This is about the service in Kansas City, KS. Dumpster arrived two days late, and was supposed to be picked up two days ago but it is still sitting in my front yard. It is starting to draw insects and is irritating my neighbors as well. I would not recommend this company to my enemies, let alone my friend. read more

Stay away from this place they-charged our credit card. 4x Poor customer service poor customer, care, Given one price and they tack on hundred dollars afterwards. Stay away, not worth the headaches. rip off people. read more

Horrible company I tried renting a porta potty, they never showed up wouldn't communicate then I had random charges on my credit card after, they will definitely scam you read more

Good job, guys. Keep going and you will close soon! Worst service ever. Dumpsters are usually delivered the same day or next day, but this company took 5-7 days just for the first delivery. Ordering a swap was even worse--after 5 more days, they still couldn't confirm a delivery time, repeatedly saying they were "waiting for dispatch." read more

Terrible experienc. Absolutely would not use. All these extra hidden fees. Didn't pick up when they were supposed. charged us for weeks of a dumpster that wasn't even there fought with for seven months. finally put a stop payment on my credit card on all the payments because I couldn't seem to get their attention otherwise. Then they put a lien on the property that we worked for. we dumpster on the property, not the company and then they put a lien on the company when it wasn't even the . They are the biggest bunch of crooks I've ever dealt with . DO NOT USE . I only gave a one because that's the lowest I could give to be able to review. They stole $300 from us. Please don't ever use this company for anything. read more

This company is fraudulent. If you use your credit card, cancel the card afterwards or else...they will continue to charge you. Been waiting for a month and no one has reached out. I emailed an employee Alan and he has yet to email me back. If you use this company, get a lawyer. You will need one!!!! read more

Do not use this company. This was the worst experience I ever had on the job side. Billing department very unprofessional. No one can give you a straight answer for anything. read more

Worst experience from start to finish. Asked for a rushed delivery and it didn't come until the end of the day three days later, told them where to deliver and provided a picture and it was delivered on the neighbor's property instead. Asked for removal and have had to call 6 times, still hasn't been removed. Absolutely terrible business. read more

Warning Beware Beware They are scammers, I ordered a portaloo with no delivery. Called multiple times to see when it was coming but no show. Please don't give them your credit card details. read more

I would give them negative stars if I could. I rent porta potty's all over the country, and ASAP has the worst customer service, worst communication, and worst porta potty servicing I have ever experienced. I constantly had to call to have the unit rented serviced even though it was supposed to have weekly services included. I would call multiple times and it was weeks before they would have someone come service the rental. I eventually off rented the unit and had one brought in from another company due to this. When called off in February, I was told it would be 3-5 days until it's picked up. I received the final invoice. However, it is STILL on site and it is now July. I cannot get a response from any of their "agents" other than they will escalate the situation to another department. Don't waste your time dealing with this company. read more

Absolutely the worst service we've experienced. This will definitely be the last year we use your company. What's the point of renting a porta potty if it can't be emptied? Reaching customer service is nearly impossible--when you do get through, they issue a service ticket that leads nowhere. Every time you follow up, you're given a new ticket, but the issue remains unresolved. We've had this unit for 7 days now, and it still hasn't been serviced. We've been using your company since 2020 and each year the service declines, this year being the absolute worse. read more

I ordered a portable toilet while we were doing an addition to our home. After paying what I later learned was an insanely inflated price for a 28 day rental - $407! they continued to charge me month after month even after the toilet was collected - late - and I was even charged for future months. I have called several times and get a series of repeated statements from the same flustered man who does nothing but apologize to me and talk in circles, often not even making sense. I am now in over $1000 dollars for a toilet I had for less than 38 days. I notified the local service and they agreed they have issues working with ASAP as a third party. I would not use this service as they clearly are corrupt and seemingly have more than 800 claims with the BBB. I am now changing my bank card and filing my own claim with the BBB. read more

ASAP service I wouldn't advice anyone to rent from this company at ALL. They rip you off with over charging your credit card they will not refund any of your money back. Keep having to go back to my credit card company which I am getting no where. They have poor customer service they drop off my potty after 8:49 pm at night it was dark and a lots went on with the person who drop the potty off. I am very disappointed with the potty very dirty no one even took the time to clean it before deliver it. They will not call you back when you call with your concerns I will never use ASAP Market Place again. I rented in April for a one day service they didn't come back to pick it up after 5 months. Very Bad Business so I rate this company a 0 zero. read more

