We went to her previous location several years ago. It was of no help, and the tone was…read morepatronizing. They are, however, more than willing to continue spamming us with emails even to this day.

Working with Barb was very easy and super convenient! After several attempts with other banks and…read moremortgage lenders, I was pretty tired of the process. After one quick meeting with Barb and her team, I had accomplished what had taken me over a month to complete. Highly recommend her services and will definitely contact her for any future needs!

Rebecca was absolutely incredible to work with! She went above and beyond to help us purchase our…read moredream home! She was knowledgeable, kind, personable and communicative! Cannot say thank you enough! We are so grateful!

Would not recommend VT Mortgage as your lender. I am speaking from the sellers side of a recent…read moretransaction and do not know if the issue is the loan officers or their underwriters, but it all falls on VT Mortgage as far as I'm concerned. Not sure if the issue is lack of experience, arrogance, exerting control or a combination of all. Their never ending and last minute demands, request and changes of both up until the day before a scheduled closing on a basic family home in a great neighborhood that appraises above purchase price that cost one young family the home should give any prospective customer second thoughts.

I give these guys 5 Stars because they really are as good as it gets! I had shopped around for…read moremortgages, before getting a recommendation to meet with these guys. I met with Heidi and she was amazing from day 1. Heidi was so helpful and took me step by step through the entire process, explaining each portion. I would recommend them to any first time home buyers and anyone for that matter. They have amazing customer service, always there to lend a hand, and are pros.The rate was also the lowest around and they were able to utilize every aspect of my financials to get me the most for my resources! I also got the pleasure of working (briefly) with Ingrid and Denise. These ladies are unstoppable, easily able to answer all of questions. If they didn't have an answer, they had a person for me to call directly. So helpful and understanding that I had never done any of this before. Call them!

We had to use a mortgage broker to take care of a mortgage carried by our seller. Keith handled…read moreeverything for us and was friendly, good natured and gentle (walking us through the legal tangle of mortgages and home buying. We always had a realtor before.) He was very responsive to our calls and emails, and always kept us in the loop. If we refinance in the future for a garage, we will go to Keith first. Truly Vermont values, here!

Jeff and Laurie were such a pleasure to work with. They were friendly, knowledgeable, and…read moreprofessional. We couldn't be happier with the experience. Thank you!

WHat was a nice credit union is now terrible. Over the last year they have turned into something I…read moredon't even recognize. Having been a member for over 33 years I have seen plenty of good and bad. But what they are now is beyond bad. Do yourself a favor and look elsewhere if you are looking for a new credit union. The lines at their branches are often so long that people give up and walk out before being helped. Their on-line bill paying app has been upgraded to a unreliable mess. Often bills don't get paid. When you call up and ask why the staff tells you that you didn't pay the bill. I've resorted to taking screen shots of it being confirmed. When I try to send them the image they tell me that they can't receive the image to avoid the truth. When you call up half the time you get an answering service who can't really do much. When you ask to have someone call you back who can rarely do you actually get a call. With less than 2 years to go on my mortgage I'll stick it out until then. But once that's paid I'm gone and never looking back. I have yet to find any other people who are members who don't feel the same as me.

Terrible service and online system after merging with VSECU…read more My debit card doesn't work. Online system is difficult to use.

Heather is amazingly organized and quick to respond to any request! She is positive and friendly…read moreand makes a complicated process feel very easy! I would work with Heather again in a heartbeat!!

From the owner: Heather is a top-producing Loan Officer located in the Burlington, Vermont area. For more than…read morefourteen years, She has assisted home buyers and home owners. Heather specializes in luxury home financing, while also offering conventional, FHA, VA, USDA RD, and LOW rates!

Amazing customer service!! Took me two years to find the right house and Envoy helped me all the…read moreway.

From the owner: Envoy is one of the top mortgage lenders in Essex Junction, VT. We are committed to providing a…read morestress-free home buying process. We offer FHA loans, VA loans and many other home loans, at some of the best mortgage rates Essex Junction has to offer.