So the first time they came out I have dont have many complaints. However my opinion has changed. Dramatically. When they came out they actually did what david gray didnt. They took off the toilet bowl to snake from the bathroom to the rest of the house. So when they camerad and snaked the line, they told me i had this flat spot in the line. I have been here for 4 years and never had a problem. They told me it was grease and its the flat spot. Ok so they come back out after I get back from vacation and its doing it again.
I asked them to check the vents in the roof as I was reading a lot online about this. They said that wouldn't be the problem. I call them they come out and put a vent under my kitchen sink (said the old one went bad) and said they dont see an issue aside from the flat spot. Again with the flat spot in the line. Keep in mind its 82 feet away from where the problem is and its 0 degrees for literally 6 inches. Then it goes back to 1-4% respectively. So it gets backed up again today and i guess they dont warranty their service, because the dude on FB tells me its cause of the flat spot. Lines dont just get more flat over 5 months and keep getting more flat, if anything it would settle and the flat spot NOW would become a pitch. Told me they would come out and charge me to check the line. They might be good at something other than blaming everything on a flat spot. Flat spot. Jesus, how many flat spots. Run the camera again and tell me where the flat spot is? Wheres the problem? It's only when I use my kitchen sink, not when I flush toilets. Hmmm flat spot tho. Yeah no thanks. Turns out David gray comes out yesterday to find out that sure enough, birds nest in the venting. I asked them about this and they said no it's the flat spot in the line. AVOID this company read more