COVID. Very disappointed!! read more