ASAP Site Servies used our company to sub rent portable toilets to clients. We have had issues with them paying for the units and their credit card being declined. We have contacted them several times for payment and had to stop renting due to nonpayment. They claimed we should have emailed them. I would not recommend using them since they do not pay their vendors and eventually the renters come directly to us to rent without the middleman. Childress Septic & Design, Marble Falls, TX read more

Four months ago I rented a job Johnny from asap however they were unable to supply one when I needed it. They refunded my money but put me down as a recurring customer. Each month they have charged me $250 for... nothing! I have called a dozen times but they have stonewalled me and my bank. I'm out $750 so far and expect to get charged again on the 18th of September. Stay away from this company. read more

They always will call you next day to charge you more for extra fees and you won't have no choice.

My Porta Potties are still sitting out said after I asked them for three weeks to get them. The reply from the man is we will get them when we feel like it. WE WILL NEVER USE YOU AGAIN Come get your porta potties NOW Horrible, Horrendous service here. THE WORST I HAVE EVER SEEN read more

Ordered a port a potty and charged $200 dollars for rush delivery yesterday and I'm still waiting today to have it delivered. Try to call on the phone and it just rings. Should have read the reviews. My bad! read more

These people are so crooked. They upcharge the local companies prices by 400% and are only the middle men. Just call a local company and don't deal with crooks. read more

Worst experience i ever had. Bad communications, no call back, no fallow up. I had to call every hour to see it its going to get deliver and agent is just confuse of what going on. Just bad customer service. Next day i call to get a refund and the agent say that the hauler was there and try to call me so he left becuase i didnt answer, trying to say that the hauler came by twice and i didnt answer the phone. And both time that hauler was supposedly at my house calling me, i was in the phone with ASAP agent telling them when is my porta potty. I was calling ASAP every hr to get an update. Turns out ASAP gave the hauler a wierd as 10 digit number to call me, trying to say that ASAP was in contact with the hauler the whole time. Agent noted down that the hauler was in contact with them every step of his way but when i was blowing up there phone every hr demanding if they are dropping it off, the agent was just confuse of the what the situation was. Couldnt give me a straight answer. Just terrible customer service, terrible just terrible. The phone number that was given to hauler look like an account number that the agent copy and pasted. And i serious the area code doesnt match any area code in the US. Just bad work practice. Now they want to keep 20% of my refund because they coudnt get my orders right. To be the one to do me dirty and do a bad unfinish job and they can still eat 20% of the refund. If anything i did more work than ASAP i had to do all the calling and trying to coordinate trying to get updates. I will never use this service again. Is i can put negitve death star i would but yelp say i have to put a 1 star read more

Don't use this company! We ordered a portable from them for our nonprofit event. After the order was placed, they canceled 2 days before our event with no reason. read more

We ordered porta potties for a weekend event. After getting an 11 hour delivery window we called back two days before the event to see if they could give a nearer estimate. Turns out they had cancelled the week before. NO Notice. NO Call. NO Email. Highly unprofessional. Use anyone else. read more

I had a horrible experience and would not recommend trying to rent from this company! I ordered a portable toilet on a Tuesday for the upcoming Friday. It was supposed to be delivered on Thursday. I got a call on Thursday saying there was a 1300 minimum!! I had been quoted 226!! When i called customer service, she told me that was just a quote but wasn't the guaranteed price!! WHAT?? DO NOT USE THIS COMPANY!! read more

they are a SCAM!!!! Took my money twice and claimed i would have the 40 yard dumpster delivered on a specific day. they then called and said No cant do it but a local competitor can for much more funds Do i want to book that one? stupid question do i want to pay more NO i had already paid for 1. then we cancelled order as they claim they had no idea when they could get one. However they did not credit my account back. Mt son search for another company and called same price and yes they can get one for us, they took our money come to find out this company is also ASAP different number and website name. However the guy assured us he can get one so stupidly my son gave the payment again and asked he get us credit for the 1st dumpster. He also asked why the other guy called and said he couldnt get one? He didnt know why, so again a guy called the day of delivery monday to let us know he doesnt have a dumpster for us etc. he would keep order open incase he gets one its been 1 1/2 weeks No call No Dumpster No Refunds... Don't bother shame on them!!! read more