Sold our home in Texas and moved back here 17. Found an ASB built home in progress and liked the proposed finished product, so we contracted. Exterior finished, interior just painting, no floors, no kitchen, no doors etc. Building superintendent was awesome. Allowed me to visit frequently while under construction. After final walk thru ASB finished everything we had found (paint, nail pops, etc).
At 30 days I provided a list of things to repair that I'd noticed since move in but told them they were minor. They were willing to correct. I told them to wait until month 11.
6 months in, I noticed stains in the ceiling in 2 rooms. Water penetration in the ceiling. Superintendent of construction said they'd handle it. Set up a time, brought roofers, drywall and paint guys. "Fixed" the problem.
11 months, I filled out the punch list for many nail pops, paint issues, windows that had settled and separated from the drywall and caulk, pointed out that the exterior caulking looked like it was NOT exterior and was dried up after a year, etc. All corrected.
Month 13 or so, in Jan or Feb 19, I noticed another ceiling stain in same place as the original kitchen stain. Superintendent, got the roofer out and promised to correct. Then drywall and paint.
Superintendent called 3 weeks later and told me he had spot checked the roof and determined roofer never fixed it, and that he'd ensure it was done right this time. They wouldn't use that roofer and would get someone else on it.
A day or two later, roof is done. Waited to allow the ceiling to dry and then schedule the interior repairs. That night in March or perhaps April we had a downpour. I was in the kitchen and looked over and could see water running out of an electrical outlet on the wall immediately below the spot on the roof. Yep. The roofer had "fixed" it alright. I found out later, it was the same roofer who had allegedly fixed it three times at this point.
Early the next morning the super was there. They ripped out drywall in between two sets of studs (32" wide) and cut holes to access insulation and the exterior wall. Soaked. Slight mold growing in the wall. Then they sent another group up onto the roof and determined that the original roofer had never correctly installed the ice dam underneath the shingles. True to the Super's word, he had all arrangements made, and corrected the problem. Took a week and a half, and I had to continually spray a mold killing, mold blocking agent into the exposed wall and wood, but they corrected it.
While there, the super also commented on what appear to be erosion underneath a concrete patio we have on the back of the house. The patio is under the roof line, and there are columns in the concrete that support the roof. So even though a patio, it's structurally tied to the house.
After calling a concrete company over, they drilled holes along the length of the patio, in two axis, and then out into another patio that ASB poured for me. Another patio that our pool installer poured is pinned to their original patio.
When drilling those holes, they found that there was a void throughout the entire 20 foot length of the patio under that slab. 12" deep in some cases, then out nearer the perimeter, it was less. Middle of slab void was 6". At the edges it was 2" and at the end, there was yard or garden beds, at patio level. At no point did they find an "exit" where soil disappeared. (or was eroded with rain water). According to concrete company who does this for a living, it was NOT erosion, but settling of improperly compacted soil. $2100 dollars of liquid slurry cement later the void is filled. For now.
Contacted ASB President, David Shuler. Sent superintendent out, took pics of the sinking AC unit, foundation and patio and promptly decided that it was normal and ASB has no culpability. Won't help with the $2100 concrete repair.
As stated, Superintendent was great. But 12 months after the sale, you're on your own. Buyer Beware. read more