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    Arzillo Recycling

    5.0 (1 review)
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    5 years ago

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    The UPS Store

    The UPS Store

    (22 reviews)

    Came in to do a Amazon return and the associate kaylah was patient and even though they were busy…read moreand had a line i didn't feel rushed i gave four because it was hot inside the store seemed to be more hot than it was outside other than that my experience was great.

    So I normally have quick service here in and out. They've always been professional and courteous…read moreenough. Today was different, though. There was a line, but that wasn't even the thing that was odd to me.... I had a box to return to Amazon. The guy in there was calling out, "I'll take the next Amazon return or prepaid labels," which makes sense since it was cutting down the line. He would scan their codes or label, ask if they needed anything else, and sent them on their way. He did this for several people in the line who would step out until it got to me.... Then he took a person who was waiting before me for regular service and when it looked like he wouldn't be able to assist because or that someone else was already assisting then he looked up and asked for the next Amazon return or prepaid label. I go up with my box. Now, for reference, my box was from Amazon and was NEVER opened. Still with original Amazon orange tape, etc. When I go up, he scans my QR code and then proceeds to open the box... I didn't see this done with any other person who was taken ahead of me. So I asked him did you open up anyone else's box, and he didn't answer. He continued pulling the items out. Perhaps he didn't hear me. I asked again, "Is there a reason you opened the never opened box? Did you open anyone else's? " He responded with a surprised look, and "Oh, it's so we can consolidate when we send it back to Amazon." Was the surprised look because I was questioning him or because he didn't know why I asked, I wouldn't know. So I said okay. He gave me my receipt and I told him to have a nice day and left. I guess the interaction is up for interpretation, but For me that was an interesting experience and the reason for my giving a neutral rating of 3 stars.

    Arzillo Recycling - recyclingcenter - Updated May 2026

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